macOS

Want to unleash the full potential of macOS? Engage in discussions and find solutions to your queries. Managing macOS devices has never been more exciting!

Ask the community

haniel

Discussion

2 days ago

Automatically group macOS devices by country during enrollment with Google Workspace authentication

We use Google Workspace user integration with Hexnode and want to group devices by country during enrollment. For Windows, we created separate enrollment profiles for each region and mapped each profile to a custom group, so devices get added to…

macOS (521)

2 days ago

porter

Discussion

1 week ago

Are MacBook Ultra rumors true?

Hey everyone; so I’ve been saving up for a major laptop upgrade because my current Intel-based MacBook Pro is basically acting like a space heater at this point; it’s literally thermal throttling just opening up a few Chrome tabs. I…

macOS (521)

1 week ago

mo-chou

Discussion

2 weeks ago

Software Updates Failing on Apple Silicon Macs

Hey everyone, I'm running into an issue. Whenever I try to deploy software updates to our modern Macs (M1, M2, and M3 chips) via Hexnode, the request fails instantly. I’m just getting silent error codes or an unauthenticated execution alert…

macOS (521)

2 weeks ago

ezekiel

Discussion

2 weeks ago

Clearing the “Preparing…” Status Lock on Target Macs

Has anyone run into an issue with macOS updates getting stuck? We deployed an OS update via Hexnode, using both the Update OS remote action and an automated policy. Even though we configured it to "Download and Install," the Macs…

macOS (521)

2 weeks ago

ame-lie

Discussion

2 weeks ago

Password compliance not triggering on macOS. What’s missing?

We’ve configured a password policy requiring uppercase letters, but the user set a password without any uppercase. The device still shows as compliant. Even after restart and re-login, no prompt to change the password. Any idea why?

macOS (521)

2 weeks ago

astrid

Discussion

2 weeks ago

Need clarification on SentinelOne deployment through Hexnode

Hello team, we’re planning to deploy the SentinelOne agent through Hexnode UEM. Could you please guide us through the process?

Windows (387)

2 weeks ago

ethan_

Discussion

3 weeks ago

Recover Find My Mac PIN

Hi, I am currently trying to wipe a former employee's Mac, but the device is stuck on a screen requiring a "Find my Mac PIN" to proceed. I don't have this PIN on hand, and the user doesn't know it…

macOS (521)

3 weeks ago

sutton

Discussion

4 weeks ago

FileVault not enabled on one macOS device – user locked out without recovery key

Hi everyone, We’re currently investigating an issue with a macOS device, a MacBook Air M4, where the user is locked out after forgetting their password. We tried recovering access using a FileVault recovery key, but surprisingly, FileVault is showing as disabled, no recovery key is available in Hexnode and device status…

macOS (521) Scripts (101)

4 weeks ago

wilma

Discussion

4 weeks ago

Why do I have to log in twice on my Mac with Hexnode Access?

Hi team, I’ve just deployed Hexnode Access to our fleet of MacBook Pros, but my users are complaining about a clunky experience. When they start the Mac, they have to log in to the Hexnode screen first, and then they are immediately met with…

4 weeks ago

ryanmoore

Discussion

4 weeks ago

Where do I get the Find My Mac PIN and what is it used for?

Where do I get the Find My Mac PIN from to wipe a device? I just entered 123456 as the password and it worked… so now I’m confused, what’s the actual point of this PIN?

macOS (521) Remote Actions (59)

4 weeks ago

roger

Discussion

1 month ago

MacBook locked by remote lock

Hi everyone, we’re currently locked out of a MacBook after issuing a remote lock from Hexnode. The device is asking for a 6-digit PIN, but the one we set isn’t working. We even tried sending another lock command with a…

macOS (521)

1 month ago

luke

Discussion

1 month ago

What's the fastest way to get Basic LAPS running on Macs?

