iOS

Explore the nuances of iOS management with fellow administrators.

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Discussion

2 days ago

iPhone in ADE asks for Apple ID after factory reset during Hexnode enrollment

An iPhone 15 is listed under Automated Device Enrollment, but it is not enrolled or manageable in Hexnode yet. The device was signed out of its Apple ID/iCloud account, and we were hoping to either recover the Apple ID details…

2 days ago

shirleyc

Discussion

3 days ago

Can Hexnode track screen time or app usage duration on iPads?

Is there a way to generate a report in Hexnode that shows how long an iPad is actively used during the day? We want to understand the daily usage time of a shared iPad and ideally see how much time…

3 days ago

r_foster

Discussion

6 days ago

ADE sync failed in Hexnode after Apple Business Manager token issue

I received an email saying Hexnode could not sync our ADE account and that the latest sync failed unexpectedly. The message mentioned it might be caused by the server token being deleted or the technician who created the token being…

iOS (605) macOS (655)

6 days ago

oliver_p

Discussion

6 days ago

Remove iOS Device Management from Hexnode and Apple Business

We need to remove management from an iPhone that is currently enrolled in Hexnode. The goal is to make sure the device is no longer managed and does not come back into management later. I’m not fully sure yet whether…

Enrollment (184) Remote Actions (202)

6 days ago

aurora

Discussion

6 days ago

iOS native apps missing in Hexnode multi-app kiosk with VPP prompts

I’m setting up supervised iPads through Apple Business Manager and Hexnode for a shop-floor style multi-app kiosk. The goal is to allow only a few apps like Microsoft Teams, Excel, Google Translate, and Calculator. ABM enrollment and the VPP/content token…

6 days ago

timo-liam

Discussion

1 week ago

iPad unreachable after enrollment in Hexnode due to expired APNs certificate

An iPad was enrolled into Hexnode, but it stayed unreachable even though it was connected to Wi-Fi and online. Running Scan Device did not seem to update anything at first. While checking the setup, the APNs certificate in the portal…

1 week ago

bram

Discussion

2 weeks ago

iPad unreachable after enrollment in Hexnode due to expired APNs certificate

2 weeks ago

rob_mitch

Discussion

2 weeks ago

Can TestFlight apps be deployed to iOS devices using Hexnode policies?

We have an iOS test app that is currently available only through TestFlight by invite. It is not listed publicly on the App Store. Is there a way to add this TestFlight app to a Hexnode policy and push it…

maevee

Discussion

3 weeks ago

iPad devices not checking in to Hexnode even though the UEM app says synced

A couple of managed iPads have stopped checking in to Hexnode. The portal shows the last check-in as a long time ago, and actions like Scan Device or app updates stay pending. The devices are online and can browse the…

arthur

Discussion

3 weeks ago

Microsoft Outlook grayed out on iOS devices managed with Hexnode

Microsoft Outlook keeps appearing grayed out on multiple supervised iOS devices managed through Hexnode. These devices do not have App Store access, and Outlook is installed automatically through a policy as a required app. Users can tap the grayed-out Outlook…

App Management (694) iOS (605)

3 weeks ago

cameron

Discussion

3 weeks ago

Safari Private Browsing missing on supervised iPad with Web Content Filtering

I have supervised iPads managed with Hexnode, not in kiosk mode. In Safari, the Private Browsing option is missing from the tab menu, so users can’t open a page in private mode. The devices have a Web Content Filtering policy…

3 weeks ago

otis

Discussion

3 weeks ago

Renew an expired Apple VPP token in Hexnode without deleting the account

Our Apple VPP token has expired in Hexnode. Do we need to delete the expired VPP account and add it again, or is there a way to renew the existing token without removing the account?

3 weeks ago

ncosdsons

Ideation

6 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (605)

6 months ago

livewot

Ideation

2 years ago

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a…

ADE (76)

2 years ago

livewot

Ideation

2 years ago

Adding a device to multple groups

On a specific project, I have 3 groups I deal with. Corporate iPads Canada USA All devices are a member of Corporate iPads. None are duplicated between USA and Canada. 1) It would be nice if I could nest groups.…

kevin_rios

Ideation

2 years ago

Policies

I think it would be extremely useful if in the criterias of Policies you could add the "Type" identifier in Hardware Info. Like this I could seperate iPhones from iPads

Configurations (45)

2 years ago

ooida

Ideation

3 years ago

Manual Entry in iOS

Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.

iOS (605) iPadOS (148) Kiosk (400)

3 years ago

jeremy

Ideation

6 years ago

Select Devices within Group

I have a lot of iPads, and need to group them according to the location they are deployed. Management within the group selection is limited, and cannot select individual devices within the group. More management abilities should be available from…

6 years ago

ctmorrison

Ideation

7 years ago

Install application specific file

We use FileMaker Go on our iOS devices to access our hosted database. In order to simplify granting users access to our hosted database and avoid having to manually enter the URL for the host on in the application on…

7 years ago

travis-jacobson-2

Ideation

8 years ago

Feature Request

* Remote Viewing for iOS. * Scheduled report for app licenses.

8 years ago

brennan

Ideation

9 years ago

Include Keyboard settings that are remembered for each iPad

How about the feature to include Keyboard settings so they are remembered for each iPad. Does that also go into the profile somehow? Sorry for the newbiew questions but Im very new to the software

9 years ago

iOS

iPhone in ADE asks for Apple ID after factory reset during Hexnode enrollment

Can Hexnode track screen time or app usage duration on iPads?

ADE sync failed in Hexnode after Apple Business Manager token issue

Remove iOS Device Management from Hexnode and Apple Business

iOS native apps missing in Hexnode multi-app kiosk with VPP prompts

iPad unreachable after enrollment in Hexnode due to expired APNs certificate

iPad unreachable after enrollment in Hexnode due to expired APNs certificate

Can TestFlight apps be deployed to iOS devices using Hexnode policies?

iPad devices not checking in to Hexnode even though the UEM app says synced

Microsoft Outlook grayed out on iOS devices managed with Hexnode

Safari Private Browsing missing on supervised iPad with Web Content Filtering

Renew an expired Apple VPP token in Hexnode without deleting the account

iOS Business Container - System Apps

DEP information and setting from the device

Adding a device to multple groups

Policies

Manual Entry in iOS

Select Devices within Group

Install application specific file

Feature Request

Include Keyboard settings that are remembered for each iPad

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