macOS

Want to unleash the full potential of macOS? Engage in discussions and find solutions to your queries. Managing macOS devices has never been more exciting!

1,321 Replies
397 Topics
Discussion
1 week ago Feb 14, 2026

Scan device location fails

Hi, I tried running the scan device location action on a Mac that’s currently in our warehouse. I was just testing it before deploying the device. The action is showing as failed in the action history though the device is physically there. Any idea why this would happen?

Discussion
2 weeks ago Feb 10, 2026

Trying to force change macOS password

Hi, I tried to force a password change on a macOS device from the portal using the change password feature but there is a prompt for an admin username and password. If the device has multiple admin accounts, which admin username and password should be used?

Discussion
2 weeks ago Feb 06, 2026

Mac device enrollment

Hey everyone, I have a question regarding the FileVault in macOS. I just reset one of my MacBook Airs, and it seems to be locked by FileVault and is asking for some recovery key or something? Where do I find this recovery key?

Discussion
2 weeks ago Feb 04, 2026

How to avoid multiple notifications when deploying SentionelOne on macOS?

I recently deployed the SentinelOne app to macOS devices. The installation works fine, but after that, users see multiple notification prompts from different SentinelOne components such as: “SentinelOne Extensions” added items that can run in the background....”. Is there a way to suppress these notifications so the installation feels completely silent for the end user?

Discussion
3 weeks ago Feb 03, 2026

App catalog Inquiry

Hi team, I’ve created an App Catalog and associated it with a policy to all my macOS devices. However, on my macOS devices, I can see only one app listed in the Hexnode UEM App.  The policy is correctly associated, and the catalog seems fine. Am I missing anything here? 

Discussion
3 weeks ago Feb 03, 2026

How to disable Filevault in bulk?

Heyy folks!! I have a question about FileVault. Some of our macOS devices have FileVault enabled by default, and we want to apply a Hexnode policy for FileVault. The issue is that it’s not letting us apply the policy because FileVault is already enabled. Is there a way to mass disable this from MDM? 

Ideation
6 months ago Sep 09, 2025

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would allow you to update the software. I spoke with support today and their recommendation was…

Ideation
1 year ago Sep 18, 2024

Filevault report

I see a possible report for Bitlocker, but it would be incredibly helpful to know which macs have Filevault enabled and the status of the encryption key (Is it is the cloud, or "Unable to fetch the recovery key" errors.

Ideation
1 year ago Sep 16, 2024

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform SSO on MacOS for Intune & EntraID. I was wondering if Hexnode is having a…

Ideation
1 year ago Aug 27, 2024

Streamline Hexnode Access Login

As an admin user, I'd like Hexnode Access to streamline the number of login authentications when logging into a device.   When using Hexnode Access currently, a user has to authenticate multiple times to get into their workstation. On macOS with FileVault enabled, it's three times: drive decryption login, local user login, Google/M365 login. This…

Ideation
3 years ago Oct 19, 2022

Slack Integration

Dear Team, A slack integration could be really useful for generating alerts. All alerts and notifications can be easily notified to a channel or an IT admin.Saves the time to check emails or Hexnode dashboard. Cheers Ceetus

Ideation
5 years ago Mar 03, 2021

Terminal for macOS or / Remote Desktop

It would be great to have a terminal / remote desktop for mac to directly control the user device. Because have a little troublesome when using Custom Script to fix/install software for user.

Ideation
5 years ago Sep 09, 2020

MacOS AppCatalog - Download / Install progressbar

It would be really nice to have a progress bar for the macOS App Catalog. So when i click on the desired App i can see the installation progress and also a confirmation once it is done. Just like the Managed Software Update application for Munki.   Also the "installed" banner is not really appealing.

Ideation
6 years ago Jun 29, 2020

Policies/Custom Profiles for macOS & iOS Devices

Will there be changes to reflect the new profile customizations in Mojave, Catalina, and Big Sur in policies? Will there be a roadmap to be able to import custom profile configurations in to a policy so that we can further lock down and customize the look and feel to the end user?

Ideation
8 years ago Jun 08, 2018

Terminal - Shell Commands

Hi, We would like to have Terminal feature in Hexnode portal. So we could able to monitor devices deployed remotely. e.g. Running logcat command to check device/app performance, manage files in storage, etc. Thanks