Samsung Knox Archives - Unified Endpoint Management Community

Discussion

2 weeks ago

Enable remote power off for Samsung tablets in Hexnode

I’m managing a set of Samsung tablets in Hexnode and want to use the remote Power Off action. How do I enable this feature so admins can shut down the tablets from the portal?

Remote Actions (241) Samsung Knox (61)

2 weeks ago

oliver_p

Discussion

2 weeks ago

Do Samsung Android Enterprise devices need Samsung accounts for app access?

We manage Samsung phones with Hexnode using Android Enterprise, and users sign in to work apps with Microsoft Entra ID. A third party set this up for us, but some workers say they cannot access certain Samsung products because there…

App Management (762) Samsung Knox (61)

2 weeks ago

nevaeh

Discussion

1 month ago

Samsung Keyboard settings closes in Android kiosk mode

A Samsung device is running in Android kiosk mode through Hexnode. When a user opens Settings > Samsung Keyboard, the screen closes immediately and they cannot change keyboard options such as predictive text or spell check. The device is actively…

Android (856) Samsung Knox (61)

1 month ago

hugo_l

Discussion

1 month ago

Android Enterprise Smart Switch blocked by security policy with Knox Service Plugin

I’m enrolling corporate Samsung devices into Android Enterprise using QR code enrollment and applying a Hexnode policy during onboarding. The goal is to make device replacement easier by using Samsung Smart Switch or Samsung Cloud Backup. I configured Knox Service…

App Management (762) Samsung Knox (61)

1 month ago

amelia

Discussion

1 month ago

Samsung XCover UI controls stopped working

Several Samsung XCover phones managed with Hexnode suddenly started behaving oddly even though no restrictions or Peripheral Settings were changed. Users could not open the recent apps/tabs button, the active call screen was not visible so they could not hang…

Kiosk (434) Samsung Knox (61)

1 month ago

tomas

Discussion

1 month ago

Android 15/16 accepting 5-digit PIN despite 6-digit passcode policy

I have an Android passcode policy where Customized password complexity is enabled and Min Passcode Length is set to 6. Min password complexity is currently set to None. On Samsung devices running Android 15 and Android 16, users can still…

Samsung Knox (61)

1 month ago

wyatt_simmons

Discussion

1 month ago

Samsung S22 Knox Mobile Enrollment fails with Enterprise Edition profile

Two new Samsung Galaxy S22 devices are failing during Knox Mobile Enrollment right after connecting to Wi-Fi. The rest of our S22 batch enrolled fine through the same Knox profile into Hexnode. The affected devices are SM-S901U models. One is…

Samsung Knox (61)

1 month ago

josiah

Discussion

1 month ago

Samsung tablets can access dock and Settings from Android kiosk mode

We have a few Samsung tablets running Android kiosk mode with only two shortcuts visible. One of our admins found that opening a shortcut, swiping up from the bottom, and dragging the window out of full-screen mode makes the dock…

Android (856) Samsung Knox (61)

1 month ago

ed_evans

Discussion

2 months ago

Date & Time policy not applying on custom Android POS devices

I’m trying to enforce the Date & Time settings on a group of custom Android 14 POS devices through a Hexnode policy, but the devices still show the wrong time. The devices were enrolled by installing the Hexnode APK directly…

Android (856) Kiosk (434) Samsung Knox (61)

2 months ago

abel-j

Discussion

2 months ago

Enable Samsung Cloud backups on Android Enterprise Samsung devices

I’m setting up Android Enterprise enrollment for Samsung devices in Hexnode and noticed that Samsung Cloud backups are disabled by the security policy. Google Drive backup options are available and enabled, but I can’t find a Samsung Cloud-specific setting under…

Android (856) Samsung Knox (61)

2 months ago

daniel-woods

Ideation

5 years ago

Solved

Advanced Passcode Options Solved

Setting up the passcode options good for security however, is it possible to have advanced features implemented which allow for the device security to be further heightened such as: Passcodes cannot be 111111, 123456, 654321 and any other simple and…

Samsung Knox

Enable remote power off for Samsung tablets in Hexnode

Do Samsung Android Enterprise devices need Samsung accounts for app access?

Samsung Keyboard settings closes in Android kiosk mode

Android Enterprise Smart Switch blocked by security policy with Knox Service Plugin

Samsung XCover UI controls stopped working

Android 15/16 accepting 5-digit PIN despite 6-digit passcode policy

Samsung S22 Knox Mobile Enrollment fails with Enterprise Edition profile

Samsung tablets can access dock and Settings from Android kiosk mode

Date & Time policy not applying on custom Android POS devices

Enable Samsung Cloud backups on Android Enterprise Samsung devices

Advanced Passcode Options Solved

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Advanced Passcode Options Solved

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