iOS Archives - Unified Endpoint Management Community

Discussion

9 hours ago

Unable to wipe DEP enrolled Iphone

Hello, Recently, I've been unable to wipe iPhones (DEP enrolled). The Wipe action remains in the "pending" state.This was working until recently, and I haven't changed anything in the configuration that could cause this problem. Do you have any idea about this problem ? Thank's for your help, JC.

iOS (281)

9 hours ago

schyler-scott

Discussion

6 days ago

Can you use VPP and regular store apps together?

Hello everyone, I’m looking for some clarity regarding app deployment for iOS and iPadOS devices in our organization. We are planning to deploy a mix of free and paid apps to our devices, and I’m trying to understand the best approach. Like I mentioned in the title, can we use VPP and regular store apps…

mortimer

Discussion

1 week ago

Unexpected device behavior: Ghost touch or Screen hack?

Hey folks, Been hearing about a bunch of ghost touch cases on devices of late. What exactly is it, also how is it different from a screen hack?

edenpierce

Discussion

4 weeks ago

Introducing Enrollment Profiles for ADE

DEP has evolved—say hello to ADE (Automated Device Enrollment)! Along with this change, we’ve completely reimagined profile creation. With Enrollment Profiles, configuring device settings during ADE is now more streamlined and flexible than ever. General Settings: Configure essential details such as Display Name, Support Contact Information, and Device Settings. Manage authentication options, select the Activation…

ryker

Discussion

4 weeks ago

Stopwatch notification missing after dismissing it

I’m using an iPhone 16 Pro Max on iOS 18.4. After pausing the stopwatch and swiping away the notification from the lock screen, it never came back. Not showing up in the Lock screen, dynamic island, or notification center - even after restarting the phone. Only way to control it now is from the clock…

iOS (281)

4 weeks ago

sybylla

Discussion

1 month ago

Wipe device without erasing eSIM

Hi, We manage a fleet of iPhones for our remote employees to keep them connected on the go. Lately, some users have reported device performance issues that might require a full device reset to resolve. The problem is, a factory reset typically wipes everything—including the eSIM, that will cause service disruptions and delays in getting…

iOS (281)

1 month ago

george

Discussion

1 month ago

Declarative Device Management - now via Hexnode

Hexnode is transforming the game for Apple devices with Declarative Device Management! This renowned Apple protocol introduces a proactive approach to device management, allowing devices to make logical decisions based on pre-set declarations and notify the MDM server when significant changes occur autonomously. This transition takes device management to the next level. Sounds interesting? For…

luuk

Discussion

2 months ago

Converting application as a Managed App for User Enrolled

Hi everyone, I have many iOS devices with apps installed manually from App Store. Now I want to convert those unmanaged apps to managed apps without having to uninstall and reinstall them again. Is there any way in Hexnode to achieve this?

harold

Discussion

2 months ago

Disable screen capture of emails

Hey, we use outlook as our official email app for our organization, and we were wondering if there’s a way to disable screen capture on iPhones. We don’t want our employees to take screenshots of any sensitive information from emails.

tomas

Discussion

2 months ago

How to put iPad in Single App Mode a Safari and limit it to only open a specific page?

Hey everyone, I’m looking for a bit of help setting up an iPad for a specific task at work. We want to have visitors in our organization to fill out a Google Form on the iPad, but we don’t want them browsing around or using any other apps. Is there a way to lock down…

iOS (281) iPadOS (64)

2 months ago

cforster

Ideation

1 year ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock…

Android (331) iOS (281)

1 year ago

ermjbrown

Ideation

1 year ago

IOS Auto App Updates

We would like the feature to allow IOS apps to auto update. The current methods do not work reliably or scale well. We have tried relying on the devices to have the apps auto update and it does not work. Making an app mandatory does work but it is not feasible to scale. We would…

ermjbrown

Ideation

1 year ago

IOS Auto App Updates

We need an auto update feature for non mandatory applications or a way for users to update applications from the app catalog? This is a major pain point from our previous mdm. We can not feasibly make all the different apps mandatory for all the different users needs. We would end up with hundreds of…

cam-d

Ideation

2 years ago

End User App Updates

At my company we have IOS devices. These IOS devices are amanged by us and each user is assigned a managed apple ID that cannot make purchases on the app store. Therefore, we rely on apple buisness manager and Hexnode to work together to divy out licenses for applications to each user. This function works…

ooida

Ideation

2 years ago

Manual Entry in iOS

Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.

shaeme

Ideation

2 years ago

WiFi policies update

Currently, we have a centralized WiFi policy where all the WiFi data of our clients are (there are roughly 50 SSIDs in the policy). With the current view, you can only see a maximum of five SSIDs and do not have a search function. Is it possible to make a feature request for the following…

Android (331) iOS (281)

2 years ago

daniel-woods

Ideation

3 years ago

Solved

Advanced Passcode Options Solved

Setting up the passcode options good for security however, is it possible to have advanced features implemented which allow for the device security to be further heightened such as: Passcodes cannot be 111111, 123456, 654321 and any other simple and guessable passcodes. Change the timing on when the user is prompted to add or change…

dclavet13

Ideation

5 years ago

iOS / Android Management App for Administrators

Hello, I did not look this up before to see if its in the pipeline or not, but it would be nice to have a mobile app for iOS or Android for on-the-go administration, in a pinch. I've been able to access from the web browser on my phone, but its not as seamless of…

Android (331) iOS (281)

5 years ago

iOS

Unable to wipe DEP enrolled Iphone

Can you use VPP and regular store apps together?

Unexpected device behavior: Ghost touch or Screen hack?

Introducing Enrollment Profiles for ADE

Stopwatch notification missing after dismissing it

Wipe device without erasing eSIM

Declarative Device Management - now via Hexnode

Converting application as a Managed App for User Enrolled

Disable screen capture of emails

How to put iPad in Single App Mode a Safari and limit it to only open a specific page?

Feature Request - Reset Users Data Allowance

IOS Auto App Updates

IOS Auto App Updates

End User App Updates

Manual Entry in iOS

WiFi policies update

Advanced Passcode Options Solved

iOS / Android Management App for Administrators

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Advanced Passcode Options Solved

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