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laura123

Discussion

18 hours ago

Password resets and 2FA are getting out of hand

Hey team, Hexnode. I’ve been using your service for over 5 years now and really appreciate the platform, but I wanted to share some feedback regarding the login requirements. The mandatory password resets combined with the email 2FA are becoming a bit of a hurdle. Lately, if I need to log in to fix something quickly, I sometimes lose 10…

18 hours ago

carter

Discussion

22 hours ago

Error when uploading JSON configuration

Hey people, I'm running into a weird issue in the Hexnode portal. I'm trying to upload a JSON configuration file into one of my existing policies, but every time I try to save or upload it, I get a JavaScript error that pops up on the screen. The exact error is: TypeError: Cannot read properties of undefined (reading 'id') The frustrating part is…

22 hours ago

leo_scott

Discussion

1 day ago

"Account not authorized" error during device enrollment

Hi everyone, I’m running into a wall here. I'm trying to add a new device to our Hexnode portal, but right in the middle of the enrollment process, it keeps throwing an "account not authorized" error. I haven't changed any of our admin credentials or Apple Business Manager settings recently. Has anyone else encountered this? Any idea what triggers it?

Enrollment (122)

1 day ago

finn

Discussion

1 day ago

What to do when the Kiosk Exit passcode popup won't appear?

Hey team, I’m kinda stuck. I have a tablet in Kiosk lockdown that I need to exit to change the WiFi password. I checked the policy and "Manual Kiosk Exit" is definitely enabled, but the tap sequence isn’t bringing up the passcode popup. I also tried the Reboot and tap to exit method as well! But no change! You guys have any ideas?

1 day ago

famk_e

Discussion

2 days ago

Samsung apps missing after Knox enrollment

Hey folks, I’ve been enrolling Samsung devices with Knox and noticed the Calculator app doesn’t always show up after setup. Sometimes it’s there, sometimes it’s gone. Anyone else seen this?

timo-liam

Discussion

2 days ago

Devices being flagged as non-compliant (even with required apps)

Hey guys, could use some help here. A bunch of our iPads are getting flagged as non-compliant in the portal. The weird thing is, they definitely have the 3 required apps installed, so application compliance shouldn't be the issue. I was looking through our compliance config and I'm wondering if it's the passcode requirement tripping it up. Should I just remove the password rule from the list? Anyone run…

benjay

Discussion

2 days ago

Location updates only during active use

Hi everyone, I’ve set the location update interval to 15 minutes for my Android devices. But I’m noticing that Hexnode only reports location when the device is actively being used. Anyone knows why?

Location (33)

2 days ago

penelope

Discussion

2 days ago

How can I bypass Google's phone verification lock when setting up an account for Android Enterprise/MDM binding?

Hi guys!! I’m trying to sign up for a new Google account specifically to manage our MDM software, but I’m completely stuck at the phone verification screen.It keeps rejecting my number or saying it can't be used for verification. Since I can't get past this, I can't finish the Android Enterprise binding, and I’m essentially locked out of setting up Hexnode. Has anyone else dealt with this?

2 days ago

stevenhere

Discussion

2 days ago

Switching policy based on location?

Hey, everyone. I'm trying to figure out how to dynamically switch policies on our Android Enterprise kiosk tablets based on their location. Basically, I want a rule that says: "If the device is inside this specific fence, apply Policy A. If it leaves the fence, switch to Policy B."

luuk

Discussion

2 days ago

What security and usability features should I enable in a kiosk browser to prevent users from exiting the app?

Hey everyone, we’re deploying 50 tablets for a public exhibit and I’m struggling to keep people inside the browser. I need to lock it down so they can't browse random sites or use the home/back buttons to get into the tablet settings. What are the specific settings and paths in the Hexnode portal to make this 'bulletproof'?

2 days ago

vance_j

Discussion

3 days ago

Is there a way to change a web app URL without conflict?

Hi, I tried changing the URL of a web app, but Hexnode says the URL is already being used by another app. The thing is, I just created this URL today and it’s randomized, so I don’t get how that’s possible.

Best Practices (64)

3 days ago

clauss

Discussion

3 days ago

Remote wipe not working on Mac at login screen

Hi all, I tried executing a remote wipe action to a Mac, but it didn’t go through. The device was stuck at the login screen and I couldn’t get past it. I had to reset it manually. Just wondering if Hexnode can handle this remotely when the Mac isn’t with me.

Remote Actions (50)

3 days ago

ncosdsons

Ideation

2 weeks ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be used quite heavily.

iOS (380)

2 weeks ago

bika96

Ideation

2 months ago

Hexnode Store Apps via Policy or in App Catalog

The Hexnode Store has a lot of great Apps like Libre Office for MacOS. I would to be able to install Hexnode Store Apps automatically via Policy. Also I would like to be able to add Hexnode Store Apps to the App Catalog so Users can Install these Apps on their own using Hexnode on…

App Management (391) macOS (497)

2 months ago

qj_sam

Ideation

5 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to upload .apk files directly to your API for distribution. Due to this restriction, it…

adamsurak

Ideation

6 months ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (43)

6 months ago

my_lizard

Ideation

7 months ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that you have a place for this information in your API "Search Apps" results, but for…

API (37) App Management (391)

7 months ago

aglaza

Ideation

7 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would allow you to update the software. I spoke with support today and their recommendation was…

App Management (391)

7 months ago

poovarason

Ideation

9 months ago

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

To enforce a strong password policy only for standard local user accounts, while excluding administrator accounts from the same policy enforcement.

macOS (497) Windows (358)

9 months ago

adam-gerstein

Ideation

11 months ago

Export list of applications that includes devices

If I have an update to a piece of software, I want to be able to determine which devices have the software and which version each device has so that I can get an idea of how many need to be updated as well as determine which computers to "pilot" the new software on. Right…

App Management (391) Deployment (25)

11 months ago

bryang

Ideation

11 months ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a ton of 2FA emails.

11 months ago

miquelclar_sjd

Ideation

11 months ago

Request : user admin only read permission

now it's only possible general users , a reading permission user will be useful.

App Management (391)

11 months ago

geraldv

Ideation

1 year ago

Ability to choose color of device details on wallpapers

There is currently no option to change the font color for device details. Would it be possible to please allow for that to be something that we can change? The default red is too bright.

Customization (16)

1 year ago

marcusbager

Ideation

1 year ago

Make Webhooks for Android

Would be cool to be able to make custom automations based on actions in hexnode...Fx: When phone is enrolled, send webhook When phone is going out of kiosk - Send webhook

Android Enterprise (149)

1 year ago

Explore Hexnode UEM

Password resets and 2FA are getting out of hand

Error when uploading JSON configuration

"Account not authorized" error during device enrollment

What to do when the Kiosk Exit passcode popup won't appear?

Samsung apps missing after Knox enrollment

Devices being flagged as non-compliant (even with required apps)

Location updates only during active use

How can I bypass Google's phone verification lock when setting up an account for Android Enterprise/MDM binding?

Switching policy based on location?

What security and usability features should I enable in a kiosk browser to prevent users from exiting the app?

Is there a way to change a web app URL without conflict?

Remote wipe not working on Mac at login screen

iOS Business Container - System Apps

Hexnode Store Apps via Policy or in App Catalog

Add ability to update or create apps with manifest paths

View policy version history

Fill out Android Content Rating and Categories

Update option in HexNode UEM App Catalog software

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

Export list of applications that includes devices

Turn off 2FA for actions that require password when we are already logged in

Request : user admin only read permission

Ability to choose color of device details on wallpapers

Make Webhooks for Android

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