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Discussion

22 hours ago

Android Enterprise enrollment stuck at Google services step on tablet

Some Android tablets are getting stuck during Hexnode enrollment. We are enrolling them with Android Enterprise, but during setup it reaches the Google services step, the app crashes, and the tablet goes back into the setup flow again. Force restarting…

leo_scott

Discussion

1 day ago

How to enable notification permission for the Hexnode UEM app on Android

I’m setting up an Android device with the Hexnode UEM app and noticed that notification permission is not enabled for the app. I want to enable it so the device shows notifications from Hexnode properly. What is the correct place…

Android (637)

1 day ago

carter

Discussion

2 days ago

Android File Explorer and Remote View missing on Ultimate plan

I’m using Hexnode with Android devices and expected to see File Explorer and Remote View under the device actions. The portal is on the Ultimate plan, but neither option appears when I open an Android device from the Manage tab.…

Android (637)

2 days ago

tommy

Discussion

3 days ago

Android TV Single App Kiosk: Remote Control not working and Remote View shows static images

We’re testing Android/Google Smart TVs in Single App Kiosk mode. The kiosk app itself deploys and runs fine, and app updates are working as expected. The issue is with remote troubleshooting. When using Remote View/Remote Control, we only seem to…

3 days ago

thomas_m

Discussion

7 days ago

Android kiosk app notification badge count not showing in Hexnode

Is there a way to show notification badge counts for individual apps while an Android device is locked down in Hexnode kiosk mode? We want users to see how many notifications each kiosk app has, similar to app icon badges…

cullen

Discussion

1 week ago

Managed Google Play apps not installing silently on Android Enterprise devices without Play Store

I’m setting up Android Enterprise work-owned devices and want a few Managed Google Play apps to be installed automatically when the device is ready out of the box. I added the apps to Hexnode and assigned them through an Android…

1 week ago

otis

Discussion

2 weeks ago

Android single app kiosk exit prompt does not appear before app launches

I have an Android 7.1 device in single app kiosk mode. The kiosk policy has the exit kiosk option enabled, but I cannot get the exit code prompt to appear. I tried restarting the device and tapping the screen 10…

2 weeks ago

eduardo

Discussion

2 weeks ago

Android kiosk policy changes not reflecting after manual OS update

A Samsung phone was manually updated to Android 15 and is now stuck with previous Hexnode restrictions. Kiosk mode was disabled and the policy was removed from the device in the portal, but the changes are not reflecting on the…

Kiosk (314) OS Updates (90)

2 weeks ago

cullen

Discussion

2 weeks ago

Android Enterprise APK app configuration returns empty RestrictionsManager bundle after Generic Android enrollment

I’m testing managed app configuration for an in-house Android APK deployed through Hexnode. The APK is added as an Enterprise app, and I uploaded the app configuration JSON in the policy. Hexnode shows the key-value pair correctly. The app has…

Android (637) App Management (547)

2 weeks ago

_ashur

Discussion

2 weeks ago

How to check the enrollment type used for an Android device in Hexnode?

I’m trying to identify how some of our existing Android devices were enrolled in Hexnode. For example, I need to confirm whether a specific Android device was enrolled using Android Enterprise or another enrollment method. Is there a place in…

Best Practices (83) Enrollment (166)

2 weeks ago

laura123

Discussion

2 weeks ago

Cannot uninstall pre-installed YouTube app from Android device in Hexnode

I’m managing Android phones with Hexnode and want to remove YouTube from one of the devices. I checked the policy, but I only see apps that were added through Hexnode. I also checked the device’s Applications tab, but for YouTube…

ame-lie

Discussion

2 weeks ago

Android kiosk mode prevents printing from Microsoft Excel

I’m running Microsoft Excel on Android tablets in kiosk mode. Excel opens normally, but when users try to print a spreadsheet, the print option does not work. If I exit kiosk mode, printing works fine on the same device. There…

verbnigge

Ideation

2 months ago

Problem connecting to play.google.com when adding Google Account on Android

Hi everyone. We are in the middle of provisioning a batch of rugged Android tablets for our logistics team, and we have hit a wall. Whenever we try to add a user’s Google account to the device, we get a…

