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Discussion

2 weeks ago

How to assign technicians without setting a scope

Hi, when creating a technician, I noticed that setting a scope is now mandatory. Previously, this wasn’t the case, and I don’t recall any recent changes. Is there a way to create a technician with access to the entire Hexnode UEM portal without defining a scope?

george

Discussion

2 weeks ago

Notifications Redefined – Say Hello to Alert Profiles

What’s Rising Up: We’re thrilled to unveil Alert Profiles, the upgraded and smarter way to get notified about what matters in your device fleet and Hexnode portal. Gone are the old Notification Settings under the Admin tab, this new experience gives you far more control, clarity, and customization. What’s New & Better: Event-Oriented Profiles Now…

Alerts (5)

2 weeks ago

timo-liam

Discussion

1 month ago

Compliance management in Hexnode

Hey Community, I’m an IT admin and new to Hexnode. I am currently exploring how to configure devices so that their compliance status can be determined based on some conditions. I’ve noticed that it could be configured through the Policies section in Hexnode UEM. If I could just get a bit of insight on it…thanks in advance!

boris

Discussion

1 month ago

Can administrators be alerted based on device conditions?

Hey, I’m thinking of the ways in which an administrator can be alerted based on device conditions? For example, what kind of conditions could trigger an alert, and how would that be set up?

arthur

Discussion

2 months ago

Portal Idle Timeout

Hey Community, is there a way to automatically log out technicians from the Hexnode portal after a period of inactivity? I’m essentially talking about a timeout option so that all the technicians using the portal can be logged out automatically, ideally after an hour or so. Currently, a technician once logged in is always in that…

clauss

Discussion

2 months ago

Erasing Action History and Script History in Hexnode UEM

Hi! We’re currently using Hexnode UEM and would like to start fresh by erasing all previous entries in Action History and Script History from our portal. Is there any way to delete these logs?

Scripts (78)

2 months ago

roosevelt

Discussion

3 months ago

Do webhooks help with automation?

Hello, I’ve hit a tricky issue while managing our Mac deployment workflows. Currently, when a new device enrolls, I run a series of automated steps, install some apps, configure settings, and send issues to our ticketing platform. We have all this synced to our Source server where we keep records of all these events. But…

roosevelt

Discussion

3 months ago

How to group multiple patches for deployment?

Hey Community, so, the question is how do i group multiple patches for devices. Now the thing is i can deploy the patches individually; however, I've noticed this way of updating leads to overhead due to the time lost in reboot cycles. What are some of the strategies that we could implement using Hexnode where…

luke

Discussion

3 months ago

Battery consumption of Hexnode app on iOS devices

Hi! We're using Hexnode UEM to manage our iOS devices and had a quick question. What kind of battery consumption should we expect from the Hexnode app? I just want to ensure it doesn't significantly impact device performance during work hours. Thanks!

iOS (295)

3 months ago

george

Discussion

3 months ago

Introducing Sites and Distributed Apps and Files Server (DAFS) in Hexnode

We’re excited to introduce Sites and Distributed Apps and Files Server (DAFS) to Hexnode UEM, bringing enhanced control and optimized app delivery for large, distributed device deployments. What’s New Sites Define physical office locations, such as local headquarters or remote branch offices, as Sites in Hexnode. Devices can then be grouped based on these locations…

3 months ago

marien

Discussion

3 months ago

We would like to conduct thorough testing of the functionalities of Hexnode. What are the recommended testing procedures?

Hi, We are looking to do some in-depth testing of Hexnode’s functionalities across different device platforms. Are there any recommended steps or a general approach that you’d suggest to get a comprehensive understanding? We want to make sure we don’t miss out on any important features.

Best Practices (24)

3 months ago

roger

Discussion

4 months ago

Assigning device to a user

I’m not quite getting the concept of assigning devices to users. I mean, if you want to group devices, isn’t that what device groups are for? How is it different?

Best Practices (24)

4 months ago

bryang

Ideation

4 months ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a ton of 2FA emails.

4 months ago

livewot

Ideation

8 months ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

8 months ago

Assign to groups within Devices

I do a lot of group changes when we upgrade iPads. Adding to groups, removing from groups, but it isn't in batches (all these ipads need to be added, though it does happen as well). What I'm proposing is that when looking at a devices groups, to the left the of the search, if I…

maxanschuetz

Ideation

10 months ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (24)

10 months ago

kklein

Ideation

12 months ago

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"

Compliance (14)

12 months ago

andres-corella

Ideation

1 year ago

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

1 year ago

james2001

Ideation

2 years ago

Request: Ability to add to device group from device screen.

Current have to manage groups then add device. Would like to be able to add to group from the device page itself. Thanks.

2 years ago

philip-cohen

Ideation

2 years ago

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add tags to, making reference to the Help Center documents easier. If that is too much,…

2 years ago

cforster

Ideation

2 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock…

Android (348) iOS (295)

2 years ago

jean-claude-lopez

Ideation

2 years ago

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

2 years ago

jean-claude-lopez

Ideation

2 years ago

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload a script, it will be possible to show this comment when I run a script…

2 years ago

jeffgelb

Ideation

2 years ago

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at the same time, for example. 2) Add a free form search to the filter. I'd…

2 years ago

General

How to assign technicians without setting a scope

Notifications Redefined – Say Hello to Alert Profiles

Compliance management in Hexnode

Can administrators be alerted based on device conditions?

Portal Idle Timeout

Erasing Action History and Script History in Hexnode UEM

Do webhooks help with automation?

How to group multiple patches for deployment?

Battery consumption of Hexnode app on iOS devices

Introducing Sites and Distributed Apps and Files Server (DAFS) in Hexnode

We would like to conduct thorough testing of the functionalities of Hexnode. What are the recommended testing procedures?

Assigning device to a user

Turn off 2FA for actions that require password when we are already logged in

Remember my selection

Assign to groups within Devices

Reinitiation button for Failed actions

Fix compliance button

Script Frequency

Request: Ability to add to device group from device screen.

Subscribe to Help Center Docs Feature Request

Feature Request - Reset Users Data Allowance

store policies in folders ...

Add comments on scripts list

Feature Request: Search and Multi-Select Action History

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