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Nov 17, 2025

Hexnode Academy

I was browsing through Hexnode Academy and saw people showing off their “Hexnode Certified” certificates. Honestly, it looked pretty cool! Got me thinking I should try it out myself. Has anyone here done it? I’d love to hear what the experience is like.

Nov 17, 2025

gnishilda

Discussion

Nov 13, 2025

Can’t start Remote View: shows “another session running” message

Hey everyone, I was trying to start a Remote View session on one of my devices, but instead of connecting, I got this message: “Another remote view session is running currently in this portal. Please wait until it is finished or sign in with another user account and try again.” Not sure why this keeps…

Remote Access (30)

Nov 13, 2025

verbnigge

Discussion

Nov 10, 2025

How do I get a device’s unique ID in Hexnode? Are UDID and Android device ID the same?

Hi, How can we obtain a unique ID from Hexnode for our system validation? Also, are the UDID and Android device ID the same?

Android (375) iOS (314)

Nov 10, 2025

annemie

Discussion

Nov 07, 2025

Is Hexnode Genie just another chatbot?

Hello, I hope everyone is having a great day. I just wanted to post a question I've had on my mind for quite some time now. I noticed that there is a virtual assistant called Hexnode Genie in my portal. Is it just another chatbot, or is it like an internal search engine for my…

Hexnode Genie (2)

Nov 07, 2025

eliiza

Discussion

Oct 29, 2025

Device Admin v/s Device Owner—how do the MDM app privileges differ for them?

Hey everyone, can someone clarify what privileges an MDM app gets when a device is enrolled as Device Admin versus Device Owner? I understand both give management access, but what exactly changes for the app itself?

Android (375)

Oct 29, 2025

cameron

Discussion

Oct 28, 2025

Devices not showing in CVE Vulnerable Devices report despite being vulnerable

Hey everyone, I noticed that no devices are showing up under the Vulnerable Devices section in our Hexnode portal. Is this normal? Also, could someone explain how Hexnode identifies vulnerabilities or CVEs on devices?

famk_e

Discussion

Oct 27, 2025

How do you organize your Hexnode policies for different platforms?

Hey everyone! I’ve been wondering, what’s the best way to set up policies for different platforms? Should I keep one policy for all Macs and one for all Windows devices, or split them up into smaller ones like general configuration, Hexnode Access, app deployments, etc.? Curious what’s working for you all.

eliiza

Discussion

Oct 27, 2025

Self-Service Management -is it worth it?

Hey peeps, I’ve been having a burning question lately about self-service management. I’ve heard the term come up in my circles quite a lot of times and am thinking about adopting it into our company’s ecosystem. Giving users the freedom to solve their issues seems like a good idea, but I have doubts about whether it's just a hype train. I don’t want to make any decisions that I may regret in the future. Any thoughts on…

penelope

Discussion

Oct 26, 2025

Add on features in Hexnode

Hi, I was just riffling through the Hexnode UEM portal features and came across something interesting, Sites and DAFS add-on. I haven’t seen this before. How do I access it, and where can I find more details?

Oct 26, 2025

mike_johnson

Discussion

Oct 21, 2025

AWS Outage Chaos

So… yesterday AWS decided to take a surprise nap, and suddenly half the internet panicked. Fortnite froze mid-match, my Ring camera was streaming static like a horror movie, and alexa just stared at me. Anyone else feel personally victimized?

Network (21)

Oct 21, 2025

_janet

Discussion

Oct 15, 2025

RMM vs MDM: Do they address the same IT needs?

Hey everyone, I’ve been coming across the term RMM (Remote Monitoring and Management) quite a bit lately, especially while reading about IT management tools. How is RMM different from MDM (Mobile Device Management)? At a glance, they seem to do similar things - monitor and manage devices remotely. Are they basically the same, or do…

Oct 15, 2025

schyler-scott

Discussion

Oct 12, 2025

Looking for a web server to host our internal dashboards. Any suggestions?

Hey folks, Our IT team’s working on setting up a few internal dashboards for device monitoring and license tracking. We don’t really need anything fancy or cloud-heavy — just something reliable, easy to configure, and secure enough to handle internal traffic. Someone suggested Apache HTTP Server, but I’ve never used it before. Can it actually…

Network (21)

Oct 12, 2025

bryang

Ideation

May 23, 2025

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a ton of 2FA emails.

May 23, 2025

livewot

Ideation

Jan 24, 2025

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

Jan 24, 2025

Assign to groups within Devices

I do a lot of group changes when we upgrade iPads. Adding to groups, removing from groups, but it isn't in batches (all these ipads need to be added, though it does happen as well). What I'm proposing is that when looking at a devices groups, to the left the of the search, if I…

maxanschuetz

Ideation

Nov 28, 2024

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (27)

Nov 28, 2024

kklein

Ideation

Oct 07, 2024

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"

Compliance (20)

Oct 07, 2024

andres-corella

Ideation

Apr 29, 2024

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

Apr 29, 2024

james2001

Ideation

Feb 27, 2024

Request: Ability to add to device group from device screen.

Current have to manage groups then add device. Would like to be able to add to group from the device page itself. Thanks.

Feb 27, 2024

philip-cohen

Ideation

Jan 01, 2024

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add tags to, making reference to the Help Center documents easier. If that is too much,…

Jan 01, 2024

cforster

Ideation

Dec 08, 2023

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock…

Android (375) iOS (314)

Dec 08, 2023

jean-claude-lopez

Ideation

Nov 30, 2023

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

Nov 30, 2023

jean-claude-lopez

Ideation

Jul 20, 2023

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload a script, it will be possible to show this comment when I run a script…

Jul 20, 2023

jeffgelb

Ideation

Jul 19, 2023

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at the same time, for example. 2) Add a free form search to the filter. I'd…

Jul 19, 2023

General

Hexnode Academy

Can’t start Remote View: shows “another session running” message

How do I get a device’s unique ID in Hexnode? Are UDID and Android device ID the same?

Is Hexnode Genie just another chatbot?

Device Admin v/s Device Owner—how do the MDM app privileges differ for them?

Devices not showing in CVE Vulnerable Devices report despite being vulnerable

How do you organize your Hexnode policies for different platforms?

Self-Service Management -is it worth it?

Add on features in Hexnode

AWS Outage Chaos

RMM vs MDM: Do they address the same IT needs?

Looking for a web server to host our internal dashboards. Any suggestions?

Turn off 2FA for actions that require password when we are already logged in

Remember my selection

Assign to groups within Devices

Reinitiation button for Failed actions

Fix compliance button

Script Frequency

Request: Ability to add to device group from device screen.

Subscribe to Help Center Docs Feature Request

Feature Request - Reset Users Data Allowance

store policies in folders ...

Add comments on scripts list

Feature Request: Search and Multi-Select Action History

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