Android

Indulge in discussions with experts and optimize your Android device fleet like never before.

1,911 Replies
646 Topics
Discussion
2 days ago May 28, 2026

Facing an Android QR Enrollment issue!!

Hi Team,  I'm hitting a wall trying to enroll some Sony Xperia 5 (SO-01M) devices running Android 11. We’re trying to use the Android Enterprise > Device Owner method.  Everything I’ve read says to tap the "Welcome" screen 6 times after a factory reset to trigger the QR reader, but on these specific Sony models, nothing…

Discussion
6 days ago May 24, 2026

Unattended remote access issue – Android

Hi, we have a fleet of Android devices installed at client locations for kiosk monitoring. We use remote screen viewing regularly for support. Issue is, every time the device restarts, the screen capture permission gets disabled automatically. After reboot, someone…

Discussion
6 days ago May 24, 2026

Download APK

Hi everyone, I recently ran into a situation where I needed to retrieve the original APK file of an in-house app we had developed and uploaded to the Hexnode portal for distribution. Unfortunately, I no longer have the original file…

Discussion
1 week ago May 20, 2026

App Usage and App Tracking Inquiry

Hi everyone, I’m unable to see app usage details on our Hexnode-enrolled Android devices. I checked both the device summary and the reports section, but the information is blank. Is there any additional setup needed for this?

Ideation
7 months ago Oct 29, 2025

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Ideation
2 years ago Jan 22, 2024

Use keyboard for Android Remote Control

It would be beneficial if users could use their computer keyboards to type remotely on the device, rather than having to click on the virtual keyboard. This feature would allow me, and likely many other users, to stop using TeamViewer…

Ideation
3 years ago Nov 07, 2023

Permission per app to write to home screen in kiosk mode

Goodday, Our drivers made in the past, before Hexnode, addresses in the Gmap app and through the 3 dot option in maps they put the route on the home screen: This option in maps disappeared since the device is put…

Ideation
3 years ago Dec 16, 2022

Export SIM contacts remotely

Dear Hexnode, You already have the nice feature to import SIM contacts to an Android device and I love it! It would be even more great if you implement an export option to export the contacts of an Android device…

Ideation
5 years ago Jul 22, 2021

Direct policy enrolment feature request.

Is it possible to enrol an Android device directly to a policy? currently the enrolment process is hectic, for instance we were using Esper.io previously, the enrolment process is very simple in esper. In Esper we can create a policy…