macOS

Want to unleash the full potential of macOS? Engage in discussions and find solutions to your queries. Managing macOS devices has never been more exciting!

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aurora

Discussion

1 day ago

Do failed macOS Recovery Lock PIN attempts appear in Hexnode Action History?

We’re setting up Recovery Lock on Apple silicon Macs using Hexnode. If a user boots into macOS Recovery and enters the wrong Recovery Lock PIN, should that failed attempt show up in Hexnode Action History? I checked Action History but…

1 day ago

penelope

Discussion

7 days ago

macOS ADE PSSO during Setup Assistant with FileVault and Entra ID

I’m trying to set up macOS Automated Device Enrollment so Platform SSO registration happens during Setup Assistant, not after enrollment. Target flow: New or erased Mac starts ADE enrollment User authenticates with Entra ID during Setup Assistant PSSO registers the…

7 days ago

itsme_aoi

Discussion

1 week ago

Locked Mac asks for system PIN after reset — where is the PIN in Hexnode?

I’m resetting a MacBook Pro so it can be assigned to a new employee. On startup, it shows: “This Mac is Locked. The system PIN is required to use this Mac.” Is this PIN stored anywhere in Hexnode, or is…

macOS (652) Remote Actions (200)

1 week ago

it_christo

Discussion

1 week ago

Will Hexnode Mac Migration remove Intune if it is not in the current MDM dropdown?

We’re moving macOS devices from Intune to Hexnode using Mac Migration. In the migration setup, the option to remove the device from the existing MDM automatically asks for the current MDM, portal URL, and API key. The issue is that…

Automation (95)

1 week ago

miliie

Discussion

2 weeks ago

Block local admins from bypassing Gatekeeper on macOS

We manage macOS devices with Hexnode and have set the app installation restriction so users should only install apps from approved sources. The problem is that some employees have local administrator access because they need it for other tasks. When…

App Management (689) macOS (652)

2 weeks ago

bram

Discussion

2 weeks ago

Automatically enable FileVault during macOS ADE enrollment and escrow recovery keys

I’m setting up new Macs through Automated Device Enrollment and want FileVault to be enabled automatically as part of enrollment. Does Hexnode also save the personal recovery key somewhere in the portal? I’m mainly looking for the right macOS policy/ADE…

2 weeks ago

liam_vance

Discussion

3 weeks ago

Remote Assist app stuck at "No (installation initiated)" on macOS

The Hexnode Remote Assist app is not showing as installed on a macOS device. On the device summary page, the Remote Assist app status says "No (installation initiated)", but under Action History the install action shows "Success". Has anyone seen…

roger

Discussion

3 weeks ago

macOS LAPS account created but LAPS tab stays empty in Hexnode

We deployed a Basic LAPS policy to a macOS fleet with a 30-day password rotation and rotate-after-viewing enabled. The local admin account is getting created on the Macs, and the LAPS action shows Success in Action History. The issue is…

macOS (652)

3 weeks ago

sloane

Discussion

4 weeks ago

macOS disenrollment stuck after factory resetting a MacBook

I factory reset a MacBook Pro before disenrolling it from Hexnode. After that, both the factory reset/wipe action and the Disenroll Device action look like they are stuck in the portal. The Mac is no longer checking in. Is there…

macOS (652) Remote Actions (200)

4 weeks ago

sybylla

Discussion

1 month ago

macOS ABM enrollment fails with “network connection was lost” during Setup Assistant

Trying to enroll a brand-new Mac through Automated Device Enrollment. The device is assigned in Apple Business Manager and shows the enforced Hexnode enrollment screen during Setup Assistant, but enrollment fails with: “enrolling with the management server failed. The network…

macOS (652)

1 month ago

eduardo

Discussion

1 month ago

macOS Tahoe patch appears as Sequoia and fails with update classification mismatch

In Hexnode Patch Management, a recent macOS Tahoe 26.6 update showed up as two patch entries. One entry looked like the expected Tahoe update, but another was labeled Sequoia even though it seemed to refer to the same macOS update.…

it_christo

Discussion

1 month ago

macOS devices show not encrypted when FileVault policy is enabled

I have a couple of Macs showing as not encrypted in Hexnode even though our macOS policy has FileVault enabled and users are not allowed to disable it. Is there another setting I should adjust to make sure FileVault is…

macOS (652)

1 month ago

aglaza

Ideation

1 year ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would…

App Management (689)

1 year ago

mattrizzo

Ideation

2 years ago

Filevault report

I see a possible report for Bitlocker, but it would be incredibly helpful to know which macs have Filevault enabled and the status of the encryption key (Is it is the cloud, or "Unable to fetch the recovery key" errors.

