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iOS

Explore the nuances of iOS management with fellow administrators.

796 Replies
286 Topics
Discussion-icon Discussion
Ideation-icon Ideation
Discussion
1 month ago

Stolen Device Protection

Hey, I tried to install the Hexnode profile on my iPhone but got an error saying "Profile Installation Failed. Stolen Device Protection is active. To install this kind of profile, temporarily disable Stolen Device Protection in Settings and try again." Can anyone tell me how to disable this Stolen Device Protection?

Discussion
1 month ago

How to clear cache on Safari?

I'm having trouble remotely clearing the Safari cache on non-shared iPads. However, I've discovered a potential alternative solution that iOS Safari can execute preference settings when presented with a URL in a specific format. The option to 'Clear History and Website Data' under Settings > Safari has its own URL. By loading this URL through…

Discussion
2 months ago

How to get Beta OS updates on iOS devices?

Hey y'all!  Apple just rolled out their latest OS version for iPhones. I've noticed a few phones in the market are getting the Beta update for the new iOS. Why aren’t our devices getting these beta updates? Does Hexnode put any restrictions on enrolled devices? I checked and no related policies were set up and…

Discussion
2 months ago

Compliance by iOS Version

Mark Device non compliant based on iOS Version Im not sure what would be the quivalent in the US but in the UK we have Cyber Essentials & Cyber Essentials Plus which my company are very serious about complying with, it would be good if we could have something that would mark the device as…

Discussion
3 months ago

Restrict messages from getting deleted on messaging app

Hello there, I am looking for a way to control the messaging app on iOS devices for my organization. Specifically, I want to prevent users from deleting messages, and I would like to be able to monitor the messages to ensure compliance with company policies. Is there a way to do this, or is there…

Discussion
3 months ago

Battery Health - iOS

Hi team, We are using secondhand iPhones for Point of Sale devices. It would be most helpful if we could pull the battery health (how much of the max capacity has been drained) remotely. So we can identify when devices fall below a certain threshold and book them in for servicing. Is there a way…

Discussion
3 months ago

Location Services

For whatever reason Hexnode is not reporting back each half hour with our devices locations. We have it set up so that it should be updating us on the location every half hour, just in case a device happens to get lost. We have Hexnode running in the background for each phone, each phone is…

Ideation
4 years ago

Select Devices within Group

I have a lot of iPads, and need to group them according to the location they are deployed. Management within the group selection is limited, and cannot select individual devices within the group. More management abilities should be available from the group instead of limiting them all to the general screen which is a mess.

Ideation
5 years ago

Install application specific file

We use FileMaker Go on our iOS devices to access our hosted database.  In order to simplify granting users access to our hosted database and avoid having to manually enter the URL for the host on in the application on each device, we can install a file in the FileMaker Go's "Documents" folder on the iOS…