Best Practices Archives - Unified Endpoint Management Community

Discussion

6 days ago

How can I check license count in the Hexnode MSP portal?

I’m trying to check the total number of device licenses for our Hexnode account. The usual instruction I found was to click the profile icon and go to Billing, but I don’t see a Billing option in the portal I’m…

Best Practices (90)

6 days ago

noor_k

Discussion

1 week ago

How to change the Default user email address for tablet enrollment in Hexnode

I’m enrolling tablets and the enrollment flow is using the Default user. I need to update the email address attached to that Default user, but I’m not sure where it can be edited in the portal. Is this something that…

Best Practices (90)

1 week ago

sammyy

Discussion

2 weeks ago

Deploy contacts to iPhones in Hexnode when .vcf import is not available

I’m trying to deploy a contacts file to iPhones through Hexnode. The import contacts option looks like it only supports Android devices, and I don’t see the same .vcf import workflow for iOS. Is there a way to push contacts…

Best Practices (90) iOS (532)

2 weeks ago

amy_taylor

Discussion

2 weeks ago

Can Hexnode purchase or push eSIM profiles to Android 14 devices?

Is it possible to use Hexnode to purchase eSIM plans and push eSIM profiles to Android 14 devices? We are looking at managing cellular connectivity for a group of Android devices and wanted to know if Hexnode can handle the…

Best Practices (90)

2 weeks ago

ruthg_

Discussion

3 weeks ago

macOS location tracking says policy not enabled and only works after opening Hexnode app

I’m having trouble with location tracking on a managed Mac. Location Services is enabled on macOS, the location tracking policy is assigned, but when I try to fetch the device location from Hexnode, it fails with “Could not fetch the…

Best Practices (90) Location (38)

3 weeks ago

juan_garcia

Discussion

3 weeks ago

Dynamic group by cellular carrier not adding Android devices

I’m trying to create dynamic device groups for Android phones based on their cellular network carrier. I have a large number of devices, so checking each one manually is not practical. I created a dynamic group using the SIM Carrier…

Best Practices (90)

3 weeks ago

shirleyc

Discussion

3 weeks ago

iPadOS cellular data usage very high and Hexnode App Data Usage report is blank

One of our Hexnode-managed iPads is showing unusually high cellular data usage for the month, well over 200 GB. We had a similar case earlier where repeated failed app installations caused massive data consumption, but this time the device action…

Best Practices (90) Reports (44)

3 weeks ago

sybylla

Discussion

3 weeks ago

How can I add Google Workspace authentication to a Hexnode Access policy?

I’m trying to configure a Hexnode Access policy so users can authenticate with Google before accessing their device. We use Google Workspace Starter Edition. Is Google authentication supported for Hexnode Access, and what is the recommended way to set it…

Best Practices (90)

3 weeks ago

douglas

Discussion

1 month ago

Hexnode location map showing Arabic labels instead of English on Windows device

The location map for a Windows device is showing place names and map labels in Arabic. We need the map to display in English because the team cannot read the current labels. Is there a setting in Hexnode to change…

Best Practices (90) Location (38)

1 month ago

ace_98

Discussion

1 month ago

How can I find audit logs for a deleted user in Hexnode

Is there a way to check logs for a deleted user in Hexnode? I need to find the timestamp of the last relevant activity or deletion event for audit purposes, but I’m not sure where deleted user activity is recorded.

shai

Ideation

1 year ago

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems.…

livewot

Ideation

2 years ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

2 years ago

Adding a device to multple groups

On a specific project, I have 3 groups I deal with. Corporate iPads Canada USA All devices are a member of Corporate iPads. None are duplicated between USA and Canada. 1) It would be nice if I could nest groups.…

maxanschuetz

Ideation

2 years ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (90)

2 years ago

thomasburris

Ideation

2 years ago

Windows Firewall policies

As an admin user, I'd like the ability to control Windows firewall settings by policy instead of through scripts so that we can automate and standardize our firewall settings.

james-hoang-nguyen

Ideation

2 years ago

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform…

Best Practices

How can I check license count in the Hexnode MSP portal?

How to change the Default user email address for tablet enrollment in Hexnode

Deploy contacts to iPhones in Hexnode when .vcf import is not available

Can Hexnode purchase or push eSIM profiles to Android 14 devices?

macOS location tracking says policy not enabled and only works after opening Hexnode app

Dynamic group by cellular carrier not adding Android devices

iPadOS cellular data usage very high and Hexnode App Data Usage report is blank

How can I add Google Workspace authentication to a Hexnode Access policy?

Hexnode location map showing Arabic labels instead of English on Windows device

How can I find audit logs for a deleted user in Hexnode

Disk encryption option for Linux (debian/ubuntu)

Remember my selection

Adding a device to multple groups

Reinitiation button for Failed actions

Windows Firewall policies

Platform SSO for macOS on Hexnode MDM with Google Workspace

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