macOS

Want to unleash the full potential of macOS? Engage in discussions and find solutions to your queries. Managing macOS devices has never been more exciting!

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eduardo

Discussion

5 days ago

Anyone used Apple’s Migration Assistant to move a Hexnode-managed user to a new Mac?

Hello everyone, I’m looking for the best way to move a managed account from one Mac to another. The user’s current Mac is broken, so we’re setting them up with a replacement. Both Macs are already enrolled in Hexnode, and instead of manually copying files and settings, I’m planning to use Apple’s Migration Assistant to transfer the user account, apps, and data…

mila_beck

Discussion

1 week ago

Unable to create user accounts remotely on macOS devices

We’re running into an issue while trying to create new user accounts remotely on our managed Mac devices. The action keeps failing even though we’re using the correct administrator credentials. Another thing we noticed is that the Last check-in time shown in the portal seems outdated for many of these Macs. These devices are actively being used, but the timestamp…

macOS (483)

1 week ago

mees

Discussion

2 weeks ago

Screenshots blocked on Macs

Hi team, I’m facing an error on my macs when trying to take a screenshot. The message says: “Your screenshot can’t be saved. Screenshots are not allowed.” Could you help me figure out why this is happening?

Restrictions (54)

2 weeks ago

vance_j

Discussion

2 weeks ago

Is there a way to let users approve the restart after macOS updates?

Hey everyone, we manage a fleet of Macs using Hexnode UEM, and we try to keep updates under control, so users don’t get interrupted while working. Most of our employees have critical work running on their machines, so sudden restarts are a real problem. We prefer manual update installation and want to avoid automatic restarts. Ideally, updates should install only when…

Automation (47) OS Updates (79)

2 weeks ago

tommym

Discussion

2 weeks ago

Need Uninstall script to fully remove Hexnode from Mac

I have deployed a new MDM to my devices using Hexnode- now I need to deploy a script to remove Hexnode from the devices. Can you please help me figure this out.

Remote Actions (38) Scripts (89)

2 weeks ago

amy_taylor

Discussion

2 weeks ago

Hide policy details

Hi, we’re currently managing a number of macOS devices through Hexnode, and I noticed that users can see the policy names and descriptions when they open the Profiles section in System Settings. Some of our policies include internal naming conventions that are mainly meant for our IT team. Is there any way to hide the…

macOS (483)

2 weeks ago

isaiah

Discussion

2 weeks ago

Why does MacOS show profile installation failed during Hexnode re‑enrollment?

Hi all, I factory reset a MacOS device that was previously enrolled in Hexnode and removed it from all management platforms. Now, when I try to re-enroll, I keep getting the error “Profile installation failed. The network connection was lost.” The network is fine, so I’m not sure what’s going wrong. The device was never in Apple Business Manager. Any suggestions?

2 weeks ago

jimena

Discussion

2 weeks ago

Pushing preconfigured RDP files to macOS?

Hi everyone, I’m looking for a way to push a preconfigured RDP file to our macOS devices using Hexnode. Has anyone done this successfully? We need to get these shortcuts onto the user desktops without manual setup.

macOS (483)

2 weeks ago

mike_johnson

Discussion

2 weeks ago

App Bundle Configuration Issue

Hi everyone, I’m running into a bit of a snag with App Bundles. I’ve successfully added an app to my app inventory, but when I go to create an App Bundle, I can’t select it as the “principal app”. It simply doesn't show up on the list. Is there a specific step I’m missing to make it visible?

App Management (362) macOS (483)

2 weeks ago

diane_

Discussion

3 weeks ago

Is mobileconfig file deployment available in my current Hexnode subscription tier?

Hi team, I’d like to know if mobileconfig files can be deployed using Deploy Custom Configuration policy on macOS devices under our current Hexnode UEM subscription tier.

Deployment (23)

3 weeks ago

jiggieman

Discussion

3 weeks ago

manage Chrome on macs

I want to enroll my browsers (Chrome) on GWS. I have deployed an app configuration, selected the browser and added the XML with the Token from GWS. Its been 2 hours, restarted the browsers and the chrome://policy still shows blankIs this not Doable?The XML is and the code on the picture, obviously its going to…

App Management (362) Automation (47)

3 weeks ago

noah-blake

Discussion

3 weeks ago

Anyone updating just specific apps on macOS?

