Android

Indulge in discussions with experts and optimize your Android device fleet like never before.

1,040 Replies
388 Topics
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Discussion
3 weeks ago

Managing Apps in the Work Profile

Hey everyone! Quick question!  What system apps are typically allowed by default in a work profile? I’m trying to figure out what I can use for work without any hassle. Anyone know the answer? Would appreciate any help!  

Discussion
4 weeks ago

Screen timeout issue

Hey everyone! My Android device is enrolled in Hexnode. I’ve been trying to change my screen timeout to a longer time, but every time I try to change it, it keeps resetting to 1 minute. Any idea why this is happening?

Discussion
2 months ago

Kiosk mode on Chromecast 4K does not seem to work

We are using a hexnode policy on tablet devices with single-app kiosk mode and it works fine. I'm now testing the same policy on a Chromecast 4K device. The steps I've followed are roughly as follows: setup Chromecast device turn on USB debugging download hexnode APK from [1] and install on Chromecast through ADB launch…

Discussion
2 months ago

Clearing cache for an Android app ?

Hi community, We have some Android tablets in single-app kiosk mode, and from time to time I need to manually exit kiosk mode and do a clear cache / clear data for this app in order to keep it running without it eventually going into a hang (obviously the app has a bug, but the…

Discussion
2 months ago

Device recommendation for harsh environments

Hello guys, Our company has recently acquired a mining corporation in the western region. Additionally, we have a glass manufacturing plant as a subsidiary under this alliance. We are looking to expand our business into different markets. Hexnode has been with us for the past year, significantly reducing the load on our administrative department. With…

Discussion
2 months ago

Android fastboot

Hi guys, I'm trying to flash a custom ROM on my Android device, and I've heard that I need to use something called Fastboot. What is Fastboot, and how do I use it? 

Discussion
2 months ago

Hexnode Assist app installation status

Hey all! I know IT admins have to make sure the Hexnode Assist app is set up during the initial device configuration before deploying them to our employees. But we’ve suddenly run into a situation where we need to take control of these devices. I was checking different platforms, and all of them show the…

Discussion
2 months ago

Automatically power on a device when power cable is connected restriction

Hey everyone, I have a question regarding the minimum OS requirements for the “Automatically power on a device when power cable is connected” restriction under Android Advanced Restrictions. I understand that Samsung Knox 2.8+ is required, and there are dependencies based on the chipset. However, I am specifically interested in knowing the minimum Android OS…

Discussion
2 months ago

Issues with Android in Kiosk Mode and NFC Badge Reader

I'm using a Samsung Galaxy XCover 5 in kiosk mode with an enterprise application. The app requires login via an NFC badge. However, NFC stops working when the device goes into sleep mode. Also, when switching between apps, the NFC badge reader fails to work with the intended app. Could anyone provide a solution? 

Ideation
9 months ago

Use keyboard for Android Remote Control

It would be beneficial if users could use their computer keyboards to type remotely on the device, rather than having to click on the virtual keyboard. This feature would allow me, and likely many other users, to stop using TeamViewer and consider upgrading to Ultimate.

Ideation
11 months ago

Permission per app to write to home screen in kiosk mode

Goodday, Our drivers made in the past, before Hexnode, addresses in the Gmap app and through the 3 dot option in maps they put the route on the home screen: This option in maps disappeared since the device is put in Device owner mode. Is it possible for Hexnode that they can give the maps…

Ideation
2 years ago

Export SIM contacts remotely

Dear Hexnode, You already have the nice feature to import SIM contacts to an Android device and I love it! It would be even more great if you implement an export option to export the contacts of an Android device to a network location, preferable with a verify option to be sure that the contact…

Ideation
3 years ago

Different Lock- and homescreen wallpapers

Hi,   Is it possible to assign a different wallpaper to the lock screen than the one for the homescreen from the MDM? If not, is it possible to request the feature, because I am currently doing it by hand and that goes right until there is a policy update.

Ideation
3 years ago

Direct policy enrolment feature request.

Is it possible to enrol an Android device directly to a policy? currently the enrolment process is hectic, for instance we were using Esper.io previously, the enrolment process is very simple in esper. In Esper we can create a policy template, which will generate a QR code for that policy, so when we enrol a…

Ideation
4 years ago

Display Serial Number on Floating Display of Settings

It would be very helpful with devices to be able to show the serial number on the display that pops up when you click the floating icon in Android. Under "Show floating icon for peripheral settings" it could be a "Show serial number" choice. This would be for support situations where the location/identity is not…

Ideation
5 years ago

Email custom messages

Hi,   It will be nice to be able to customize email alert, by example our supervisor know absolute nothing about the email message that is sent when user was gone of Geofencing. Here is the message: The device samsungSM-A705W is out of compliant from the latest scan. Login to your Hexnode MDM portal for…

Ideation
5 years ago

Feature request: Turn Mobile Data on/off

Feature request: The ability to enable/disable mobile data either through a per device/group action or through a policy update. We have 15 Android 5.1.1 based ticket scanners. They normally connect to the server over WIFI but about 2-3 times a year they are used outside where the is no WIFI coverage and it would be…