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Discussion

2 weeks ago

Erasing Action History and Script History in Hexnode UEM

Hi! We’re currently using Hexnode UEM and would like to start fresh by erasing all previous entries in Action History and Script History from our portal. Is there any way to delete these logs?

Scripts (77)

2 weeks ago

roosevelt

Discussion

3 weeks ago

How to group multiple patches for deployment?

Hey Community, so, the question is how do i group multiple patches for devices. Now the thing is i can deploy the patches individually; however, I've noticed this way of updating leads to overhead due to the time lost in reboot cycles. What are some of the strategies that we could implement using Hexnode where…

luke

Discussion

3 weeks ago

Battery consumption of Hexnode app on iOS devices

Hi! We're using Hexnode UEM to manage our iOS devices and had a quick question. What kind of battery consumption should we expect from the Hexnode app? I just want to ensure it doesn't significantly impact device performance during work hours. Thanks!

iOS (290)

3 weeks ago

george

Discussion

4 weeks ago

Introducing Sites and Distributed Apps and Files Server (DAFS) in Hexnode

We’re excited to introduce Sites and Distributed Apps and Files Server (DAFS) to Hexnode UEM, bringing enhanced control and optimized app delivery for large, distributed device deployments. What’s New Sites Define physical office locations, such as local headquarters or remote branch offices, as Sites in Hexnode. Devices can then be grouped based on these locations…

4 weeks ago

marien

Discussion

1 month ago

We would like to conduct thorough testing of the functionalities of Hexnode. What are the recommended testing procedures?

Hi, We are looking to do some in-depth testing of Hexnode’s functionalities across different device platforms. Are there any recommended steps or a general approach that you’d suggest to get a comprehensive understanding? We want to make sure we don’t miss out on any important features.

Best Practices (21)

1 month ago

roger

Discussion

2 months ago

Assigning device to a user

I’m not quite getting the concept of assigning devices to users. I mean, if you want to group devices, isn’t that what device groups are for? How is it different?

Best Practices (21)

2 months ago

emersyn

Discussion

2 months ago

Can someone explain how Asset Risk Profile fits into patch management?

Hey all, I’m setting up patch management policies for our Windows and macOS endpoints and came across the concept of Asset Risk Profile in a few articles. I understand it's meant to help prioritize devices during patch rollout, but I’m a bit fuzzy on how it’s actually used in practice. Can someone explain what exactly…

yu-yan

Discussion

3 months ago

Ensuring app persistence on Android devices via Hexnode

Hello! We’ve got a bunch of Android devices enrolled in Hexnode (using Android Enterprise), and we're planning to roll out Microsoft Teams across all of them. Just wondering, if someone uninstalls the app, does Hexnode automatically reinstall it? Or would we need to step in manually? Would love to understand how this works.

App Management (286)

3 months ago

bram

Discussion

3 months ago

Patch source validation

We've been revisiting our patch management process and one term that keeps coming up is Patch source validation. I understand it's about using trusted sources for updates, but I'm wondering what exactly counts as “validation” in this case. And how does this help reduce the risk of supply chain attacks?

Patch Management (13)

3 months ago

zariah

Discussion

3 months ago

Action History

Hi, I was just deploying some actions and policies to our managed Windows devices. Some actions were taking a while, so I applied those actions again. In the Action History, I noticed a Cancelled status with an info button. Is this the same as Failed status? What’s the difference between the two?

Windows (233)

3 months ago

mortimer

Discussion

3 months ago

Unexpected device behavior: Ghost touch or Screen hack?

Hey folks, Been hearing about a bunch of ghost touch cases on devices of late. What exactly is it, also how is it different from a screen hack?

Android (343) iOS (290)

3 months ago

jimena

Discussion

3 months ago

Is there a way to put device names on display in kiosk mode??

Hello everyone, Quick question here. Is there a way to display the device name on screen while it's in kiosk mode? We’re working on a deployment, and it would really help if each device could show its own name somewhere, just to make identification easier during audits. We currently have windows PCs, Androids, and a…

bryang

Ideation

2 months ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a ton of 2FA emails.

2 months ago

livewot

Ideation

6 months ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

6 months ago

Assign to groups within Devices

I do a lot of group changes when we upgrade iPads. Adding to groups, removing from groups, but it isn't in batches (all these ipads need to be added, though it does happen as well). What I'm proposing is that when looking at a devices groups, to the left the of the search, if I…

maxanschuetz

Ideation

8 months ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (21)

8 months ago

kklein

Ideation

10 months ago

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"

Compliance (12)

10 months ago

andres-corella

Ideation

1 year ago

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

1 year ago

james2001

Ideation

1 year ago

Request: Ability to add to device group from device screen.

Current have to manage groups then add device. Would like to be able to add to group from the device page itself. Thanks.

1 year ago

philip-cohen

Ideation

2 years ago

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add tags to, making reference to the Help Center documents easier. If that is too much,…

2 years ago

cforster

Ideation

2 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock…

Android (343) iOS (290)

2 years ago

jean-claude-lopez

Ideation

2 years ago

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

2 years ago

jean-claude-lopez

Ideation

2 years ago

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload a script, it will be possible to show this comment when I run a script…

2 years ago

jeffgelb

Ideation

2 years ago

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at the same time, for example. 2) Add a free form search to the filter. I'd…

2 years ago

General

Erasing Action History and Script History in Hexnode UEM

How to group multiple patches for deployment?

Battery consumption of Hexnode app on iOS devices

Introducing Sites and Distributed Apps and Files Server (DAFS) in Hexnode

We would like to conduct thorough testing of the functionalities of Hexnode. What are the recommended testing procedures?

Assigning device to a user

Can someone explain how Asset Risk Profile fits into patch management?

Ensuring app persistence on Android devices via Hexnode

Patch source validation

Action History

Unexpected device behavior: Ghost touch or Screen hack?

Is there a way to put device names on display in kiosk mode??

Turn off 2FA for actions that require password when we are already logged in

Remember my selection

Assign to groups within Devices

Reinitiation button for Failed actions

Fix compliance button

Script Frequency

Request: Ability to add to device group from device screen.

Subscribe to Help Center Docs Feature Request

Feature Request - Reset Users Data Allowance

store policies in folders ...

Add comments on scripts list

Feature Request: Search and Multi-Select Action History

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