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1 month ago

Apple TV VPP app install stuck with certificate or compatibility errors

I’m trying to update a VPP app on several Apple TV 4K devices by uninstalling and reinstalling it through Hexnode. The VPP token is valid, the Apple VPP sync completes successfully, and there are enough app licenses available. The install…

1 month ago

shan_deluxe

Discussion

1 month ago

Devices stuck on “Scanning in progress” / policies pending for days

Hi Hexnode team, We’ve been seeing a similar issue to the one discussed here: https://www.hexnode.com/forums/topic/device-scan-stuck-on-scanning-in-progress-and-policy-actions-remain-initiated-after-bulk-push/ The main difference is that we’re enrolling our devices one by one, not doing a large bulk push, so there shouldn’t be a large command…

ADE (80) Apple TV (36)

1 month ago

harold

Discussion

2 months ago

Apple TV stuck as Default User Device and won’t disenroll

An Apple TV I added to Hexnode is showing up in the device list as “Default User Device.” The device status is blank, and when I click the device name, the page looks like it is loading but then goes…

Remote Actions (238)

2 months ago

aitana

Discussion

10 months ago

Apple TV Devices Showing Blank Screen and Stuck in Kiosk Mode

We recently deployed a batch of Apple TVs with a Kiosk policy applied. However, a few of the devices are only showing a blank screen after the policy was pushed. The rest are working as expected. We are unsure why…

Apple TV (36) Kiosk (432)

10 months ago

ezekiel

Discussion

1 year ago

Clear app data on Apple TV

Hey all, we’re using Hexnode to manage our Apple TVs, and one of our requirements is to clear app data for specific apps from time to time. Is there a way to do this directly through Hexnode, perhaps via a…

Apple TV (36)

1 year ago

tomas

Discussion

1 year ago

Trouble deploying Ditto receiver on Apple TV

Hey everyone! I’m trying to deploy the Ditto Receiver on our organization’s Apple TVs using Hexnode UEM, but I’m not seeing any digital signage on the device end. Has anyone successfully done this before?

josiah

Discussion

2 years ago

Prevent user from setting parental controls on Apple TV

Hi, is there a way to prevent users from setting parental control passcodes on an Apple TV? People keep setting passcodes, and it's frustrating to wipe the devices every time just to reset them.

Apple TV (36) Configurations (47)

2 years ago

bram

Discussion

2 years ago

Can't deploy store app to apple tv

Hey there, I've been using hexnode to manage a couple of Apple Tvs. I can add store apps to the inventory, but I can't deploy them to the devices. I've tried both the install application action and the required apps…

Apple TV (36) Kiosk (432)

2 years ago

amelia

Discussion

2 years ago

Can I set up a Start-up application on Apple TV?

Hey all! We have a few Apple TVs set up on our production line to display instructions for the line workers. Our enterprise application plays these instructions line by line, repeating for a set period of time. Now, we have…

Apple TV (36)

2 years ago

aaron

Discussion

3 years ago

Issues with adding Apple TV to ABM or supervising via Apple Configurator

Hi there, I'm having trouble enrolling my Apple TV, which is a Wi-Fi model and doesn't have a USB C or Ethernet port, into Apple Business Manager or making it supervised through Apple Configurator. Is this a limitation of the…

ABM (93) ADE (80) Apple TV (36)

3 years ago

joe-marr

Discussion

3 years ago

Deploying Apps on Apple TV

Hello, I'm getting the impression that it's not supported, but is it possible to deploy apps from the app store?

App Management (759) Apple TV (36)

3 years ago

helpdesk

Discussion

3 years ago

Apple TV - Kiosk Mode - delayed app after restart

Kiosk mode would work perfectly for our manufacturing plant if after reboot, the app would delay from opening for a specified amount of time. The problem we are facing is the app opens before networking (wifi) is established and the…

Apple TV (36)

3 years ago

Apple TV

Apple TV VPP app install stuck with certificate or compatibility errors

Devices stuck on “Scanning in progress” / policies pending for days

Apple TV stuck as Default User Device and won’t disenroll

Apple TV Devices Showing Blank Screen and Stuck in Kiosk Mode

Clear app data on Apple TV

Trouble deploying Ditto receiver on Apple TV

Prevent user from setting parental controls on Apple TV

Can't deploy store app to apple tv

Can I set up a Start-up application on Apple TV?

Issues with adding Apple TV to ABM or supervising via Apple Configurator

Deploying Apps on Apple TV

Apple TV - Kiosk Mode - delayed app after restart

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