iOS

Explore the nuances of iOS management with fellow administrators.

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Discussion

13 hours ago

macOS ADE fails with “Network connection was lost” during enrollment

I’m enrolling Macs through Apple Business Manager / Automated Device Enrollment into Hexnode. One Mac keeps failing during Setup Assistant with a “Profile installation failed. Network connection was lost” type error. I tried Wi-Fi, Ethernet, and another network, but it…

13 hours ago

cameron

Discussion

3 days ago

What happens when iOS devices are disenrolled from Hexnode?

We’re moving some managed iPhones out of our Hexnode portal and need to understand the impact before removing them. If we disenroll an iPhone from Hexnode, what happens on the device itself? Will the end user see anything? Also, some…

elliot

Discussion

3 days ago

iOS devices showing unsupervised after Entra tenant migration

After moving our Microsoft 365 domain to a new Entra tenant, some iOS devices in Hexnode started looking odd. A few users were hard to find at first, then they came back under the new directory sync. On at least…

3 days ago

elliot

Discussion

4 days ago

Can Hexnode force iOS Location Services, Bluetooth, and encryption compliance remotely?

We’re testing supervised iPads in Hexnode for a kiosk-style deployment and trying to understand what can actually be controlled remotely. The goals are: Enable Location Services for the Hexnode UEM app and stop users from turning it off. Disable Bluetooth…

4 days ago

ed_evans

Discussion

1 week ago

iPad web app kiosk becomes inactive and remote restart does not work

Several iPads are locked down in single web app kiosk mode using Hexnode Browser Lite. They are often left untouched for long periods. Sometimes the device still shows the web homepage, but the screen no longer responds to touch. If…

App Management (757) Kiosk (432)

1 week ago

elliot

Discussion

1 week ago

Allow WhatsApp as a personal app with iOS Business Container while blocking other apps

We’re setting up Business Container for iOS devices. Our current policy blocks the App Store and prevents users from installing personal apps, which we want to keep in place. The requirement is a bit specific: WhatsApp should remain a personal/unmanaged…

1 week ago

ryker

Discussion

1 week ago

Missing supervised iPad: does Lost Mode force a location scan?

One of our supervised iPads has gone missing. In Hexnode, the device shows a last check-in from around 40 minutes ago, and it appears to be connected to the internet. I tried to scan the device location, but I couldn’t…

1 week ago

skyler

Discussion

1 week ago

Separating Apple VPP tokens between two MDMs in Hexnode

We were using the same Apple VPP token with two different MDM solutions. We are splitting them now so that the old token stays with the other MDM and a new VPP token is used only in Hexnode. The new…

1 week ago

noor_k

Discussion

2 weeks ago

OpenVPN not reconnecting after iOS restart in kiosk mode

I have an iOS device locked into a single web-app kiosk using Hexnode Browser Lite, with the connection going through OpenVPN. Everything works fine once the device is in kiosk mode, but if the device is restarted or powered off,…

2 weeks ago

bram

Discussion

2 weeks ago

iOS ABM device keeps reappearing in Hexnode after deletion

I’m trying to remove an iPhone from Hexnode, but every time I delete it, it shows up again in the device list. The device is iOS and was enrolled through Apple Business Manager/ADE. I tried deleting it from Hexnode, but…

2 weeks ago

annemie

Discussion

3 weeks ago

iPad Hexnode UEM enrollment loop and Single App Kiosk not starting

I’m setting up an iPad in Hexnode and ran into two issues. The device enrolled through Safari, but I initially downloaded the Hexnode UEM app manually from the App Store. After opening it, the app keeps asking me to enroll…

App Management (757) iOS (638) Kiosk (432)

3 weeks ago

skyler

Discussion

3 weeks ago

Hexnode location services greyed out and app uninstall failing on Samsung Android tablet

I have a Samsung tablet managed with Hexnode where location services seem to be disabled. In the Hexnode for Work app, the location option is greyed out and tapping it does nothing. Android Settings shows the location permission for Hexnode…

3 weeks ago

ncosdsons

Ideation

7 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (638)

7 months ago

livewot

Ideation

2 years ago

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a…

ADE (80)

2 years ago

livewot

Ideation

2 years ago

Adding a device to multple groups

On a specific project, I have 3 groups I deal with. Corporate iPads Canada USA All devices are a member of Corporate iPads. None are duplicated between USA and Canada. 1) It would be nice if I could nest groups.…

kevin_rios

Ideation

2 years ago

Policies

I think it would be extremely useful if in the criterias of Policies you could add the "Type" identifier in Hardware Info. Like this I could seperate iPhones from iPads

Configurations (47)

2 years ago

ooida

Ideation

4 years ago

Manual Entry in iOS

Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.

iOS (638) iPadOS (153) Kiosk (432)

4 years ago

jeremy

Ideation

6 years ago

Select Devices within Group

I have a lot of iPads, and need to group them according to the location they are deployed. Management within the group selection is limited, and cannot select individual devices within the group. More management abilities should be available from…

6 years ago

ctmorrison

Ideation

7 years ago

Install application specific file

We use FileMaker Go on our iOS devices to access our hosted database. In order to simplify granting users access to our hosted database and avoid having to manually enter the URL for the host on in the application on…

7 years ago

travis-jacobson-2

Ideation

8 years ago

Feature Request

* Remote Viewing for iOS. * Scheduled report for app licenses.

8 years ago

brennan

Ideation

9 years ago

Include Keyboard settings that are remembered for each iPad

How about the feature to include Keyboard settings so they are remembered for each iPad. Does that also go into the profile somehow? Sorry for the newbiew questions but Im very new to the software

9 years ago

iOS

macOS ADE fails with “Network connection was lost” during enrollment

What happens when iOS devices are disenrolled from Hexnode?

iOS devices showing unsupervised after Entra tenant migration

Can Hexnode force iOS Location Services, Bluetooth, and encryption compliance remotely?

iPad web app kiosk becomes inactive and remote restart does not work

Allow WhatsApp as a personal app with iOS Business Container while blocking other apps

Missing supervised iPad: does Lost Mode force a location scan?

Separating Apple VPP tokens between two MDMs in Hexnode

OpenVPN not reconnecting after iOS restart in kiosk mode

iOS ABM device keeps reappearing in Hexnode after deletion

iPad Hexnode UEM enrollment loop and Single App Kiosk not starting

Hexnode location services greyed out and app uninstall failing on Samsung Android tablet

iOS Business Container - System Apps

DEP information and setting from the device

Adding a device to multple groups

Policies

Manual Entry in iOS

Select Devices within Group

Install application specific file

Feature Request

Include Keyboard settings that are remembered for each iPad

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iOS

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