Feature Request – Reset Users Data Allowance

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Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful.

We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock from mobile restrictions without moving them to another policy.

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  • Hexnode



    Hey @cforster, thank you for reaching out to us.

    While we understand that being able to rest your users’ data usage could be a handy tool, it may not comply with the intended purpose of the data restriction policy.

    That being said, we take your feedback very seriously and will definitely raise a feature request on your behalf. Our team will look into the feasibility as well as the potential benefits and drawbacks of this feature before proceeding further.

    In the meantime, could you consider enforcing app-wise data usage restrictions on your user’s devices? The flexibility offered by the app-wise data restrictions will help you ensure that your users do not exceed the data limit by engaging in non-productive activities.

    Thank you for your understanding and looking forward to more interesting ideas from you.

    Best Regards,
    Audrey Black
    Hexnode UEM