Remote Actions

Hexnode empowers remote device management effortlessly! Engage in challenging discussions with experts and brainstorm new ideas to make it even better.

Ask the community

Home
Hexnode UEM
Remote Actions

jaxon_r

Discussion

4 days ago

Windows remote lock only goes to login screen — can Hexnode reset the password remotely?

I’m testing remote lock before sending laptops out to users. For Windows, I expected the lock action to show a custom message/phone number and require some temporary PIN to unlock. Instead, it looks like the device just goes back to…

4 days ago

harold

Discussion

5 days ago

Remove broken offline devices stuck in Disenrollment Pending in Hexnode

I’m trying to delete a few broken devices from Hexnode, but they won’t power on anymore. I tried using the Disenroll action from the portal, but nothing seems to happen. These devices are a mix of managed mobile devices, and…

5 days ago

penelope

Discussion

1 week ago

Cannot start Windows Remote View/Control until Remote Assist installs

I’m trying to remote control a Windows desktop from Hexnode. The device is enrolled and has the Hexnode UEM app installed, but I don’t see how the Hexnode Remote Assist app gets installed on the target device. When I go…

benjay

Discussion

2 weeks ago

Remove an offline Android device stuck at Disenrollment initiated

I have an Android device in Hexnode that is faulty and cannot be powered on anymore. When I try to disenroll it, the status just stays at “Disenrollment initiated” and nothing else happens. Is there a way to remove or…

Android (751) Remote Actions (171)

2 weeks ago

leo_scott

Discussion

2 weeks ago

Android Remote View app not acknowledged and stuck on Initiated in Hexnode

I’m trying to use Remote View on two Android devices from Hexnode. The portal said Remote View needed to be installed, so I installed it, but Hexnode still didn’t acknowledge the app on the device. When I tried installing the…

im_jaymes

Discussion

2 weeks ago

Lost Mode disable command not responding though iOS device is online

I’m trying to disable Lost Mode from Hexnode on a managed iOS device. The device is online and checking in, but the Disable Lost Mode action is not completing. I already confirmed the network connection and restarted the device, but…

iOS (579) Remote Actions (171)

2 weeks ago

lucaas

Discussion

2 weeks ago

Where to find Change Owner for Hexnode devices

Several enrolled devices are showing up under the same default user, which makes inventory tracking confusing. I’m trying to reassign a different user to each device, but I can’t find a “Change User” option under device actions. The Actions panel…

gareyy

Discussion

3 weeks ago

macOS bulk wipe from device group not showing in device history

I bulk wiped a group of macOS devices from a device group. The action shows on the main dashboard/activity area, but when I open each device, I don’t see the wipe listed in the device action history or activity feed.…

macOS (636) Remote Actions (171)

3 weeks ago

maevee

Discussion

2 months ago

Wipe a locked offline iOS device without the passcode

We have an iPhone assigned to a former employee. The device is locked, we do not have the passcode, and it has not checked in with Hexnode for about 3 months. Since it is offline, the wipe command from the…

iOS (579) Remote Actions (171)

2 months ago

ezekiel

Discussion

2 months ago

Disenroll action stuck in progress for offline devices

I started disenrollment for two smartphones, but the action has been stuck in progress since yesterday. Both devices are no longer actively checking in; one of them last checked in several weeks ago. Is there a way to remove these…

2 months ago

arthur

Discussion

2 months ago

Device stuck in Disenrollment Pending after disenroll - will the license be released?

I have a device that we are no longer going to use, and I want to unenroll it so we can enroll another device in its place. I already went to Manage, selected the device, and used Actions > Disenroll…

2 months ago

luke

Discussion

3 months ago

How can I configure the macOS auto-reboot delay for updates, and what is the default behaviour if deferral settings are "Not Configured"?

Hi Team, We are currently using the "OS Update" action to push patches to our fleet. However, the default 1-minute auto-reboot delay is causing some frustration among our users as it doesn't give them enough time to save their work. We would like to…

3 months ago

shalom_carmel

Ideation

2 years ago

Execute scripts on devices in reports

It would be excellent to be able to execute remote scripts on devices from reports.

Automation (86) Scripts (117)

2 years ago

bas-leunissen

Ideation

7 years ago

Delete Pending actions.

Hi! So i had the following problem. I created around 20 different policies. I used 80 tablets quite a lot, so these tablets would get the new policy updates as they should. however, now i have another 50 tablets.…

7 years ago

Remote Actions

Windows remote lock only goes to login screen — can Hexnode reset the password remotely?

Remove broken offline devices stuck in Disenrollment Pending in Hexnode

Cannot start Windows Remote View/Control until Remote Assist installs

Remove an offline Android device stuck at Disenrollment initiated

Android Remote View app not acknowledged and stuck on Initiated in Hexnode

Lost Mode disable command not responding though iOS device is online

Where to find Change Owner for Hexnode devices

macOS bulk wipe from device group not showing in device history

Wipe a locked offline iOS device without the passcode

Disenroll action stuck in progress for offline devices

Device stuck in Disenrollment Pending after disenroll - will the license be released?

How can I configure the macOS auto-reboot delay for updates, and what is the default behaviour if deferral settings are "Not Configured"?

Execute scripts on devices in reports

Delete Pending actions.

Categories

Leaderboard

Popular Tags

Remote Actions

Categories

Leaderboard

Popular Tags

Login to Hexnode Community