iOS Archives - Unified Endpoint Management Community

Discussion

2 days ago

Renew APNs certificate without interrupting iPad kiosk mode

I received a warning that our Apple Push Notification service certificate is expiring soon. We have several iPads already enrolled in Hexnode and locked down in kiosk mode at remote locations. What happens to those devices if the APNs certificate…

ruthg_

Discussion

4 days ago

APNs certificate expired and original Apple ID is unavailable

Our APNs certificate in Hexnode has expired, but no one in our organization knows the Apple ID credentials used to create it. I tried resetting the password for the email we thought was used, but Apple says that email is…

iOS (649) macOS (688)

4 days ago

lila_ace

Discussion

5 days ago

iPhone multi-app kiosk not activating in Hexnode after enrollment

I’m setting up multi-app kiosk mode on a few iPhones. The APNs certificate is valid and the kiosk policy shows as successfully associated in the action history, but the devices still behave like normal iPhones. In the device details, I…

ed_evans

Discussion

2 weeks ago

iPad offline for months: Scan Device and Clear Passcode stuck pending

I have a supervised iPad managed in Hexnode that has been sitting unused for a few months. It is locked, and I cannot get into it. Clear Passcode does not seem to do anything, and Scan Device stays stuck as…

iOS (649) Remote Actions (250)

2 weeks ago

jaxon_r

Discussion

2 weeks ago

Does non-compliant iOS status affect kiosk mode or Microsoft 365 access?

We’re planning our Hexnode and Microsoft Entra ID setup and I’m trying to understand what actually happens when a corporate-enrolled iOS device becomes non-compliant. One example: some iPads are locked in kiosk mode and used as timeclock devices. If one…

ed_evans

Discussion

2 weeks ago

iPad policy assigned but not applying on one device

I have two iPads configured the same way in Hexnode. The policy appears under the Policies sub-tab for both devices, and both devices are listed inside the policy as associated targets. However, the settings from the policy are applying only…

iOS (649) Remote Actions (250)

2 weeks ago

cameron

Discussion

2 weeks ago

What happens when iOS devices are disenrolled from Hexnode?

We’re moving some managed iPhones out of our Hexnode portal and need to understand the impact before removing them. If we disenroll an iPhone from Hexnode, what happens on the device itself? Will the end user see anything? Also, some…

grace_t

Discussion

2 weeks ago

Back up WhatsApp chats and iMessages on iPhone without iCloud

We manage a set of iPhones and want to back up WhatsApp chats and iMessages without using iCloud. Is there any way to do this through Hexnode, or another non-iCloud method that works for managed iPhones? Ideally, we want to…

App Management (772) iOS (649)

2 weeks ago

ryker

Discussion

3 weeks ago

iPad VPP app install asks for iTunes sign-in after ABM enrollment

One of our fully managed iPads enrolled through Apple Business Manager is not installing apps pushed from Hexnode. The apps are added through VPP/Apps and Books, but the device still asks the user to sign in with iTunes when the…

felixfrost

Discussion

3 weeks ago

iOS VPP app blocks in-app subscription purchase

An iPhone user is trying to buy a paid subscription inside an app that was deployed through Hexnode using Apple Business Manager app licenses. The purchase keeps failing with an in-app purchase restriction message. I already removed the iOS restriction…

stonecampbellpunk

Ideation

3 months ago

Asset Tracking via Apple AirTags

AirTags are great fo tracking items that belong to me personally, but I don't want company assets tied to me or any other individual user. There are two SaaS products already on the market that allow for using Apple AirTags…

ncosdsons

Ideation

7 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (649)

7 months ago

cforster

Ideation

3 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are…

Android (868) iOS (649)

3 years ago

ermjbrown

Ideation

3 years ago

IOS Auto App Updates

We would like the feature to allow IOS apps to auto update. The current methods do not work reliably or scale well. We have tried relying on the devices to have the apps auto update and it does not work.…

ermjbrown

Ideation

3 years ago

IOS Auto App Updates

We need an auto update feature for non mandatory applications or a way for users to update applications from the app catalog? This is a major pain point from our previous mdm. We can not feasibly make all the different…

App Management (772) iOS (649)

3 years ago

cam-d

Ideation

3 years ago

End User App Updates

At my company we have IOS devices. These IOS devices are amanged by us and each user is assigned a managed apple ID that cannot make purchases on the app store. Therefore, we rely on apple buisness manager and Hexnode…

ABM (93) iOS (649) iPadOS (153) VPP Apps (88)

3 years ago

ooida

Ideation

4 years ago

Manual Entry in iOS

Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.

iOS (649) iPadOS (153) Kiosk (449)

4 years ago

shaeme

Ideation

4 years ago

WiFi policies update

Currently, we have a centralized WiFi policy where all the WiFi data of our clients are (there are roughly 50 SSIDs in the policy). With the current view, you can only see a maximum of five SSIDs and do not…

Android (868) iOS (649)

4 years ago

daniel-woods

Ideation

5 years ago

Solved

Advanced Passcode Options Solved

Setting up the passcode options good for security however, is it possible to have advanced features implemented which allow for the device security to be further heightened such as: Passcodes cannot be 111111, 123456, 654321 and any other simple and…

dclavet13

Ideation

7 years ago

iOS / Android Management App for Administrators

Hello, I did not look this up before to see if its in the pipeline or not, but it would be nice to have a mobile app for iOS or Android for on-the-go administration, in a pinch. I've been able…

Android (868) iOS (649)

7 years ago

iOS

Renew APNs certificate without interrupting iPad kiosk mode

APNs certificate expired and original Apple ID is unavailable

iPhone multi-app kiosk not activating in Hexnode after enrollment

iPad offline for months: Scan Device and Clear Passcode stuck pending

Does non-compliant iOS status affect kiosk mode or Microsoft 365 access?

iPad policy assigned but not applying on one device

What happens when iOS devices are disenrolled from Hexnode?

Back up WhatsApp chats and iMessages on iPhone without iCloud

iPad VPP app install asks for iTunes sign-in after ABM enrollment

iOS VPP app blocks in-app subscription purchase

Asset Tracking via Apple AirTags

iOS Business Container - System Apps

Feature Request - Reset Users Data Allowance

IOS Auto App Updates

IOS Auto App Updates

End User App Updates

Manual Entry in iOS

WiFi policies update

Advanced Passcode Options Solved

iOS / Android Management App for Administrators

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