Wiping an offline lost iPad
We have an iPad that went missing and is still enrolled. Lost mode activation has been attempted but not gone through, the iPad hasn't checked in for a while too. If I attempted to wipe the device, I understand that…
All posts with the iPadOS tag
We have an iPad that went missing and is still enrolled. Lost mode activation has been attempted but not gone through, the iPad hasn't checked in for a while too. If I attempted to wipe the device, I understand that…
On an iPad using a Managed Apple ID, the Sign Out button is grayed out and shows the message: “Sign out is not available due to restrictions.” Restarting the iPad didn’t change anything either. What else could be blocking sign-out?
I deleted a managed user that had an iPad attached to it. After that, the iPad disappeared from the managed Devices list, but it still shows under the Apple Business Enrollment section. I checked the User unassigned filter under Manage,…
I enrolled an iPad Air 11-inch M4 using Apple Configurator, but after enrollment I couldn’t find the device in the Hexnode managed device list. The enrollment seemed to complete on the iPad, but the device was not showing where I…
I have an iPad listed under Apple Business Manager in Hexnode and the ADE profile status shows as Assigned. The device is not currently manageable in Hexnode yet. Does assigning it in Apple Business Manager automatically enroll it, or is…
We have a fleet of around 40 iPads assigned to the same user group and the same Hexnode policy. The policy includes an Exchange ActiveSync configuration. It works on some iPads, but on others the Mail account is missing completely.…
I have an iPad Air and an iPad mini enrolled in Hexnode with the same iOS website kiosk policy. Both devices open the same internal web app in kiosk mode. On the iPad Air, tapping “Continue with Google” redirects to…
An enrolled iPad suddenly started asking for a passcode in a free-text style screen instead of the usual PIN prompt. The previous PIN is not accepted, and the device keeps increasing the lockout time after failed attempts. The device is…
We recently set up Hexnode for iPads and added three custom icons. They are showing up on the second home screen page by default, but I want them placed on the main home screen. I found references to configuring this…
We have several identical managed iPads on iOS 26.4.2 running a POS app deployed as a VPP app. The app either crashes immediately after opening or crashes when using a customer search field. The same app works fine on identical…
At my company we have IOS devices. These IOS devices are amanged by us and each user is assigned a managed apple ID that cannot make purchases on the app store. Therefore, we rely on apple buisness manager and Hexnode…
Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.
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