iOS Archives - Unified Endpoint Management Community

Discussion

1 day ago

Expired APNs certificate: re-enrolling Apple devices after creating a new APNs certificate

Our APNs certificate expired a few months ago, and Apple said they can’t transfer it to another Apple ID because it has been expired for too long. I’m planning to generate a new APNs certificate in Hexnode using the preferred…

1 day ago

merlynn

Discussion

3 days ago

Will disenrolling devices from Hexnode require a factory reset?

We’re planning to stop using Hexnode and want to remove our devices from management first. If we disenroll devices from the Hexnode portal, will that wipe the devices or force a factory reset? We have a mix of iOS and…

sophia_miller

Discussion

3 days ago

Remove a directly assigned Hexnode policy from multiple devices

I want to remove one Hexnode policy from multiple users/devices. What is the correct way to remove it from selected devices, or from all devices if needed?

Android (784) iOS (594)

3 days ago

noor_k

Discussion

3 days ago

iPhone DEP enrollment fails with “Only configuration profiles can be installed”

I’m trying to set up an iPhone that was previously assigned to another user. The device is in Apple Business Manager and has been wiped for a new user, but during setup it stops at Remote Management with this error:…

iOS (594)

3 days ago

akemi

Discussion

4 days ago

Policy removed from user still appears under Device Policies in Hexnode

A couple of policies were assigned to a user in Hexnode, and they applied to all associated devices as expected. The next day, the policies were removed from the user, but they still appeared under the Policies sub-tab on some…

Android (784) iOS (594)

4 days ago

sebastin

Discussion

5 days ago

Reduce Hexnode location tracking data usage with Time-Based Policies

We have some enrolled mobile devices that are used almost only for Hexnode UEM with location tracking enabled. There are no app updates or other major activity on these devices, but the Hexnode app seems to consume close to 1…

Android (784) Automation (90) iOS (594)

5 days ago

sammyy

Discussion

5 days ago

iOS VPP app update delay after new App Store release

We released a new version of an iOS store app last night. Hexnode shows the latest version under Apps > Local Apps, but almost all managed devices still report the older app version. The app is assigned as a Required…

astrid

Discussion

7 days ago

iPad enrolled in Hexnode but not fully managed after APNs certificate expired

An enrolled iPad is showing up in Hexnode, but it does not look fully managed in the Hexnode app. Some management options are missing or unavailable, including actions like scanning the device and clearing the passcode. The enrollment appears to…

iOS (594) Remote Actions (190)

7 days ago

_ashur

Discussion

1 week ago

iPad Lock Screen Message showing %devicename% instead of device name

I’m setting up a Lock Screen Message policy for supervised iPads and want the message to show who the iPad belongs to. The devices are named after users, so I tried using a placeholder like: But on the iPad lock…

iOS (594)

1 week ago

arthur

Discussion

1 week ago

Microsoft Outlook grayed out on iOS devices managed with Hexnode

Microsoft Outlook keeps appearing grayed out on multiple supervised iOS devices managed through Hexnode. These devices do not have App Store access, and Outlook is installed automatically through a policy as a required app. Users can tap the grayed-out Outlook…

App Management (675) iOS (594)

1 week ago

stonecampbellpunk

Ideation

1 month ago

Asset Tracking via Apple AirTags

AirTags are great fo tracking items that belong to me personally, but I don't want company assets tied to me or any other individual user. There are two SaaS products already on the market that allow for using Apple AirTags…

ncosdsons

Ideation

5 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (594)

5 months ago

cforster

Ideation

3 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are…

Android (784) iOS (594)

3 years ago

ermjbrown

Ideation

3 years ago

IOS Auto App Updates

We would like the feature to allow IOS apps to auto update. The current methods do not work reliably or scale well. We have tried relying on the devices to have the apps auto update and it does not work.…

ermjbrown

Ideation

3 years ago

IOS Auto App Updates

We need an auto update feature for non mandatory applications or a way for users to update applications from the app catalog? This is a major pain point from our previous mdm. We can not feasibly make all the different…

App Management (675) iOS (594)

3 years ago

cam-d

Ideation

3 years ago

End User App Updates

At my company we have IOS devices. These IOS devices are amanged by us and each user is assigned a managed apple ID that cannot make purchases on the app store. Therefore, we rely on apple buisness manager and Hexnode…

ABM (88) iOS (594) iPadOS (146) VPP Apps (66)

3 years ago

ooida

Ideation

3 years ago

Manual Entry in iOS

Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.

iOS (594) iPadOS (146) Kiosk (383)

3 years ago

shaeme

Ideation

4 years ago

WiFi policies update

Currently, we have a centralized WiFi policy where all the WiFi data of our clients are (there are roughly 50 SSIDs in the policy). With the current view, you can only see a maximum of five SSIDs and do not…

Android (784) iOS (594)

4 years ago

daniel-woods

Ideation

4 years ago

Solved

Advanced Passcode Options Solved

Setting up the passcode options good for security however, is it possible to have advanced features implemented which allow for the device security to be further heightened such as: Passcodes cannot be 111111, 123456, 654321 and any other simple and…

dclavet13

Ideation

6 years ago

iOS / Android Management App for Administrators

Hello, I did not look this up before to see if its in the pipeline or not, but it would be nice to have a mobile app for iOS or Android for on-the-go administration, in a pinch. I've been able…

Android (784) iOS (594)

6 years ago

iOS

Expired APNs certificate: re-enrolling Apple devices after creating a new APNs certificate

Will disenrolling devices from Hexnode require a factory reset?

Remove a directly assigned Hexnode policy from multiple devices

iPhone DEP enrollment fails with “Only configuration profiles can be installed”

Policy removed from user still appears under Device Policies in Hexnode

Reduce Hexnode location tracking data usage with Time-Based Policies

iOS VPP app update delay after new App Store release

iPad enrolled in Hexnode but not fully managed after APNs certificate expired

iPad Lock Screen Message showing %devicename% instead of device name

Microsoft Outlook grayed out on iOS devices managed with Hexnode

Asset Tracking via Apple AirTags

iOS Business Container - System Apps

Feature Request - Reset Users Data Allowance

IOS Auto App Updates

IOS Auto App Updates

End User App Updates

Manual Entry in iOS

WiFi policies update

Advanced Passcode Options Solved

iOS / Android Management App for Administrators

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