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Discussion

2 days ago

Can I pre-install Hexnode UEM app?

Hi all, is there a way to pre‑install Hexnode UEM app on a new computer? I’d like to set it up for the user and then just ship the device to them.

2 days ago

sebastin

Discussion

3 days ago

How to change the email linked to billing in Hexnode?

Hi Team, We need to update the email address associated with our billing information in Hexnode. Can someone guide me on where exactly this can be changed in the console?

3 days ago

liam_t

Discussion

4 days ago

Block or allow? What really happens when the same URL is in both lists?

Hey everyone, quick question. If I accidentally add the same website to both the allowlist and the blocklist in Hexnode, what actually happens? Which rule wins?

mortimer

Discussion

4 days ago

Device not syncing after enrollment

Hi everyone, We’ve been enrolling new devices for new users in our company, but once enrollment is complete, the MDM isn’t syncing. On the Hexnode admin centre, it shows the devices as registered to a user, but nothing is syncing...no policies, updates, or check-ins. Has anyone faced this issue before?

4 days ago

timo-liam

Discussion

5 days ago

Password policy

Hello everyone, I’ve noticed that within the password policy settings, the options “Password never expires” and “User cannot change password” are disabled. Could someone explain why this occurs?

5 days ago

verbnigge

Discussion

5 days ago

Disable 2FA and password change

Hi, is there any way to remove the 2FA and password changes across the portal? We already have a password manager in place, and not being able to remove this is frustrating.

5 days ago

arthur

Discussion

1 week ago

Need help with retrieving device ID!!

Hey everyone, I’m building an app that needs to pair a Hexnode-enrolled device with a specific user. I wanted to check if there is a way to retrieve the device IDs of the enrolled devices from the Hexnode portal so we can use it for device–user pairing in our app?

1 week ago

jayceon

Discussion

1 week ago

API - error 400

Hi everyone, I’m trying to call a Hexnode API endpoint using the HTTP action in Power Automate, but I keep getting an Error 400. The request is definitely reaching the server, but something seems off. I’ve worked with APIs before, so I’m assuming it’s a formatting issue on my end. Has anyone run into this?

API (35)

1 week ago

jennifer

Discussion

1 week ago

Revert policy association

Hi team, A policy was assigned accidentally to a bunch of devices. Can we undo this action quickly? Additionally, I would like to know the technician who made that policy assignment. Is that possible?

Best Practices (35)

1 week ago

mike_johnson

Discussion

2 weeks ago

Minimum device count for Hexnode licenses

Hi folks, I’m planning to manage just 3 devices for my team at the moment. While checking the pricing details, I noticed that Hexnode has a minimum license requirement of 15 devices. Is there any option to purchase fewer licenses? Or do I need to go ahead with 15 licenses even if I don’t plan to use them all right now?

2 weeks ago

sarahmiller

Discussion

2 weeks ago

Improper disenrollment

Hi everyone, I’m seeing some strange behaviour in Hexnode portal. Our enrolled devices count suddenly jumped from 673 to 735, but we haven't added any new device. When I checked closer, I noticed multiple entries showing the same serial numbers. It looks like there are several duplicate entries for the same devices. I know for a fact that these devices were manually factory reset/wiped, but they keep reappearing in the list. Is this a bug?

Enrollment (89) Remote Actions (11)

2 weeks ago

smedt

Discussion

2 weeks ago

Windows Notification Service

Hey folks, I keep hearing about Windows Notification Service (WNS) in IT discussions. Can someone explain what it actually is, what it’s used for, and how it helps with device management

2 weeks ago

bryang

Ideation

8 months ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a ton of 2FA emails.

8 months ago

livewot

Ideation

12 months ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

12 months ago

Assign to groups within Devices

I do a lot of group changes when we upgrade iPads. Adding to groups, removing from groups, but it isn't in batches (all these ipads need to be added, though it does happen as well). What I'm proposing is that when looking at a devices groups, to the left the of the search, if I…

maxanschuetz

Ideation

1 year ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (35)

1 year ago

kklein

Ideation

1 year ago

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"

Compliance (34)

1 year ago

andres-corella

Ideation

2 years ago

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

2 years ago

james2001

Ideation

2 years ago

Request: Ability to add to device group from device screen.

Current have to manage groups then add device. Would like to be able to add to group from the device page itself. Thanks.

2 years ago

philip-cohen

Ideation

2 years ago

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add tags to, making reference to the Help Center documents easier. If that is too much,…

2 years ago

cforster

Ideation

2 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock…

Android (422) iOS (337)

2 years ago

jean-claude-lopez

Ideation

2 years ago

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

2 years ago

jean-claude-lopez

Ideation

3 years ago

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload a script, it will be possible to show this comment when I run a script…

3 years ago

jeffgelb

Ideation

3 years ago

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at the same time, for example. 2) Add a free form search to the filter. I'd…

3 years ago

General

Can I pre-install Hexnode UEM app?

How to change the email linked to billing in Hexnode?

Block or allow? What really happens when the same URL is in both lists?

Device not syncing after enrollment

Password policy

Disable 2FA and password change

Need help with retrieving device ID!!

API - error 400

Revert policy association

Minimum device count for Hexnode licenses

Improper disenrollment

Windows Notification Service

Turn off 2FA for actions that require password when we are already logged in

Remember my selection

Assign to groups within Devices

Reinitiation button for Failed actions

Fix compliance button

Script Frequency

Request: Ability to add to device group from device screen.

Subscribe to Help Center Docs Feature Request

Feature Request - Reset Users Data Allowance

store policies in folders ...

Add comments on scripts list

Feature Request: Search and Multi-Select Action History

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