How do you remove inactive devices from your account?
We’ve got a bunch of iOS devices in our portal that haven’t been used in a long time. What’s the proper way to remove these inactive devices and free up licenses?
All posts with the iPadOS tag
We’ve got a bunch of iOS devices in our portal that haven’t been used in a long time. What’s the proper way to remove these inactive devices and free up licenses?
Hey guys, could use some help here. A bunch of our iPads are getting flagged as non-compliant in the portal. The weird thing is, they definitely have the 3 required apps installed, so application compliance shouldn't be the issue. I was looking through our compliance config and I'm wondering if it's the passcode requirement…
Hi everyone, I’m running into a bit of a situation with one of our iPads enrolled in Hexnode. All commands sent to the device are stuck in a "Pending" state. I’ve manually reset the iPad twice, but it didn't help.…
Hi all, I’m managing a few iOS devices and tried clearing the device passcode remotely, but I keep getting this error: “The passcode cannot be cleared (-1)”. Has anyone faced this before? Not sure what’s blocking it.
Hey folks, I was about to set up a Wi-Fi policy for our iOS devices and had a quick doubt. Can we add multiple SSIDs in a single policy, or do we need to create separate policies for each one?…
We have been looking closely at one of the most routine, but time-consuming parts of managing Apple devices at scale: wiping and getting them ready for the next user. It’s a simple process on paper, but in reality, the work…
Big news for device managers! Patch Management is now supported on tvOS and visionOS, allowing administrators to manage OS updates and security patches with greater control and consistency. The new Patches and Updates policy is introduced for these platforms, helping…
Hey everyone, we're planning to roll out about 50 iPads as interactive demo kiosks across our trade show booths next quarter. I've been reading up on locking them down, but I'm getting a bit paranoid about the real-world risks. Has…
Hi team, Is it possible to get back a user who has been disenrolled from Hexnode UEM?
Hey, we’ve been worried about people accidentally sharing sensitive stuff, like copying info from work apps into personal apps. Is there a way to stop that without locking down the whole device?
At my company we have IOS devices. These IOS devices are amanged by us and each user is assigned a managed apple ID that cannot make purchases on the app store. Therefore, we rely on apple buisness manager and Hexnode…
Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.
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