iOS

All posts with the iOS tag

Discussion
2 days ago Feb 12, 2026

How can I ensure VPP apps install silently?

 Hey everyone, we are setting up some enterprise VPP apps to be deployed under the “Required Apps” policy. The devices were added via Apple Configurator and are all in Supervised mode. Before I push this out to the whole fleet, can anyone confirm if these will install silently without any user prompts? I'm trying to avoid having my users deal with any pop-ups.

Discussion
2 days ago Feb 12, 2026

iOS Device Disconnected from Hexnode

Hey everyone, I’m running into a sync issue. Our iOS devices have been disconnected from Hexnode since Feb 3rd. I’ve already tried rebooting the devices and switching the network to a mobile hotspot, but it still won't connect. I also tried a manual scan from the portal, but it failed. Has anyone seen this before?iOS Device Disconnected from Hexnode 

Discussion
1 week ago Feb 05, 2026

Unable to Uninstall Applications on ADE-Enrolled iPads

Hy everyone, We’re facing an issue with uninstalling apps from our iPads that are enrolled via Apple ADE. The Remove Apps option is enabled under Advanced Restrictions in Hexnode. When we try to remove an app, the option to remove apps is visible, but the Delete App option never appears. We only have a single policy applied to these devices.…

Discussion
2 weeks ago Feb 03, 2026

Expired ADE account

Hi team, I’m facing an issue with one of my Apple devices. The device seems to be syncing, and I can see that the device’s last check-in was about 7minutes ago, but when I try to assign a device or push a configuration, it keeps failing and says that the configuration couldn’t be downloaded.  I’m not sure what’s going wrong here. Could you please help? 

Discussion
2 weeks ago Feb 02, 2026

How does the console handle mass actions so fast?

I need a sanity check here. We just migrated our last batch of 5,000 iPads over from our old on-prem system. With the old system, anytime we pushed a policy update to more than 500 devices at once, the console would basically freeze for 10 minutes while it processed the "write" commands. Yesterday, I pushed…

Discussion
2 weeks ago Jan 28, 2026

Can I retain eSIM configurations

Hey all, so, my organization just bought a new iPhone to replace one that had severe battery issues. We use eSIMs in our phones and the cell provider has already shifted the eSIM to the new device. If I have to enroll this new iPhone in the Hexnode portal, it should be factory reset, right? If I do that, will these eSIM configurations be gone?

Ideation
2 years ago Dec 08, 2023

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock…

Ideation
2 years ago Dec 04, 2023

IOS Auto App Updates

We would like the feature to allow IOS apps to auto update. The current methods do not work reliably or scale well. We have tried relying on the devices to have the apps auto update and it does not work. Making an app mandatory does work but it is not feasible to scale. We would…

Ideation
2 years ago Nov 14, 2023

IOS Auto App Updates

We need an auto update feature for non mandatory applications or a way for users to update applications from the app catalog? This is a major pain point from our previous mdm. We can not feasibly make all the different apps mandatory for all the different users needs. We would end up with hundreds of…

Ideation
2 years ago Oct 04, 2023

End User App Updates

At my company we have IOS devices. These IOS devices are amanged by us and each user is assigned a managed apple ID that cannot make purchases on the app store. Therefore, we rely on apple buisness manager and Hexnode to work together to divy out licenses for applications to each user. This function works…

Ideation
3 years ago Nov 16, 2022

WiFi policies update

Currently, we have a centralized WiFi policy where all the WiFi data of our clients are (there are roughly 50 SSIDs in the policy). With the current view, you can only see a maximum of five SSIDs and do not have a search function. Is it possible to make a feature request for the following…

Ideation
4 years ago Apr 27, 2022
Solved

Advanced Passcode Options Solved

Setting up the passcode options good for security however, is it possible to have advanced features implemented which allow for the device security to be further heightened such as: Passcodes cannot be 111111, 123456, 654321 and any other simple and guessable passcodes. Change the timing on when the user is prompted to add or change…