Remote Actions

All posts with the Remote Actions tag

Discussion
1 week ago Apr 15, 2026

Remote wipe not working on Mac at login screen

Hi all, I tried executing a remote wipe action to a Mac, but it didn’t go through. The device was stuck at the login screen and I couldn’t get past it. I had to reset it manually. Just wondering if Hexnode can handle this remotely when the Mac isn’t with me.

Discussion
2 weeks ago Apr 07, 2026

How are you all using remote app launch with automation?

We’ve recently started exploring automation around the remote app launch action and are eager to know how others are using it. We tried setting it up to open our onboarding app right after device enrollment. It walks users through setup steps and required configurations, which has reduced the need for manual IT assistance. 

Discussion
3 weeks ago Mar 31, 2026

Where can I trigger a manual password reset in Hexnode, and how do I avoid lockouts from password expiry?

Hey everyone,  Where exactly can you trigger a manual password reset for Windows devices from Hexnode?  I’m also trying to figure out if there’s a way to handle password expiry better. Specifically, I want to avoid any chance of users getting locked out when their passcode expires as per policy.  Anyone dealt with this before? 

Discussion
1 month ago Mar 24, 2026

Notification warning while re-associating policy

Trying to enable eSIM in an existing policy, but I’m getting this warning: "Re-associating the policy will immediately remove all the disabled features configured in the policy from the devices. The features will otherwise be automatically removed in the next 7 day(s). Are you sure you want to proceed?” This policy is already applied to…

Discussion
1 month ago Mar 19, 2026

Support for File Management actions in Hexnode API

We've expanded the Hexnode API with robust file management capabilities, offering more flexibility in deploying and removing files across your endpoints. What's new? The API now supports the following enhancements: Deploy file – Enables you to send files to a specific destination path on targeted devices, users, device groups, or user groups. Remove file –…

Discussion
1 month ago Mar 18, 2026

“Install Application” missing under Actions

Hey everyone,  I was trying to push an app to a device and went to the Actions dropdown in the Hexnode portal, but I couldn’t find the “Install Application” option anywhere.  Spent a good few minutes thinking it wasn’t available for that device or maybe something wasn’t configured right.  Turns out… the list is scrollable 😅. I only noticed it after randomly trying to scroll inside the dropdown, and…

Ideation
5 months ago Nov 26, 2025

Add ability to update or create apps with manifest paths

Hey team,   We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to upload .apk files directly to your API for distribution.   Due to this restriction, it…