Wiping an offline lost iPad
We have an iPad that went missing and is still enrolled. Lost mode activation has been attempted but not gone through, the iPad hasn't checked in for a while too. If I attempted to wipe the device, I understand that…
All posts with the Location tag
We have an iPad that went missing and is still enrolled. Lost mode activation has been attempted but not gone through, the iPad hasn't checked in for a while too. If I attempted to wipe the device, I understand that…
Can Hexnode set the time zone on supervised iPads through policy? We have Force Automatic Date and Time enabled under the iOS restrictions policy, and it works on most of our iPads. However, one supervised iPad is still showing the…
One ABM-enrolled iPhone is not appearing in Hexnode Location History. We have around 30 enrolled devices, and the other devices are showing in Location History correctly after applying the location tracking policy. For this iPhone, Location Services is enabled, the…
When I try to create a new geofence in Hexnode, the location is not getting picked up because the map itself does not load. It is not just the address search failing, the whole map area stays blank. Has anyone…
Some Android users are seeing a persistent Hexnode notification saying location is being synced. Location Tracking is enabled in policy, currently with a 1-hour update interval. Is there any portal setting to hide this notification without disabling location tracking? Also,…
One of our Android tablets appears to got powered off, and the only thing showing in Hexnode is the last known location before it went offline. Is there any way to track the tablet after the battery is dead, or…
I’m trying to lock down a set of Android devices. The requirements are to prevent users from turning off NFC, mobile data, and location, disable access to Airplane mode, and location services enabled. Is this possible through Hexnode policies? Most…
Is there a way to remotely force Location Services to stay enabled on supervised iPhones or iPads? We use supervised iOS devices and want to make sure users cannot turn off Location Services, especially for the Hexnode UEM app.
I’m having trouble with location tracking on a managed Mac. Location Services is enabled on macOS, the location tracking policy is assigned, but when I try to fetch the device location from Hexnode, it fails with “Could not fetch the…
The location map for a Windows device is showing place names and map labels in Arabic. We need the map to display in English because the team cannot read the current labels. Is there a setting in Hexnode to change…
AirTags are great fo tracking items that belong to me personally, but I don't want company assets tied to me or any other individual user. There are two SaaS products already on the market that allow for using Apple AirTags…
it could be moew helpfull to view all deives in the map in a full screen window. this feature allows us to see devices in a big screen so asy for US to monitor users movement.
Hi - in a lot of cases countries and areas dont have regular square shapes - we need multi polygon and or circle option.
Don't have an account? Sign up