Best Practices Archives - Unified Endpoint Management Community

Discussion

4 weeks ago

Android Enterprise enrollment shows Invalid Authentication for local users in Hexnode

I’m trying to enroll an Android tablet into Hexnode using Android Enterprise QR code enrollment. On the Hexnode authentication page, the domain option only shows Local. The local users are already visible under Manage > Users, and I tried using…

yu-yan

Discussion

4 weeks ago

Windows device inactive in Hexnode and asking to re-enter credentials

One of our Windows laptops enrolled in Hexnode started showing a prompt asking the user to re-enter their email and password. It also seemed to randomly lock the user out. A script we had used earlier made the prompt disappear…

Best Practices (117)

4 weeks ago

jayceon

Discussion

1 month ago

Can Hexnode escrow BitLocker recovery keys to Microsoft Entra ID without AD DS?

We are configuring BitLocker for Windows devices through Hexnode and want the recovery keys stored somewhere besides the Hexnode portal. Does Hexnode support escrowing BitLocker recovery keys into Microsoft Entra ID? We do not use on-premises AD DS, so the…

ronnie

Discussion

1 month ago

macOS auto-lock change triggers Change password at next login prompt

I’m trying to understand how the "Change password at next login" option works in the macOS passcode profile. We had it enabled for new Macs so users would update their password after enrollment. Recently, I changed only the auto-lock timer…

Best Practices (117)

1 month ago

shirleyc

Discussion

2 months ago

Device wipe command took 15 minutes before reenrollment in Hexnode

I sent a wipe command to a managed device from Hexnode and it did not complete immediately. It stayed in progress for a while and finally finished after around 15 minutes. After that, I reenrolled the device and everything seems…

Best Practices (117) Enrollment (197)

2 months ago

clauss

Discussion

2 months ago

Prevent users from disabling Location Services on supervised iPads

We manage company-owned supervised iPads and need reliable location tracking from Hexnode. Does the Hexnode UEM app need Location Services set to Always for tracking to work? More importantly, is there a way to stop users from disabling Location Services…

thomas_m

Discussion

2 months ago

Save button disabled when setting fixed IP address on iPad

I’m trying to set a fixed IP address on an iPad that has our Wi-Fi policy applied. After entering the IP details, the Save button stays disabled/blocked, so I can’t apply the change. The Subnet mask field already appears to…

Best Practices (117)

2 months ago

ame-lie

Discussion

2 months ago

Windows BitLocker and passcode policy conflicts with Google Workspace or LDAP

I’m trying to clean up a Windows/macOS policy setup in Hexnode and ran into a few policy conflicts. On Windows, the BitLocker policy did not apply because the device already had Windows Device Encryption enabled. I also briefly pushed a…

haniel

Discussion

2 months ago

iPhone enrollment fails when Hexnode license limit is reached

An iPhone enrollment is failing with the message: “The configuration for your iPhone could not be downloaded from <organization>.” The portal shows that all available device licenses are already in use. After disenrolling one old device, the enrolled device count…

im_dany

Discussion

2 months ago

Android device still managed after Hexnode disenrollment is pending

An Android device was disenrolled from the Hexnode portal, but the device itself still appears to be under MDM management. The Disenroll Device action stayed in Pending for days, and the device was marked as disenrollment initiated in the console.…

Best Practices (117) Remote Actions (235)

2 months ago

shai

Ideation

2 years ago

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems.…

livewot

Ideation

2 years ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

2 years ago

Adding a device to multple groups

On a specific project, I have 3 groups I deal with. Corporate iPads Canada USA All devices are a member of Corporate iPads. None are duplicated between USA and Canada. 1) It would be nice if I could nest groups.…

maxanschuetz

Ideation

2 years ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (117)

2 years ago

thomasburris

Ideation

2 years ago

Windows Firewall policies

As an admin user, I'd like the ability to control Windows firewall settings by policy instead of through scripts so that we can automate and standardize our firewall settings.

james-hoang-nguyen

Ideation

2 years ago

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform…

Best Practices

Android Enterprise enrollment shows Invalid Authentication for local users in Hexnode

Windows device inactive in Hexnode and asking to re-enter credentials

Can Hexnode escrow BitLocker recovery keys to Microsoft Entra ID without AD DS?

macOS auto-lock change triggers Change password at next login prompt

Device wipe command took 15 minutes before reenrollment in Hexnode

Prevent users from disabling Location Services on supervised iPads

Save button disabled when setting fixed IP address on iPad

Windows BitLocker and passcode policy conflicts with Google Workspace or LDAP

iPhone enrollment fails when Hexnode license limit is reached

Android device still managed after Hexnode disenrollment is pending

Disk encryption option for Linux (debian/ubuntu)

Remember my selection

Adding a device to multple groups

Reinitiation button for Failed actions

Windows Firewall policies

Platform SSO for macOS on Hexnode MDM with Google Workspace

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