Reports Archives - Unified Endpoint Management Community

Discussion

1 week ago

Hexnode seats not freed after disenrolling inactive devices

We reached our license seat limit and tried to free up seats by disenrolling a few inactive devices. Some of those devices are no longer in use and probably will not come online again. How quickly should the released seats…

Remote Actions (141) Reports (47)

1 week ago

leo_scott

Discussion

2 weeks ago

How to report last checked-in time and location history in Hexnode

I need to pull a report from Hexnode that shows when devices last checked in, and ideally their last known location or address. I found device reports, but I’m not sure which report includes the location details. Is there a…

Android (719) Reports (47)

2 weeks ago

shirleyc

Discussion

1 month ago

iPadOS cellular data usage very high and Hexnode App Data Usage report is blank

One of our Hexnode-managed iPads is showing unusually high cellular data usage for the month, well over 200 GB. We had a similar case earlier where repeated failed app installations caused massive data consumption, but this time the device action…

Best Practices (92) Reports (47)

1 month ago

ren_ben

Discussion

1 month ago

Bulk export FileVault recovery keys and BitLocker recovery keys in Hexnode

Is there a way to export recovery keys in bulk from Hexnode? I’m looking for both macOS FileVault personal recovery keys and Windows BitLocker recovery passwords. I can see that Hexnode stores these keys, but I’m not sure if I…

macOS (614) Reports (47) Windows (458)

1 month ago

ruthg_

Discussion

1 month ago

How do app allowlist, blocklist, and compliance policies work on Windows and macOS?

I’m trying to understand how Hexnode app allowlist and blocklist policies work on Windows and macOS. From what I’ve read, it sounds like an app that is not on the allowlist may only make a Windows device non-compliant, while on…

ethan_

Discussion

2 months ago

Will deleting a Hexnode technician remove associated policies or reports?

I need to delete a technician account from our Hexnode portal because we no longer have access to it. Before deleting it, I want to make sure any policies linked to that technician account will stay in place. The delete…

Reports (47) Technicians & Roles (40)

2 months ago

haniel

Discussion

2 months ago

Location history missing for an inactive device

One of our managed devices has been inactive for around 4 months. When I checked the Location History section in Hexnode, there was no location data visible anymore. Is there any way to find the last known location of an…

harold

Discussion

2 months ago

How does Hexnode mark devices as Inactive in reports?

Hi, I noticed an "Inactive Devices" count on the Hexnode dashboard/reports section. What decides when a device gets marked as inactive? Is there a fixed number of days after the device stops checking in, or is this something that can…

Reports (47)

2 months ago

margaret

Discussion

2 months ago

Windows devices missing from Account Session report while macOS devices appear

Hi, I’m trying to generate account session reports with login time, logout time, and user account name for both Windows and macOS devices. The report path I’m using is Reports > Built-in Reports > Local Account > Account Session. The…

Reports (47) Windows (458)

2 months ago

skylar-a

Discussion

2 months ago

How to include detailed Device Info in Application Report exports?

Hi everyone, I’m currently trying to run some audits on application usage across our fleet. When I export the Application Reports, the CSV only seems to show "Device Numbers" (counts) rather than specific details like the Device Name, Serial Number, OS version, or the User assigned…

Reports (47)

2 months ago

Reports

Hexnode seats not freed after disenrolling inactive devices

How to report last checked-in time and location history in Hexnode

iPadOS cellular data usage very high and Hexnode App Data Usage report is blank

Bulk export FileVault recovery keys and BitLocker recovery keys in Hexnode

How do app allowlist, blocklist, and compliance policies work on Windows and macOS?

Will deleting a Hexnode technician remove associated policies or reports?

Location history missing for an inactive device

How does Hexnode mark devices as Inactive in reports?

Windows devices missing from Account Session report while macOS devices appear

How to include detailed Device Info in Application Report exports?

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