Android (637) Network (56)

2 months ago

qj_sam

Ideation

8 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to…

adamsurak

Ideation

8 months ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (44)

8 months ago

my_lizard

Ideation

9 months ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that…

API (40) App Management (547)

9 months ago

miquelclar_sjd

Ideation

1 year ago

Request : user admin only read permission

now it's only possible general users , a reading permission user will be useful.

App Management (547)

1 year ago

marcusbager

Ideation

1 year ago

Make Webhooks for Android

Would be cool to be able to make custom automations based on actions in hexnode...Fx: When phone is enrolled, send webhook When phone is going out of kiosk - Send webhook

Android Enterprise (163)

1 year ago

nacspace

Ideation

2 years ago

Control enrollment type without scanning a QR code

We're transitioning from one mdm software to hexnode, and running into an issue with our Network Certificates. If there was a way to specify enrollment type without having the scan the QR code to ensure that the devices are going…

Android Enterprise (163) Enrollment (166)

2 years ago

lachezar

Ideation

2 years ago

Use keyboard for Android Remote Control

It would be beneficial if users could use their computer keyboards to type remotely on the device, rather than having to click on the virtual keyboard. This feature would allow me, and likely many other users, to stop using TeamViewer…

Android (637)

2 years ago

lb_crew

Ideation

3 years ago

Permission per app to write to home screen in kiosk mode

Goodday, Our drivers made in the past, before Hexnode, addresses in the Gmap app and through the 3 dot option in maps they put the route on the home screen: This option in maps disappeared since the device is put…

3 years ago

egon

Ideation

3 years ago

Android Schedule turn off / turn on /

For us it would be a very nice feature if we could schedule the device to be active in spesific time range. Either with scheduled power off and on, or schedlue the screen to be turned off or on at…

Android (637) Kiosk (314)

3 years ago

lb_crew

Ideation

4 years ago

Export SIM contacts remotely

Dear Hexnode, You already have the nice feature to import SIM contacts to an Android device and I love it! It would be even more great if you implement an export option to export the contacts of an Android device…

4 years ago

shaeme

Ideation

5 years ago

Different Lock- and homescreen wallpapers

Hi, Is it possible to assign a different wallpaper to the lock screen than the one for the homescreen from the MDM? If not, is it possible to request the feature, because I am currently doing it by hand…

Android (637)

5 years ago

Android

Android Enterprise enrollment stuck at Google services step on tablet

How to enable notification permission for the Hexnode UEM app on Android

Android File Explorer and Remote View missing on Ultimate plan

Android TV Single App Kiosk: Remote Control not working and Remote View shows static images

Android kiosk app notification badge count not showing in Hexnode

Managed Google Play apps not installing silently on Android Enterprise devices without Play Store

Android single app kiosk exit prompt does not appear before app launches

Android kiosk policy changes not reflecting after manual OS update

Android Enterprise APK app configuration returns empty RestrictionsManager bundle after Generic Android enrollment

How to check the enrollment type used for an Android device in Hexnode?

Cannot uninstall pre-installed YouTube app from Android device in Hexnode

Android kiosk mode prevents printing from Microsoft Excel

Problem connecting to play.google.com when adding Google Account on Android

Add ability to update or create apps with manifest paths

View policy version history

Fill out Android Content Rating and Categories

Request : user admin only read permission

Make Webhooks for Android

Control enrollment type without scanning a QR code

Use keyboard for Android Remote Control

Permission per app to write to home screen in kiosk mode

Android Schedule turn off / turn on /

Export SIM contacts remotely

Different Lock- and homescreen wallpapers

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