Technicians & Roles Archives - Unified Endpoint Management Community

Discussion

3 weeks ago

Change Hexnode portal login 2FA from email to SMS or authenticator app

I’m a super admin and I’m trying to change the 2FA method used for Hexnode portal login for a technician, but I couldn’t figure out how to change the 2FA from email. I initially looked for SMS, but I’d prefer…

Technicians & Roles (45)

3 weeks ago

elliot

Discussion

1 month ago

Technician role cannot see app edit gear or update APK in Hexnode

I created a custom technician role and enabled permissions to allow and add apps. The technician can access the Apps section, but when opening an app’s details page, the edit gear icon is not visible. They need to edit the…

Technicians & Roles (45)

1 month ago

maevee

Discussion

2 months ago

Cannot create Hexnode technician account with Gmail: "Please enter your work email!"

I’m trying to add a new technician account in Hexnode, but when I enter a normal Gmail address, it shows the error: "Please enter your work email!" We already have a few external users who log in with Gmail accounts,…

Technicians & Roles (45)

2 months ago

mo-chou

Discussion

2 months ago

Limit custom technician access to specific device groups in Hexnode

I’m setting up a custom technician role for non-admin users. I can assign permissions for individual actions, but I’m stuck on the scope part. The requirement is for the technician to view device groups and perform actions only on devices…

Technicians & Roles (45)

2 months ago

thomas_m

Discussion

2 months ago

Hexnode Audit Report Export Shows No Results When Filtering by Technician

Hi everyone. I’m trying to review administrator activity in Hexnode UEM. I navigated to Reports > Audit Reports and tried exporting activity for the last 30 days. However, when I set the filter to Event Module = Technician, the exported…

Reports (50) Technicians & Roles (45)

2 months ago

ace_98

Discussion

2 months ago

How can I find audit logs for a deleted user in Hexnode

Is there a way to check logs for a deleted user in Hexnode? I need to find the timestamp of the last relevant activity or deletion event for audit purposes, but I’m not sure where deleted user activity is recorded.

ethan_

Discussion

2 months ago

Will deleting a Hexnode technician remove associated policies or reports?

I need to delete a technician account from our Hexnode portal because we no longer have access to it. Before deleting it, I want to make sure any policies linked to that technician account will stay in place. The delete…

Reports (50) Technicians & Roles (45)

2 months ago

lila_ace

Discussion

2 months ago

How to add a second admin or technician in the Hexnode UEM portal?

I’m trying to add a second admin user to our Hexnode portal, but I don’t see an Administrators option or something similar. Where is the correct place to add another admin or technician?

Technicians & Roles (45)

2 months ago

im_dany

Discussion

3 months ago

Technicians option missing in child portal after moving to Hexnode MSP portal

I’m trying to add two users as admins in a Hexnode portal, but I don’t see the Technicians option under Admin. Google Workspace Sync is enabled, so I first thought that might be why the option is missing. This portal…

edenpierce

Discussion

3 months ago

The All-New Technicians & Roles Revamp is Here!

Get ready to level up your admin game. We’ve completely overhauled the Technicians and Roles section under the Admin tab in Hexnode UEM. Not only did we streamline the entire configuration workflow, but we also packed this update with brand-new…

stonecampbellpunk

Ideation

4 weeks ago

Asset Tracking via Apple AirTags

AirTags are great fo tracking items that belong to me personally, but I don't want company assets tied to me or any other individual user. There are two SaaS products already on the market that allow for using Apple AirTags…

Technicians & Roles

Change Hexnode portal login 2FA from email to SMS or authenticator app

Technician role cannot see app edit gear or update APK in Hexnode

Cannot create Hexnode technician account with Gmail: "Please enter your work email!"

Limit custom technician access to specific device groups in Hexnode

Hexnode Audit Report Export Shows No Results When Filtering by Technician

How can I find audit logs for a deleted user in Hexnode

Will deleting a Hexnode technician remove associated policies or reports?

How to add a second admin or technician in the Hexnode UEM portal?

Technicians option missing in child portal after moving to Hexnode MSP portal

The All-New Technicians & Roles Revamp is Here!

Asset Tracking via Apple AirTags

Popular Tags

Categories

Leaderboard

Technicians & Roles

Popular Tags

Categories

Leaderboard

Login to Hexnode Community