ADE Archives - Unified Endpoint Management Community

Discussion

1 week ago

iOS devices in Apple Business not enrolling in Hexnode

We’re setting up Hexnode for a small iPhone fleet and have Apple Business ready. I’m a bit stuck on the correct order of steps. Do the iPhones need to be added to Apple Business first before enrolling them into Hexnode?…

ABM (85) ADE (71)

1 week ago

sophia_miller

Discussion

1 week ago

Apple ADE/DEP sync failing with “account expired” in Hexnode

Automated Device Enrollment has stopped syncing in Hexnode and shows an “account expired” message. The Hexnode subscription and licenses are active, so this doesn’t look like a billing issue. Has anyone seen this with Apple Business Manager or DEP tokens…

ABM (85) ADE (71)

1 week ago

laura123

Discussion

2 weeks ago

ADE is returning Invalid when uploading server token in Hexnode

I’m setting up Automated Device Enrollment for an iphone and get an “ADE is returning: Invalid” message when uploading the server token in Hexnode. I’m new to this and may be using the wrong file. The file I tried uploading…

ABM (85) ADE (71)

2 weeks ago

pauel

Discussion

3 weeks ago

Reset a locked managed iPad using iTunes or Finder without removing ABM enrollment

I have a managed iPad that is locked and inaccessible. I’m trying to understand the correct way to reset it using iTunes on Windows or Finder on a Mac. If the iPad is managed through Hexnode, can it still be…

ABM (85) ADE (71) iOS (532)

3 weeks ago

reggie

Discussion

4 weeks ago

iOS ADE devices show as Assigned but do not appear under Manage tab

I synced our iOS devices from Apple Business using Automated Device Enrollment. All devices are visible in the ADE section, but not all of them show up under Manage in Hexnode. The missing devices have the profile status set to…

ABM (85) ADE (71)

4 weeks ago

elliot

Discussion

1 month ago

How can I link Apple Business to Hexnode for Mac ADE without replacing the APNs certificate?

We currently have a group of Apple devices already enrolled in Hexnode using a standard APNs certificate. We now want to connect Apple Business so that newly purchased Macs can auto-enroll through Automated Device Enrollment. Do we need to replace…

ABM (85) ADE (71) Enrollment (171)

1 month ago

josiah

Discussion

2 months ago

Remove an iPhone from Hexnode Automated Device Enrollment

Hi, I’m trying to remove an iPhone from Hexnode, but I can’t find it under Manage > Devices, so I don’t see the Disenroll device action. The device only appears on the Automated Device Enrollment page. Does that mean it…

ADE (71) iOS (532)

2 months ago

melora

Discussion

2 months ago

iPads non-compliant after ADE enrollment: Hexnode UEM app not installing and Phone app shown as blocklisted

I’m trying to get a batch of iPads enrolled through ADE and associated with an iOS policy in Hexnode. In Apple Business, some devices were showing under “Devices Managed by Apple Configurator 2” instead of the Hexnode MDM server, and…

ABM (85) ADE (71) App Management (601)

2 months ago

im_dany

Discussion

2 months ago

Activation Lock shows as disabled in Hexnode even though Find My is on

I have a few supervised iPhones where users have manually enabled Find My, but the Activation Lock status in Hexnode still says as disabled. These devices aren't enrolled via ADE. Is a policy restricting this from updating, or am I missing a step?

ADE (71)

2 months ago

bram

Discussion

3 months ago

Keep getting "Invalid Token" error during ADE/ABM sync?

I’m running into a wall here and could use some help. I'm trying to get my Apple Business Manager (ABM) synced up with Hexnode for Automated Device Enrollment (ADE). But every single time I try to upload the ABM token into…

ADE (71) Enrollment (171)

3 months ago

livewot

Ideation

2 years ago

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a…

ADE (71)

2 years ago

ADE

iOS devices in Apple Business not enrolling in Hexnode

Apple ADE/DEP sync failing with “account expired” in Hexnode

ADE is returning Invalid when uploading server token in Hexnode

Reset a locked managed iPad using iTunes or Finder without removing ABM enrollment

iOS ADE devices show as Assigned but do not appear under Manage tab

How can I link Apple Business to Hexnode for Mac ADE without replacing the APNs certificate?

Remove an iPhone from Hexnode Automated Device Enrollment

iPads non-compliant after ADE enrollment: Hexnode UEM app not installing and Phone app shown as blocklisted

Activation Lock shows as disabled in Hexnode even though Find My is on

Keep getting "Invalid Token" error during ADE/ABM sync?

DEP information and setting from the device

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