Remote Actions Archives - Unified Endpoint Management Community

Discussion

2 days ago

Locked Mac asks for system PIN after reset — where is the PIN in Hexnode?

I’m resetting a MacBook Pro so it can be assigned to a new employee. On startup, it shows: “This Mac is Locked. The system PIN is required to use this Mac.” Is this PIN stored anywhere in Hexnode, or is…

2 days ago

george

Discussion

2 days ago

SIM-ply Smarter Connectivity: Remote eSIM Actions for Android!

Hello, We are absolutely thrilled to announce a major upgrade to how you manage cellular connectivity across your mobile fleet! Managing physical SIM cards for remote employees, global deployments, or device refreshes can be a logistical headache. To make carrier…

towhid

Discussion

4 days ago

Wiping an offline lost iPad

We have an iPad that went missing and is still enrolled. Lost mode activation has been attempted but not gone through, the iPad hasn't checked in for a while too. If I attempted to wipe the device, I understand that…

merlynn

Discussion

7 days ago

Will disenrolling devices from Hexnode require a factory reset?

We’re planning to stop using Hexnode and want to remove our devices from management first. If we disenroll devices from the Hexnode portal, will that wipe the devices or force a factory reset? We have a mix of iOS and…

maevee

Discussion

1 week ago

iPad devices not checking in to Hexnode even though the UEM app says synced

A couple of managed iPads have stopped checking in to Hexnode. The portal shows the last check-in as a long time ago, and actions like Scan Device or app updates stay pending. The devices are online and can browse the…

sammyy

Discussion

1 week ago

iOS VPP app update delay after new App Store release

We released a new version of an iOS store app last night. Hexnode shows the latest version under Apps > Local Apps, but almost all managed devices still report the older app version. The app is assigned as a Required…

astrid

Discussion

2 weeks ago

iPad enrolled in Hexnode but not fully managed after APNs certificate expired

An enrolled iPad is showing up in Hexnode, but it does not look fully managed in the Hexnode app. Some management options are missing or unavailable, including actions like scanning the device and clearing the passcode. The enrollment appears to…

iOS (597) Remote Actions (193)

2 weeks ago

leo_scott

Discussion

2 weeks ago

Can Hexnode force Location Services on iOS and stop users from turning it off?

Is there a way to create a Hexnode policy that forces Location Services on for managed iPhones or iPads and prevents the user from turning it off? We want the devices to keep reporting location, but I’m not sure if…

iOS (597) Remote Actions (193)

2 weeks ago

carter

Discussion

2 weeks ago

Disable Lost Mode on a found iPad without wiping it

A managed iPad that was previously marked as lost has been found. It is running iOS 16 and is still checking in to Hexnode. What is the correct way to turn off Lost Mode from the Hexnode portal without wiping…

iOS (597) Remote Actions (193)

2 weeks ago

carter

Discussion

3 weeks ago

iPad disabled and shows Connect to iTunes: can Hexnode clear the passcode remotely?

I have a supervised iPad managed in Hexnode with a policy applied. I wanted to reset the passcode from the portal and remembered there was an action for it. I found the Clear Password option, but the device now says…

iOS (597) Remote Actions (193)

3 weeks ago

qj_sam

Ideation

10 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to…

Remote Actions

Locked Mac asks for system PIN after reset — where is the PIN in Hexnode?

SIM-ply Smarter Connectivity: Remote eSIM Actions for Android!

Wiping an offline lost iPad

Will disenrolling devices from Hexnode require a factory reset?

iPad devices not checking in to Hexnode even though the UEM app says synced

iOS VPP app update delay after new App Store release

iPad enrolled in Hexnode but not fully managed after APNs certificate expired

Can Hexnode force Location Services on iOS and stop users from turning it off?

Disable Lost Mode on a found iPad without wiping it

iPad disabled and shows Connect to iTunes: can Hexnode clear the passcode remotely?

Add ability to update or create apps with manifest paths

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