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Oct 17, 2025

Serial number not fetched fully in the location reports

Hey folks! I was going through the Location Reports and noticed something. For a few devices, the serial number isn’t showing fully. It’s displaying like this “1.02714E+15”. Anyone else seen this before or know how to fix it?

clauss

Discussion

Oct 06, 2025

Couldn’t find my exported reports?

Hey everyone, When I tried exporting a filtered report, I guess it is supposed to download straight to my device as a PDF or CSV but now I couldn’t find those reports anywhere on the device. I tried it a couple of times with different filters, but I can’t find the file anywhere on my…

eugene

Discussion

Jan 09, 2024

Details of disenrolled devices and users

Hi, Is there any way to retrieve and view detailed information of disenrolled devices and the users? Furthermore, is it possible to access the details for every disenrolled device? Thanks!

thomasc

Discussion

Jan 04, 2024

'Manufacturer' column in Device report

Hi, the column Model Name is available to include in reports, but not Manufacturer, is there a way I can add this column? Thanks

Jan 04, 2024

ky-wong

Discussion

Oct 19, 2022

Is it possible Data Management Reports content certain break down format

Hello Hexnode Community. I seeking an MDM solution which capable to perform Data usage reports for enrolled user. At the moment Hexnode is 1 of the Vendor capable to generate reports for Data usage. However, regarding to information in the Hexnode Help section, the description just not in-depth enough for me to ensure it fully…

barret

Discussion

Feb 08, 2022

Get list of devices on which app installation failed

We are testing out our newly built application. I tried to install it on our macOS devices with the Install Application option in our portal. When I randomly checked one of the devices to see if the app was installed properly, it was not present on the device. It could be possible that the app…

App Management (313)

Feb 08, 2022

ricky

Discussion

Apr 16, 2020

Scheduled Reports on events using Hexnode MDM

I need to get a periodic update about what the actions that MDM have taken on the devices. Preferably like a daily report without manually generating it each time from the Reports tab

Apr 16, 2020

freya-suzan

Discussion

Apr 15, 2020

Change Time Zone for the Report from Hexnode MDM

When I receive emails about out of compliance devices the time is way off. How do I adjust the time when receiving email notifications? Ok this is for iOS notifications. I wanted to change the time on the email notifications that arrive in my inbox when a device is out of compliance. That email arrived…

iOS (314)

Apr 15, 2020

louie

Discussion

Apr 03, 2020

Report on devices enrolled in Hexnode with their details such as serial number

Hello, do any of the reports provide you with the enrolled devices serial number? I am looking for a quick asset management report to view my fleet at a glance (make/model/serial).

Enrollment (75)

Apr 03, 2020

alfred

Discussion

Mar 13, 2020

Report on Apps and the corresponding app versions

Hello, how can I pull a report that lists all devices, App X, and the device's version of App X ?

App Management (313)

Mar 13, 2020

ryan-martin

Discussion

Sep 11, 2018

Export enrolled devices report with IMEI number

Hi, I need an export (CSV) report for all enrolled devices with their IMEI number. Is it possible?

Sep 11, 2018

hoc

Discussion

Oct 06, 2017

Location Reports on a group of Sales Reps

<span style="font-weight: 400;">I'm trying to run individual location reports on a group of Sales Reps (not all the users in my hexnode portal). Is there a way we can do this? Also if there is a way it can show it on a map that would be great. </span> <span style="font-weight: 400;">2. I'd like to set…

Location (24)

Oct 06, 2017

adam-gerstein

Ideation

May 30, 2025

Export list of applications that includes devices

If I have an update to a piece of software, I want to be able to determine which devices have the software and which version each device has so that I can get an idea of how many need to be updated as well as determine which computers to "pilot" the new software on. Right…

electricd7

Ideation

Mar 08, 2023

Report on devices which haven't reported location in X days

Hello- We require our users to turn on location services so we can see where our devices are (mostly iphones and ipads), and the location service is turned on at enrollement. The issue is that many users turn that off later and we are running into issues where users have lost devices and we are…

Mar 08, 2023

mohdfarook2k

Ideation

Nov 22, 2019

Active & Inactive Report

Dear Support, Date column should be added active and inactive devices report. We hope you will consider about this in future updates. Thank you.

Nov 22, 2019

jeffchambers-owen-com

Ideation

Oct 31, 2019

Additional Column to Choose from in Device Reports

Would it be possible to add another column to the available columns in Device Reports? Currently there are 23 columns to choose from (Name, Type, Enrolled Time, WiFi MAC Address, etc.). It would be very beneficial for us to have the WiFi SSID column availble in Device Reports. The WiFi SSID field is located in…

Oct 31, 2019

automap

Ideation

Oct 19, 2018

Battery Reporting

I would like to be able to view the history of battery level reports and receive notifications when they reach specific levels.

Oct 19, 2018

tyler

Ideation

Aug 23, 2018

Group "Location History" Report by user

Very hard to read the report because it is sorted by most recent check-in. If we want to see where all our users were at a certain time, or at least the MOST RECENT location of each, the report would be useful

Aug 23, 2018

darryl-yarak

Ideation

Aug 08, 2018

Report on Devices not location scanning

Can we get a report that lists all the devices that fail to check in with their location? After no more than 2 days would be sufficient i believe.

Aug 08, 2018

william

Ideation

Mar 14, 2018

Two way messenger with reporting feature

Hey..We are looking for a 2 way messenger that supports group chat . all conversations should be kept track of and shown on reporting. Do you have such function in your software apps ?

Mar 14, 2018

Reports

Serial number not fetched fully in the location reports

Couldn’t find my exported reports?

Details of disenrolled devices and users

'Manufacturer' column in Device report

Is it possible Data Management Reports content certain break down format

Get list of devices on which app installation failed

Scheduled Reports on events using Hexnode MDM

Change Time Zone for the Report from Hexnode MDM

Report on devices enrolled in Hexnode with their details such as serial number

Report on Apps and the corresponding app versions

Export enrolled devices report with IMEI number

Location Reports on a group of Sales Reps

Export list of applications that includes devices

Report on devices which haven't reported location in X days

Active & Inactive Report

Additional Column to Choose from in Device Reports

Battery Reporting

Group "Location History" Report by user

Report on Devices not location scanning

Two way messenger with reporting feature

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