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skyler

Discussion

2 days ago

iOS VPP app won’t update in Single App Kiosk mode

We have an iOS app used for employee clock-in/out that is deployed through Apple Business Manager/VPP and locked with Hexnode Single App Kiosk mode. The app needs an update, but the update does not complete while the device is locked…

2 days ago

wilma

Discussion

2 days ago

Cannot manually install carrier APN profile on MDM-enrolled iPad

An enrolled iPad needed a carrier APN profile to activate cellular service. The provider gives us a file that we normally download and install manually on the iPad. With the Hexnode policy applied, iOS first showed that profile installation was…

2 days ago

bram

Discussion

2 days ago

Technician gets “Oops!” on every Hexnode dashboard page after role setup

I created a new technician in Hexnode and assigned a custom role that was cloned from an Admin-type role. The technician completed the password setup, but when they log in, every dashboard page shows an “Oops!” error. I checked the…

2 days ago

luke

Discussion

2 days ago

Android Profile Owner: Should Hexnode For Work permissions be set to Allow?

I’m managing Android Enterprise devices in Profile Owner mode and reviewing the Android > App Permissions section in a policy. For the Hexnode For Work app, should required permissions be explicitly set to Allow, or is Default enough? I’m mainly…

2 days ago

wyatt_simmons

Discussion

2 days ago

Google Workspace sync shows “Invalid input” after uploading new service account JSON

Our Google Workspace directory sync in Hexnode stopped working after running fine for a long time. I created a new service account under the same Google Cloud project, generated a new JSON key, and uploaded it in the Google Workspace…

2 days ago

benwhite

Discussion

3 days ago

Can Hexnode portal admins sign in with Keycloak SAML SSO?

I’m trying to set up SSO for Hexnode portal users, mainly technicians and admins. Our identity provider is Keycloak, and I was looking for a generic SAML SSO option in the admin panel. I only see options for Google, Microsoft,…

Technicians & Roles (55)

3 days ago

wilma

Discussion

3 days ago

Offline Android devices stuck on Hexnode enrollment wizard due to license limit

We have several Android devices at a remote site stuck on the Hexnode enrollment wizard during boot. Enrollment through the URL is not completing because our device license limit has been reached. Some older devices in the portal are offline…

3 days ago

vance_j

Discussion

3 days ago

iOS profile enrollment shows active but missing device name and model

An iPhone was enrolled using profile-driven enrollment from the browser enrollment URL. The device showed as Active in the Hexnode portal, but the device name and model were blank, and it did not seem manageable yet. The enrollment profile appeared…

iOS (621)

3 days ago

noor_k

Discussion

4 days ago

Stop automatic updates for one App Store app on managed iPads

Is there a way to stop just one App Store app from automatically updating on managed iPads? We have a specific app that has caused issues after the last few updates, so we want to keep it installed but prevent…

zayn_nj

Discussion

4 days ago

macOS LAPS: Managing existing admin accounts and retaining policy-created accounts

We’ve been testing macOS LAPS in Hexnode. Basic LAPS works for creating and managing a local administrator account through policy, but our actual requirement is to rotate the password for an existing local admin account, for example <admin_account>. The documentation…

im_jaymes

Discussion

4 days ago

iPad not auto-renaming during ADE enrollment after profile sync

I’m setting up iPads with Apple Business Manager/ADE in Hexnode and want the device name to be applied automatically during enrollment using a prefix and an appended number, like <prefix>-IPAD101, <prefix>-IPAD102, etc. The ADE enrollment profile has the device naming…

Automation (101) iOS (621)

4 days ago

skyler

Discussion

4 days ago

Android device disenrollment delayed due to queued MDM commands

I tried to disenroll a few Android devices from Hexnode. One device disenrolled without any issue, but two others did not respond even after sending the disenroll action several times. Both devices had checked in recently, around 10 minutes before…

4 days ago

edward

Ideation

1 week ago

Enable folders for policies, automations and content (scripts)

We are quickly losing overview of all the content we have in Hexnode, be it policies, automations (main one), scripts (also a big one) and device groups. Something like a folder system would be great to help organise all these…

Customization (17)

1 week ago

cameron

Ideation

1 month ago

Windows custom script shows Success but file is not created

I’m testing custom scripts on a Windows device and I’m confused by the status shown in Hexnode. A program installation policy showed Success, but the program did not install. I also tried a file creation policy to create a text…

1 month ago

stonecampbellpunk

Ideation

2 months ago

Asset Tracking via Apple AirTags

AirTags are great fo tracking items that belong to me personally, but I don't want company assets tied to me or any other individual user. There are two SaaS products already on the market that allow for using Apple AirTags…

subbuy

Ideation

2 months ago

Logs for manually installed apps

Current in the 'Action History' we can see when an enterprise app is auto installed or updated. But user installs an app from app catalog, there is no logs for this. Please create a log for this also

Android (822)

2 months ago

hambone

Ideation

2 months ago

Feature requests: API to upload/push app binaries. | Darkmode | Status of OIDC native support.

Hexnode has no API to upload/push app binaries. Nor a Darkmode option for browser GUI. And Finally Im wondering what if any status updates there are for OIDC native support. Thanks! Hambone

Android (822)

2 months ago

verbnigge

Ideation

5 months ago

Problem connecting to play.google.com when adding Google Account on Android

Hi everyone. We are in the middle of provisioning a batch of rugged Android tablets for our logistics team, and we have hit a wall. Whenever we try to add a user’s Google account to the device, we get a…

Android (822) Network (57)

5 months ago

ncosdsons

Ideation

6 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (621)

6 months ago

bika96

Ideation

8 months ago

Hexnode Store Apps via Policy or in App Catalog

The Hexnode Store has a lot of great Apps like Libre Office for MacOS. I would to be able to install Hexnode Store Apps automatically via Policy. Also I would like to be able to add Hexnode Store Apps to…

App Management (721) macOS (669)

8 months ago

qj_sam

Ideation

10 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to…

adamsurak

Ideation

11 months ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (46)

11 months ago

my_lizard

Ideation

1 year ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that…

API (50) App Management (721)

1 year ago

aglaza

Ideation

1 year ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would…

App Management (721)

1 year ago

Explore Hexnode UEM

iOS VPP app won’t update in Single App Kiosk mode

Cannot manually install carrier APN profile on MDM-enrolled iPad

Technician gets “Oops!” on every Hexnode dashboard page after role setup

Android Profile Owner: Should Hexnode For Work permissions be set to Allow?

Google Workspace sync shows “Invalid input” after uploading new service account JSON

Can Hexnode portal admins sign in with Keycloak SAML SSO?

Offline Android devices stuck on Hexnode enrollment wizard due to license limit

iOS profile enrollment shows active but missing device name and model

Stop automatic updates for one App Store app on managed iPads

macOS LAPS: Managing existing admin accounts and retaining policy-created accounts

iPad not auto-renaming during ADE enrollment after profile sync

Android device disenrollment delayed due to queued MDM commands

Enable folders for policies, automations and content (scripts)

Windows custom script shows Success but file is not created

Asset Tracking via Apple AirTags

Logs for manually installed apps

Feature requests: API to upload/push app binaries. | Darkmode | Status of OIDC native support.

Problem connecting to play.google.com when adding Google Account on Android

iOS Business Container - System Apps

Hexnode Store Apps via Policy or in App Catalog

Add ability to update or create apps with manifest paths

View policy version history

Fill out Android Content Rating and Categories

Update option in HexNode UEM App Catalog software

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