Technicians & Roles Archives - Unified Endpoint Management Community

Discussion

2 weeks ago

Can I enable SSO for Super Admin account?

Hey everyone, quick question — I am trying to set up SSO for my super admin account, so all logins go through a single authentication flow. Is that something I can do in Hexnode?

Technicians & Roles (15)

2 weeks ago

benjay

Discussion

2 months ago

Limiting remote access to support team only – any tips?

Our IT team has grown a bit recently, so we’re reviewing technician permissions. Right now, a few people have access to the Manage tab, which means they can start Remote View or Remote Control sessions. It hasn’t caused issues so far, but we’re wondering if it’s better to limit that just…

sebastin

Discussion

2 months ago

Too many techs with full permissions! Is that a problem?

Quick question. How many of you actually limit full-access roles in Hexnode? Right now, we’ve got around 4–5 technicians with a custom role that basically has every permission enabled because “it’s easier.” Starting to think that might not be a great idea.

Technicians & Roles (15)

2 months ago

vance_j

Discussion

2 months ago

Limiting device visibility by region

We’ve got regional IT teams and I’m trying to separate things properly in Hexnode. Right now, everyone can see the full device list. I was thinking of creating separate roles for North and South teams. Would that be enough to stop them from seeing each other’s…

Technicians & Roles (15)

2 months ago

luuk

Discussion

2 months ago

Is there a way to prevent technicians from performing bulk actions?

Hi guys, we’ve had a couple of incidents where junior technicians accidentally ran actions on multiple devices at once. It caused a lot of disruptions. Is there any way to stop them from performing bulk actions in Hexnode UEM?

Technicians & Roles (15)

2 months ago

mila_beck

Discussion

2 months ago

Can 2FA be disabled for device deletion?

Hi team, whenever I try to disenroll or delete devices in Hexnode, I’m stuck waiting for those email verification codes. It’s slowing me down and honestly getting frustrated. Is there any way to disable two‑factor authentication (2FA) for these actions?

Technicians & Roles (15)

2 months ago

isabel_lora

Discussion

3 months ago

Bulk Actions, Now With Guardrails

One click shouldn’t change everything. A new control adds a safety layer to bulk device actions, helping teams avoid large-scale mistakes while keeping technicians free to work on individual devices. Disable Bulk Actions Using Custom Roles Hexnode now provides an option to limit whether technicians can…

zariah

Discussion

4 months ago

Can't limit Role to a specific Device Group?

I feel like I’m missing something obvious here. I’m trying to create a custom role for a partner so they can manage only their specific devices. I’m looking under Admin > Roles, but I don't see any option to select…

Technicians & Roles (15)

4 months ago

sarahmiller

Discussion

5 months ago

How can I provide access to my Hexnode portal to someone new?

Hey guys, I have a new member of my team joining the organization soon. Is there a way to provide access to Hexnode UEM for him?

Technicians & Roles (15)

5 months ago

bram

Discussion

8 months ago

How to assign technicians without setting a scope

Hi, when creating a technician, I noticed that setting a scope is now mandatory. Previously, this wasn’t the case, and I don’t recall any recent changes. Is there a way to create a technician with access to the entire Hexnode…

Technicians & Roles (15)

8 months ago

Technicians & Roles

Can I enable SSO for Super Admin account?

Limiting remote access to support team only – any tips?

Too many techs with full permissions! Is that a problem?

Limiting device visibility by region

Is there a way to prevent technicians from performing bulk actions?

Can 2FA be disabled for device deletion?

Bulk Actions, Now With Guardrails

Can't limit Role to a specific Device Group?

How can I provide access to my Hexnode portal to someone new?

How to assign technicians without setting a scope

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