Remote Actions Archives - Unified Endpoint Management Community

Discussion

17 hours ago

Wiping an offline lost iPad

We have an iPad that went missing and is still enrolled. Lost mode activation has been attempted but not gone through, the iPad hasn't checked in for a while too. If I attempted to wipe the device, I understand that…

merlynn

Discussion

4 days ago

Will disenrolling devices from Hexnode require a factory reset?

We’re planning to stop using Hexnode and want to remove our devices from management first. If we disenroll devices from the Hexnode portal, will that wipe the devices or force a factory reset? We have a mix of iOS and…

maevee

Discussion

5 days ago

iPad devices not checking in to Hexnode even though the UEM app says synced

A couple of managed iPads have stopped checking in to Hexnode. The portal shows the last check-in as a long time ago, and actions like Scan Device or app updates stay pending. The devices are online and can browse the…

sammyy

Discussion

6 days ago

iOS VPP app update delay after new App Store release

We released a new version of an iOS store app last night. Hexnode shows the latest version under Apps > Local Apps, but almost all managed devices still report the older app version. The app is assigned as a Required…

astrid

Discussion

1 week ago

iPad enrolled in Hexnode but not fully managed after APNs certificate expired

An enrolled iPad is showing up in Hexnode, but it does not look fully managed in the Hexnode app. Some management options are missing or unavailable, including actions like scanning the device and clearing the passcode. The enrollment appears to…

iOS (594) Remote Actions (190)

1 week ago

leo_scott

Discussion

1 week ago

Can Hexnode force Location Services on iOS and stop users from turning it off?

Is there a way to create a Hexnode policy that forces Location Services on for managed iPhones or iPads and prevents the user from turning it off? We want the devices to keep reporting location, but I’m not sure if…

iOS (594) Remote Actions (190)

1 week ago

carter

Discussion

1 week ago

Disable Lost Mode on a found iPad without wiping it

A managed iPad that was previously marked as lost has been found. It is running iOS 16 and is still checking in to Hexnode. What is the correct way to turn off Lost Mode from the Hexnode portal without wiping…

iOS (594) Remote Actions (190)

1 week ago

carter

Discussion

2 weeks ago

iPad disabled and shows Connect to iTunes: can Hexnode clear the passcode remotely?

I have a supervised iPad managed in Hexnode with a policy applied. I wanted to reset the passcode from the portal and remembered there was an action for it. I found the Clear Password option, but the device now says…

iOS (594) Remote Actions (190)

2 weeks ago

sloane

Discussion

2 weeks ago

macOS disenrollment stuck after factory resetting a MacBook

I factory reset a MacBook Pro before disenrolling it from Hexnode. After that, both the factory reset/wipe action and the Disenroll Device action look like they are stuck in the portal. The Mac is no longer checking in. Is there…

macOS (644) Remote Actions (190)

2 weeks ago

juan_garcia

Discussion

3 weeks ago

iPhone showing inactive in Hexnode and remote actions not reaching device

One of our managed iPhones is showing as inactive in Hexnode. The last check-in was around 17 days ago, and any remote actions sent from the portal do not seem to reach the device. I do not have the device…

iOS (594) Remote Actions (190)

3 weeks ago

qj_sam

Ideation

10 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to…

Remote Actions

Wiping an offline lost iPad

Will disenrolling devices from Hexnode require a factory reset?

iPad devices not checking in to Hexnode even though the UEM app says synced

iOS VPP app update delay after new App Store release

iPad enrolled in Hexnode but not fully managed after APNs certificate expired

Can Hexnode force Location Services on iOS and stop users from turning it off?

Disable Lost Mode on a found iPad without wiping it

iPad disabled and shows Connect to iTunes: can Hexnode clear the passcode remotely?

macOS disenrollment stuck after factory resetting a MacBook

iPhone showing inactive in Hexnode and remote actions not reaching device

Add ability to update or create apps with manifest paths

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