Hey, what's good everyone. I’m trying to get LAPS set up on our Mac fleet because having the exact same local admin password on 200 machines is straight-up giving me anxiety lol. I was poking around the portal and saw there are "Basic" and "Advanced"…

macOS (521)

1 month ago

aglaza

Ideation

9 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would…

App Management (420)

9 months ago

mattrizzo

Ideation

2 years ago

Filevault report

I see a possible report for Bitlocker, but it would be incredibly helpful to know which macs have Filevault enabled and the status of the encryption key (Is it is the cloud, or "Unable to fetch the recovery key" errors.

2 years ago

james-hoang-nguyen

Ideation

2 years ago

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform…

thomasburris

Ideation

2 years ago

Streamline Hexnode Access Login

As an admin user, I'd like Hexnode Access to streamline the number of login authentications when logging into a device. When using Hexnode Access currently, a user has to authenticate multiple times to get into their workstation. On macOS…

Hexnode Access (19)

2 years ago

andres-corella

Ideation

2 years ago

Policy to limit device assigned per user

Hello, It would be nice to have a policy to limit the number of registered devices for users. For example, I would only like to limit 1 macbook per user. This way the user is not able to register another…

mayuresh-todankar

Ideation

2 years ago

Run Script in DEP Configuration Profile

Hey Team, Can an option to run a script be added while enrolling via DEP Configuration Profile like we have the option to create a user?

Enrollment (144)

2 years ago

sparrow

Ideation

4 years ago

Slack Integration

Dear Team, A slack integration could be really useful for generating alerts. All alerts and notifications can be easily notified to a channel or an IT admin.Saves the time to check emails or Hexnode dashboard. Cheers Ceetus

macOS (521)

4 years ago

jeremy-ah-kim

Ideation

4 years ago

Google Workspace binding with Hexnode for Mac OS devices

Integrate Google Workspace with Hexnode so we can use our Google Credentials to login to the Mac OS devices.

4 years ago

daniel-2

Ideation

5 years ago

Terminal for macOS or / Remote Desktop

It would be great to have a terminal / remote desktop for mac to directly control the user device. Because have a little troublesome when using Custom Script to fix/install software for user.

5 years ago

tim-gratz

Ideation

6 years ago

MacOS AppCatalog - Download / Install progressbar

It would be really nice to have a progress bar for the macOS App Catalog. So when i click on the desired App i can see the installation progress and also a confirmation once it is done. Just like the…

6 years ago

ecardcjdelacruz

Ideation

6 years ago

Policies/Custom Profiles for macOS & iOS Devices

Will there be changes to reflect the new profile customizations in Mojave, Catalina, and Big Sur in policies? Will there be a roadmap to be able to import custom profile configurations in to a policy so that we can further…

6 years ago

janmari

Ideation

8 years ago

Terminal - Shell Commands

Hi, We would like to have Terminal feature in Hexnode portal. So we could able to monitor devices deployed remotely. e.g. Running logcat command to check device/app performance, manage files in storage, etc. Thanks

8 years ago

macOS

Automatically group macOS devices by country during enrollment with Google Workspace authentication

Are MacBook Ultra rumors true?

Software Updates Failing on Apple Silicon Macs

Clearing the “Preparing…” Status Lock on Target Macs

Password compliance not triggering on macOS. What’s missing?

Need clarification on SentinelOne deployment through Hexnode

Recover Find My Mac PIN

FileVault not enabled on one macOS device – user locked out without recovery key

Why do I have to log in twice on my Mac with Hexnode Access?

Where do I get the Find My Mac PIN and what is it used for?

MacBook locked by remote lock

What's the fastest way to get Basic LAPS running on Macs?

Update option in HexNode UEM App Catalog software

Filevault report

Platform SSO for macOS on Hexnode MDM with Google Workspace

Streamline Hexnode Access Login

Policy to limit device assigned per user

Run Script in DEP Configuration Profile

Slack Integration

Google Workspace binding with Hexnode for Mac OS devices

Terminal for macOS or / Remote Desktop

MacOS AppCatalog - Download / Install progressbar

Policies/Custom Profiles for macOS & iOS Devices

Terminal - Shell Commands

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