What's new 
Hey, how y’all doing! I’ve got this issue I’m trying to figure out, whenever downtime is scheduled, I really want the users on these devices to be notified directly. The problem is that a lot of them miss emails or don’t check other communication channels, and I can’t keep sending messages manually every single time. Is there a way I could automatically push the message to the devices so they get it right when they need to?
227 Views
Replies (3)
Marked SolutionPending Review
Participant
3 months ago
Mar 25, 2026
Marked SolutionPending Review
Hey! Thats very simple, have you not heard about the automate broadcast feature. We have had the same issue and this is what we did.
We set up an automation that delivered messages directly to the devices just before the maintenance window. The process involved creating a device group with the relevant targets, configuring a time-based automation trigger, and associating it with that group. A broadcast message was then added, for example: “This device will undergo maintenance at 10 PM. Please save your work and log out.” This approach ensured that notifications appeared exactly when needed, reducing confusion, minimizing interruptions, and giving users sufficient time to complete their tasks before the maintenance began.
Marked SolutionPending Review
Participant
3 months ago
Mar 25, 2026
Marked SolutionPending Review
Damn..there’s such a feature?
Marked SolutionPending Review
Participant
3 months ago
Mar 25, 2026
Marked SolutionPending Review
Yeah man! We implemented automated broadcast messages for devices with battery below 15% because devices were going offline unexpectedly, leading to failed actions and loss of management visibility.
We handled this by combining a dynamic group with a scheduled automation in the Automate tab. First, we created a dynamic device group with the condition Battery level less than 15%, so devices automatically move in and out of the group based on their current state. Then we configured the automation like this:
-
Added the Broadcast Message action with a low battery alert
-
Selected Initiate on Time, set it to run at regular intervals (we went with every 30 minutes)
-
Associated the automation with the dynamic group (Battery < 15%)
Save