Remote Actions Archives - Unified Endpoint Management Community

Discussion

5 days ago

Location history missing for an inactive device

One of our managed devices has been inactive for around 4 months. When I checked the Location History section in Hexnode, there was no location data visible anymore. Is there any way to find the last known location of an…

maevee

Discussion

6 days ago

Wipe a locked offline iOS device without the passcode

We have an iPhone assigned to a former employee. The device is locked, we do not have the passcode, and it has not checked in with Hexnode for about 3 months. Since it is offline, the wipe command from the…

iOS (445) Remote Actions (91)

6 days ago

shirleyc

Discussion

7 days ago

Android Remote View/Control slow or failing on some devices behind firewall or Cisco Umbrella

Some of our Android tablets connect to Hexnode Remote View/Control quickly, but others take a long time to scan or fail to connect. The devices are on different Wi-Fi networks and some locations have stricter firewall/security filtering enabled. Has anyone…

thomas_m

Discussion

1 week ago

Install Splashtop on Android Enterprise devices when it does not appear in Play Store search

I’m trying to install Splashtop on Android devices managed through Hexnode. The devices are enrolled as Android Enterprise Device Owner devices. When I search for the app in the Play Store on the device, I can’t install it. I also…

sutton

Discussion

1 week ago

Android file deployment stalls or misses files after bulk policy association

I’m deploying a large set of content files to Android tablets using multiple Hexnode policies. The issue seems to happen more often when I associate several policies at once or deploy to multiple tablets in parallel. The policies show as…

Android (599) Remote Actions (91)

1 week ago

richard_hank

Discussion

2 weeks ago

How can I wipe an iPad in Hexnode before assigning it to a new user?

I have an iPad enrolled in Hexnode that needs to be handed over to a new user. I want it to behave like a new device, with all previous user data, saved content, and settings removed. What is the right…

iPadOS (132) Remote Actions (91)

2 weeks ago

itsme_aoi

Discussion

2 weeks ago

Android work profile disappeared and device shows inactive in Hexnode

A personally owned Samsung Android device enrolled with a work profile suddenly lost all work apps. The Work tab/profile is no longer visible on the device, and the device shows as inactive in the Hexnode portal. The device was not…

richard_hank

Discussion

2 weeks ago

Android multi-app kiosk: silent app install, Phone/Contacts system apps, and remote kiosk unlock

I'm testing Android device management with Hexnode and trying to set up a multi-app kiosk policy. I want the devices locked to a few business apps, but still need native apps like Phone and Contacts available. A few things I'm…

gareyy

Discussion

2 weeks ago

Clear Passcode command delayed on iPhone powered off for several months

I’m trying to use the Clear Passcode action on an iPhone that had been powered off for a few months. The device is now online and showing the last check-in time as "now", but the passcode is not clearing. I…

iOS (445) Remote Actions (91)

2 weeks ago

matteo

Discussion

3 weeks ago

iOS Lost Mode stayed pending while stolen iPhone was offline, then enabled months later

A supervised iPhone enrolled in Hexnode was stolen, and Lost Mode was initiated shortly after. The device stayed offline for months, so there were no recent check-ins. Later, the portal showed that the device had checked in, and the action…

qj_sam

Ideation

7 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to…

Remote Actions

Location history missing for an inactive device

Wipe a locked offline iOS device without the passcode

Android Remote View/Control slow or failing on some devices behind firewall or Cisco Umbrella

Install Splashtop on Android Enterprise devices when it does not appear in Play Store search

Android file deployment stalls or misses files after bulk policy association

How can I wipe an iPad in Hexnode before assigning it to a new user?

Android work profile disappeared and device shows inactive in Hexnode

Android multi-app kiosk: silent app install, Phone/Contacts system apps, and remote kiosk unlock

Clear Passcode command delayed on iPhone powered off for several months

iOS Lost Mode stayed pending while stolen iPhone was offline, then enabled months later

Add ability to update or create apps with manifest paths

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