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Discussion
1 day ago Feb 03, 2026

Expired ADE account

Hi team, I’m facing an issue with one of my Apple devices. The device seems to be syncing, and I can see that the device’s last check-in was about 7minutes ago, but when I try to assign a device or push a configuration, it keeps failing and says that the configuration couldn’t be downloaded.  I’m not sure what’s going wrong here. Could you please help? 

Discussion
1 day ago Feb 03, 2026

App catalog Inquiry

Hi team, I’ve created an App Catalog and associated it with a policy to all my macOS devices. However, on my macOS devices, I can see only one app listed in the Hexnode UEM App.  The policy is correctly associated, and the catalog seems fine. Am I missing anything here? 

Discussion
1 day ago Feb 03, 2026

How to disable Filevault in bulk?

Heyy folks!! I have a question about FileVault. Some of our macOS devices have FileVault enabled by default, and we want to apply a Hexnode policy for FileVault. The issue is that it’s not letting us apply the policy because FileVault is already enabled. Is there a way to mass disable this from MDM? 

Discussion
2 days ago Feb 02, 2026

Google Workspace sync issue – new users not showing up

Hey everyone, we’re running into a strange issue with Google Workspace sync. When we try to enroll a user using their email, the user just doesn’t show up in Manage > Users in Hexnode. The domain is already connected with Hexnode, and this user was added recently in Google Admin also. Sync keeps failing though, and the user never gets pulled into Hexnode.

Discussion
2 days ago Feb 02, 2026

Apps showing “Restricted by administrator” in App Catalog

Hi everyone, We’re noticing an issue on some Samsung Android devices where a few apps in the App Catalog show “Restricted by administrator.” We haven’t blocked anything, and users were able to install these apps earlier without issues. Now users can’t install apps like Microsoft Authenticator, OpsGenie, and OneLogin Protect on their own. We have…

Discussion
4 days ago Feb 01, 2026

Release licenses

Hi everyone, we’ve got a few Windows machines that were being used by employees who’ve now left the company. I’m trying to figure out the best way to remove them from Hexnode management.   Do I need to wipe the devices completely, or is there a way to just remove them from the console without affecting other things? 

Discussion
6 days ago Jan 29, 2026

Chromecast devices randomly exiting Kiosk Mode

We’re using Chromecast devices and managing them via Hexnode UEM in kiosk mode. Lately, we’ve noticed that the devices randomly exit kiosk mode and land on the Android home screen. The only way to recover is to restart the device, which obviously isn’t ideal for a setup that’s supposed to be hands-off. Has anyone seen this before or figured out what causes it?

Ideation
2 months ago Nov 26, 2025

Add ability to update or create apps with manifest paths

Hey team,   We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to upload .apk files directly to your API for distribution.   Due to this restriction, it…

Ideation
3 months ago Oct 29, 2025

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Ideation
5 months ago Sep 09, 2025

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would allow you to update the software. I spoke with support today and their recommendation was…

Ideation
12 months ago Feb 11, 2025

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems. A big one is making sure that de disks are encrypted and the encryption key…

Ideation
1 year ago Jan 24, 2025

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a device.