ADE Archives - Unified Endpoint Management Community

Discussion

3 days ago

Reset a locked managed iPad using iTunes or Finder without removing ABM enrollment

I have a managed iPad that is locked and inaccessible. I’m trying to understand the correct way to reset it using iTunes on Windows or Finder on a Mac. If the iPad is managed through Hexnode, can it still be…

3 days ago

reggie

Discussion

1 week ago

iOS ADE devices show as Assigned but do not appear under Manage tab

I synced our iOS devices from Apple Business using Automated Device Enrollment. All devices are visible in the ADE section, but not all of them show up under Manage in Hexnode. The missing devices have the profile status set to…

ABM (77) ADE (67)

1 week ago

elliot

Discussion

3 weeks ago

How can I link Apple Business to Hexnode for Mac ADE without replacing the APNs certificate?

We currently have a group of Apple devices already enrolled in Hexnode using a standard APNs certificate. We now want to connect Apple Business so that newly purchased Macs can auto-enroll through Automated Device Enrollment. Do we need to replace…

ABM (77) ADE (67) Enrollment (166)

3 weeks ago

josiah

Discussion

1 month ago

Remove an iPhone from Hexnode Automated Device Enrollment

Hi, I’m trying to remove an iPhone from Hexnode, but I can’t find it under Manage > Devices, so I don’t see the Disenroll device action. The device only appears on the Automated Device Enrollment page. Does that mean it…

ADE (67) iOS (483)

1 month ago

melora

Discussion

1 month ago

iPads non-compliant after ADE enrollment: Hexnode UEM app not installing and Phone app shown as blocklisted

I’m trying to get a batch of iPads enrolled through ADE and associated with an iOS policy in Hexnode. In Apple Business, some devices were showing under “Devices Managed by Apple Configurator 2” instead of the Hexnode MDM server, and…

ABM (77) ADE (67) App Management (548)

1 month ago

im_dany

Discussion

2 months ago

Activation Lock shows as disabled in Hexnode even though Find My is on

I have a few supervised iPhones where users have manually enabled Find My, but the Activation Lock status in Hexnode still says as disabled. These devices aren't enrolled via ADE. Is a policy restricting this from updating, or am I missing a step?

ADE (67)

2 months ago

bram

Discussion

2 months ago

Keep getting "Invalid Token" error during ADE/ABM sync?

I’m running into a wall here and could use some help. I'm trying to get my Apple Business Manager (ABM) synced up with Hexnode for Automated Device Enrollment (ADE). But every single time I try to upload the ABM token into…

ADE (67) Enrollment (166)

2 months ago

wilma

Discussion

2 months ago

Apple DEP sync initially failed but continued syncing devices from ABM

Tried running an Apple DEP sync from Hexnode and it initially showed as failed. A little later, it seemed to restart on its own and began progressing faster. There are no pending terms and conditions in Apple Business. The DEP…

_janet

Discussion

4 months ago

mac ADE enrollment fails during setup assistant due to incorrect date or time zone

We are trying to enroll new macs through apple business manager and hexnode automated device enrollment during setup assistant. The devices are synced to abm and hexnode, but during oobe the enrollment stops with an “Enrolling with management server failed” error. the issue seems to be the mac using the wrong default…

ABM (77) ADE (67) macOS (570)

4 months ago

sloane

Discussion

4 months ago

ABM device enrollment

Hello everyone, I had a question regarding enrollment through Apple Business Manager. I have successfully linked Hexnode to Apple Business Manager (ABM) and assigned my MacBook to the MDM server. It’s showing up in the Hexnode portal under Automated Device…

ADE (67)

4 months ago

livewot

Ideation

1 year ago

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a…

ADE (67)

1 year ago

ADE

Reset a locked managed iPad using iTunes or Finder without removing ABM enrollment

iOS ADE devices show as Assigned but do not appear under Manage tab

How can I link Apple Business to Hexnode for Mac ADE without replacing the APNs certificate?

Remove an iPhone from Hexnode Automated Device Enrollment

iPads non-compliant after ADE enrollment: Hexnode UEM app not installing and Phone app shown as blocklisted

Activation Lock shows as disabled in Hexnode even though Find My is on

Keep getting "Invalid Token" error during ADE/ABM sync?

Apple DEP sync initially failed but continued syncing devices from ABM

mac ADE enrollment fails during setup assistant due to incorrect date or time zone

ABM device enrollment

DEP information and setting from the device

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