iOS

Explore the nuances of iOS management with fellow administrators.

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sutton

Discussion

3 days ago

Is there a way to enforce iOS updates?

Hey team, one quick question. Is there a way to automatically push and enforce OS updates to our iPhones?

OS Updates (84)

3 days ago

amelia

Discussion

1 week ago

iPad stuck on black screen after applying kiosk

I just pushed a Kiosk policy to a iPad, but as soon as it hit the device, the screen went black and it didn’t turn back on. It was working fine until the policy applied. Is there any way to wake it up or exit the lockdown?

iPadOS (115) Kiosk (254)

1 week ago

melora

Discussion

1 week ago

Shared iPad settings not showing in policy. Where is it actually configured?

I’m trying to set up a shared iPad setup, but I don’t see any related options inside the policy settings. Am I missing something here?

Enrollment (139) iPadOS (115)

1 week ago

ezekiel

Discussion

2 weeks ago

Best way to enroll 500+ iPads without manually configuring each device?

We are planning to deploy around 600 iPads across multiple locations. Right now, our team manually sets up Wi-Fi, installs apps, and applies restrictions on every device individually. It’s becoming very difficult to manage. What would be the recommended approach…

Enrollment (139) iOS (395) iPadOS (115)

2 weeks ago

it_christo

Discussion

3 weeks ago

Can I provision unique identity certificates to iOS devices without manual effort?

We need to get unique identity certificates onto our iPhones for VPN access. I don't want every device using the same one, and I definitely don't want to manually create and upload hundreds of individual files. Is there a better way and…

Best Practices (67)

3 weeks ago

wilma

Discussion

3 weeks ago

Why is my iPad stuck at the initial setup screen and failing to install apps after being enrolled via Apple Business into Hexnode?

Hi everyone, I’m running into a bit of a loop with a new batch of iPads. I’ve successfully added the devices to Apple Business and assigned them to our Hexnode UEM server. After performing a factory reset, the devices boot up but seem to get stuck right at…

3 weeks ago

haniel

Discussion

3 weeks ago

Apps are not updating without Apple ID

We’re noticing that apps on our managed iPhones aren’t updating automatically. Users keep ignoring the App Store prompts, and some devices are stuck on old versions. How can I overcome this?

App Management (408)

3 weeks ago

sophia_miller

Discussion

3 weeks ago

How do you remove inactive devices from your account?

We’ve got a bunch of iOS devices in our portal that haven’t been used in a long time. What’s the proper way to remove these inactive devices and free up licenses?

iOS (395) iPadOS (115)

3 weeks ago

aurora

Discussion

4 weeks ago

How do I download a new Server Token from Apple Business to fix Hexnode sync failures?

Hey everyone, I’m running into an issue with my Automated Device Enrollment (ADE). New devices aren't showing up in the Hexnode portal even after a manual sync and yea ofc keep getting a sync failure message. How do I actually get the new token out of Apple Business ? Could you help me out with…

4 weeks ago

clauss

Discussion

4 weeks ago

In-app purchases are blocked

I’ve got an iPhone with Hexnode policies that allow app installs, but whenever I try to purchase an app it says in-app purchases are disabled. What can I do?

App Management (408)

4 weeks ago

finn

Discussion

1 month ago

App installation blocked by Apple ID prompts

Every time we push apps to iPhones, users get stuck entering their Apple ID and password. It’s slowing down onboarding and creating extra tickets for our helpdesk. Is there any way to avoid this?

App Management (408)

1 month ago

aurora

Discussion

1 month ago

Restricting iOS updates over cellular data

Hey folks, quick question, is there any way in Hexnode to restrict iOS updates over cellular data?

iOS (395)

1 month ago

ncosdsons

Ideation

1 month ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (395)

1 month ago

livewot

Ideation

1 year ago

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a…

ADE (57)

1 year ago

livewot

Ideation

1 year ago

Adding a device to multple groups

On a specific project, I have 3 groups I deal with. Corporate iPads Canada USA All devices are a member of Corporate iPads. None are duplicated between USA and Canada. 1) It would be nice if I could nest groups.…

kevin_rios

Ideation

2 years ago

Policies

I think it would be extremely useful if in the criterias of Policies you could add the "Type" identifier in Hardware Info. Like this I could seperate iPhones from iPads

Configurations (44)

2 years ago

ooida

Ideation

3 years ago

Manual Entry in iOS

Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.

iOS (395) iPadOS (115) Kiosk (254)

3 years ago

jeremy

Ideation

6 years ago

Select Devices within Group

I have a lot of iPads, and need to group them according to the location they are deployed. Management within the group selection is limited, and cannot select individual devices within the group. More management abilities should be available from…

6 years ago

ctmorrison

Ideation

6 years ago

Install application specific file

We use FileMaker Go on our iOS devices to access our hosted database. In order to simplify granting users access to our hosted database and avoid having to manually enter the URL for the host on in the application on…

6 years ago

travis-jacobson-2

Ideation

8 years ago

Feature Request

* Remote Viewing for iOS. * Scheduled report for app licenses.

8 years ago

brennan

Ideation

9 years ago

Include Keyboard settings that are remembered for each iPad

How about the feature to include Keyboard settings so they are remembered for each iPad. Does that also go into the profile somehow? Sorry for the newbiew questions but Im very new to the software

9 years ago

iOS

Is there a way to enforce iOS updates?

iPad stuck on black screen after applying kiosk

Shared iPad settings not showing in policy. Where is it actually configured?

Best way to enroll 500+ iPads without manually configuring each device?

Can I provision unique identity certificates to iOS devices without manual effort?

Why is my iPad stuck at the initial setup screen and failing to install apps after being enrolled via Apple Business into Hexnode?

Apps are not updating without Apple ID

How do you remove inactive devices from your account?

How do I download a new Server Token from Apple Business to fix Hexnode sync failures?

In-app purchases are blocked

App installation blocked by Apple ID prompts

Restricting iOS updates over cellular data

iOS Business Container - System Apps

DEP information and setting from the device

Adding a device to multple groups

Policies

Manual Entry in iOS

Select Devices within Group

Install application specific file

Feature Request

Include Keyboard settings that are remembered for each iPad

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iOS

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