2 years ago

james-hoang-nguyen

Ideation

2 years ago

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform…

thomasburris

Ideation

2 years ago

Streamline Hexnode Access Login

As an admin user, I'd like Hexnode Access to streamline the number of login authentications when logging into a device. When using Hexnode Access currently, a user has to authenticate multiple times to get into their workstation. On macOS…

Hexnode Access (20)

2 years ago

andres-corella

Ideation

2 years ago

Policy to limit device assigned per user

Hello, It would be nice to have a policy to limit the number of registered devices for users. For example, I would only like to limit 1 macbook per user. This way the user is not able to register another…

mayuresh-todankar

Ideation

2 years ago

Run Script in DEP Configuration Profile

Hey Team, Can an option to run a script be added while enrolling via DEP Configuration Profile like we have the option to create a user?

Enrollment (184)

2 years ago

sparrow

Ideation

4 years ago

Slack Integration

Dear Team, A slack integration could be really useful for generating alerts. All alerts and notifications can be easily notified to a channel or an IT admin.Saves the time to check emails or Hexnode dashboard. Cheers Ceetus

macOS (652)

4 years ago

jeremy-ah-kim

Ideation

4 years ago

Google Workspace binding with Hexnode for Mac OS devices

Integrate Google Workspace with Hexnode so we can use our Google Credentials to login to the Mac OS devices.

4 years ago

daniel-2

Ideation

6 years ago

Terminal for macOS or / Remote Desktop

It would be great to have a terminal / remote desktop for mac to directly control the user device. Because have a little troublesome when using Custom Script to fix/install software for user.

6 years ago

tim-gratz

Ideation

6 years ago

MacOS AppCatalog - Download / Install progressbar

It would be really nice to have a progress bar for the macOS App Catalog. So when i click on the desired App i can see the installation progress and also a confirmation once it is done. Just like the…

6 years ago

ecardcjdelacruz

Ideation

6 years ago

Policies/Custom Profiles for macOS & iOS Devices

Will there be changes to reflect the new profile customizations in Mojave, Catalina, and Big Sur in policies? Will there be a roadmap to be able to import custom profile configurations in to a policy so that we can further…

6 years ago

janmari

Ideation

8 years ago

Terminal - Shell Commands

Hi, We would like to have Terminal feature in Hexnode portal. So we could able to monitor devices deployed remotely. e.g. Running logcat command to check device/app performance, manage files in storage, etc. Thanks

8 years ago

macOS

Do failed macOS Recovery Lock PIN attempts appear in Hexnode Action History?

macOS ADE PSSO during Setup Assistant with FileVault and Entra ID

Locked Mac asks for system PIN after reset — where is the PIN in Hexnode?

Will Hexnode Mac Migration remove Intune if it is not in the current MDM dropdown?

Block local admins from bypassing Gatekeeper on macOS

Automatically enable FileVault during macOS ADE enrollment and escrow recovery keys

Remote Assist app stuck at "No (installation initiated)" on macOS

macOS LAPS account created but LAPS tab stays empty in Hexnode

macOS disenrollment stuck after factory resetting a MacBook

macOS ABM enrollment fails with “network connection was lost” during Setup Assistant

macOS Tahoe patch appears as Sequoia and fails with update classification mismatch

macOS devices show not encrypted when FileVault policy is enabled

Update option in HexNode UEM App Catalog software

Filevault report

Platform SSO for macOS on Hexnode MDM with Google Workspace

Streamline Hexnode Access Login

Policy to limit device assigned per user

Run Script in DEP Configuration Profile

Slack Integration

Google Workspace binding with Hexnode for Mac OS devices

Terminal for macOS or / Remote Desktop

MacOS AppCatalog - Download / Install progressbar

Policies/Custom Profiles for macOS & iOS Devices

Terminal - Shell Commands

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