General

Explore a diverse range of topics, share any concerns or queries and engage in engrossing discussions.

2,122 Replies
847 Topics
Discussion
2 days ago Feb 10, 2026

Disenrolling Multiple Devices Without 2FA Verification

Hi everyone, I’m honestly a bit confused right now! We have nearly 75 devices that need to be disenrolled, and entering the 2FA verification code for every single device is becoming really frustrating.   Also, is there any way to view all the devices that are yet to be marked as disenrolled? That would really help me keep track of everything.  

Discussion
4 days ago Feb 09, 2026

Why isn’t my patch showing up in Hexnode Automation?

Hey everyone, I’m trying to push a particular patch to install on all devices using Automation. The patches are visible under Patches and Updates, but when I go to Patches Automation to add and install, the update doesn’t show up. I even tried “Scan for Updates” on the device end, but still no luck,the patch is available locally on the device but not listed in…

Discussion
4 days ago Feb 08, 2026

How do I add a team member as an admin to my portal?

Hi everyone! I’m a bit stuck. Can someone walk me through how to add a new team member as an admin to my Hexnode portal? I want to make sure they have full access to help me manage our devices. Thanks!

Discussion
5 days ago Feb 08, 2026

Can Hexnode Manage IoT Devices?

Hi team,  Quick question, can Hexnode actually manage IoT devices? We’re looking at rolling out some smart endpoints and I want to know if they can be brought under management like our regular laptops and mobiles. 

Discussion
6 days ago Feb 07, 2026

Who can perform a SOC 2 audit?

I’ve been doing some research on SOC 2 and I’m a bit confused. Who actually signs off on these audits? Can any security firm do it?

Discussion
1 week ago Feb 05, 2026

Why does the screen remain always on when Lock Task Mode is activated?

Hi team,  I’ve recently enabled lock task mode through policy because I wanted to disable the navigation bars on the device. After doing this, I noticed something odd...whenever I tap the power button, the screen automatically turns back on. It feels like the device isn’t respecting the usual sleep behaviour.  I double-checked the settings to make sure nothing else was…

Ideation
1 year ago Oct 07, 2024

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps" 

Ideation
2 years ago Apr 29, 2024

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

Ideation
2 years ago Jan 01, 2024

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add tags to, making reference to the Help Center documents easier. If that is too much,…

Ideation
2 years ago Dec 08, 2023

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock…

Ideation
2 years ago Nov 30, 2023

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

Ideation
3 years ago Jul 20, 2023

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload a script, it will be possible to show this comment when I run a script…

Ideation
3 years ago Jul 19, 2023

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at the same time, for example. 2) Add a free form search to the filter. I'd…