Best Practices Archives - Unified Endpoint Management Community

Discussion

3 days ago

Technicians option missing in child portal after moving to Hexnode MSP portal

I’m trying to add two users as admins in a Hexnode portal, but I don’t see the Technicians option under Admin. Google Workspace Sync is enabled, so I first thought that might be why the option is missing. This portal…

haniel

Discussion

4 days ago

Location history missing for an inactive device

One of our managed devices has been inactive for around 4 months. When I checked the Location History section in Hexnode, there was no location data visible anymore. Is there any way to find the last known location of an…

penelope

Discussion

2 weeks ago

Will Google Workspace user sync filters remove device associations in Hexnode?

I’m planning to test a Google Workspace/G Suite user sync filter in Hexnode. If the filter accidentally excludes users that are currently assigned to devices, what happens when the sync runs? Will those users lose their device associations or assigned…

Best Practices (79)

2 weeks ago

yasmin_farooq

Discussion

1 month ago

How to change the friendly name of enrolled Android tablets in Hexnode

I’m enrolling a batch of identical Android tablets in Hexnode and they all look the same in the device list. Is there a way to change the device name or set a friendly name so each tablet is easier to…

yuudai

Discussion

1 month ago

iOS MDM profile removable after ABM enrollment with Apple Configurator

I enrolled some iPhones in Hexnode using Apple Business, but users can still see an option to remove the MDM management profile from the device. I expected the profile to be locked because the devices are supervised through Apple Business.…

ABM (70) Best Practices (79)

1 month ago

mees

Discussion

2 months ago

macOS Screen Saver policy applied but users can still change “Turn display off”

We have a macOS Screen Saver policy configured in Hexnode to start the screen saver after 2 minutes of inactivity. It used to work, but on multiple MacBooks it looked like users could still change the inactivity timing from System…

Best Practices (79)

2 months ago

it_christo

Discussion

2 months ago

Can I provision unique identity certificates to iOS devices without manual effort?

We need to get unique identity certificates onto our iPhones for VPN access. I don't want every device using the same one, and I definitely don't want to manually create and upload hundreds of individual files. Is there a better way and…

Best Practices (79)

2 months ago

ace_98

Discussion

2 months ago

Does Lock device offer more than a simple screen lock?

I was checking out the Lock device action in Hexnode. From what I see, it just locks the phone, and the user can unlock it with the same passcode they already set. I was wondering if there’s a more secure option available for situations where that isn’t enough.

Best Practices (79)

2 months ago

vance_j

Discussion

2 months ago

Is there a way to change a web app URL without conflict?

Hi, I tried changing the URL of a web app, but Hexnode says the URL is already being used by another app. The thing is, I just created this URL today and it’s randomized, so I don’t get how that’s possible.

Best Practices (79)

2 months ago

ethan_

Discussion

2 months ago

USB exception policy not working on Windows device in dynamic device group

We have a USB restriction policy applied to a dynamic device group for Windows devices. I created a separate USB exception policy and applied it directly to one Windows device, but USB is still blocked on that device. When I…

Best Practices (79)

2 months ago

shai

Ideation

1 year ago

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems.…

livewot

Ideation

1 year ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

1 year ago

Adding a device to multple groups

On a specific project, I have 3 groups I deal with. Corporate iPads Canada USA All devices are a member of Corporate iPads. None are duplicated between USA and Canada. 1) It would be nice if I could nest groups.…

maxanschuetz

Ideation

2 years ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (79)

2 years ago

thomasburris

Ideation

2 years ago

Windows Firewall policies

As an admin user, I'd like the ability to control Windows firewall settings by policy instead of through scripts so that we can automate and standardize our firewall settings.

james-hoang-nguyen

Ideation

2 years ago

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform…

Best Practices

Technicians option missing in child portal after moving to Hexnode MSP portal

Location history missing for an inactive device

Will Google Workspace user sync filters remove device associations in Hexnode?

How to change the friendly name of enrolled Android tablets in Hexnode

iOS MDM profile removable after ABM enrollment with Apple Configurator

macOS Screen Saver policy applied but users can still change “Turn display off”

Can I provision unique identity certificates to iOS devices without manual effort?

Does Lock device offer more than a simple screen lock?

Is there a way to change a web app URL without conflict?

USB exception policy not working on Windows device in dynamic device group

Disk encryption option for Linux (debian/ubuntu)

Remember my selection

Adding a device to multple groups

Reinitiation button for Failed actions

Windows Firewall policies

Platform SSO for macOS on Hexnode MDM with Google Workspace

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