Hey everyone, I need to update only a few specific apps across my macOS devices, mainly for security reasons. I know that Install application remote action would work, but I don't have the time to manually select devices and execute the action each time there’s an update. I’m also not looking to update everything automatically, since a few teams rely on specific app versions for compatibility. Is there a better…

aglaza

Ideation

6 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would allow you to update the software. I spoke with support today and their recommendation was…

App Management (362)

6 months ago

mattrizzo

Ideation

1 year ago

Filevault report

I see a possible report for Bitlocker, but it would be incredibly helpful to know which macs have Filevault enabled and the status of the encryption key (Is it is the cloud, or "Unable to fetch the recovery key" errors.

1 year ago

james-hoang-nguyen

Ideation

1 year ago

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform SSO on MacOS for Intune & EntraID. I was wondering if Hexnode is having a…

thomasburris

Ideation

2 years ago

Streamline Hexnode Access Login

As an admin user, I'd like Hexnode Access to streamline the number of login authentications when logging into a device. When using Hexnode Access currently, a user has to authenticate multiple times to get into their workstation. On macOS with FileVault enabled, it's three times: drive decryption login, local user login, Google/M365 login. This…

Hexnode Access (16)

2 years ago

andres-corella

Ideation

2 years ago

Policy to limit device assigned per user

Hello, It would be nice to have a policy to limit the number of registered devices for users. For example, I would only like to limit 1 macbook per user. This way the user is not able to register another device until we remove them as owner of their current device.

mayuresh-todankar

Ideation

2 years ago

Run Script in DEP Configuration Profile

Hey Team, Can an option to run a script be added while enrolling via DEP Configuration Profile like we have the option to create a user?

Enrollment (109)

2 years ago

sparrow

Ideation

3 years ago

Slack Integration

Dear Team, A slack integration could be really useful for generating alerts. All alerts and notifications can be easily notified to a channel or an IT admin.Saves the time to check emails or Hexnode dashboard. Cheers Ceetus

macOS (483)

3 years ago

jeremy-ah-kim

Ideation

4 years ago

Google Workspace binding with Hexnode for Mac OS devices

Integrate Google Workspace with Hexnode so we can use our Google Credentials to login to the Mac OS devices.

4 years ago

daniel-2

Ideation

5 years ago

Terminal for macOS or / Remote Desktop

It would be great to have a terminal / remote desktop for mac to directly control the user device. Because have a little troublesome when using Custom Script to fix/install software for user.

5 years ago

tim-gratz

Ideation

6 years ago

MacOS AppCatalog - Download / Install progressbar

It would be really nice to have a progress bar for the macOS App Catalog. So when i click on the desired App i can see the installation progress and also a confirmation once it is done. Just like the Managed Software Update application for Munki. Also the "installed" banner is not really appealing.

6 years ago

ecardcjdelacruz

Ideation

6 years ago

Policies/Custom Profiles for macOS & iOS Devices

Will there be changes to reflect the new profile customizations in Mojave, Catalina, and Big Sur in policies? Will there be a roadmap to be able to import custom profile configurations in to a policy so that we can further lock down and customize the look and feel to the end user?

6 years ago

janmari

Ideation

8 years ago

Terminal - Shell Commands

Hi, We would like to have Terminal feature in Hexnode portal. So we could able to monitor devices deployed remotely. e.g. Running logcat command to check device/app performance, manage files in storage, etc. Thanks

8 years ago

macOS

Anyone used Apple’s Migration Assistant to move a Hexnode-managed user to a new Mac?

Unable to create user accounts remotely on macOS devices

Screenshots blocked on Macs

Is there a way to let users approve the restart after macOS updates?

Need Uninstall script to fully remove Hexnode from Mac

Hide policy details

Why does MacOS show profile installation failed during Hexnode re‑enrollment?

Pushing preconfigured RDP files to macOS?

App Bundle Configuration Issue

Is mobileconfig file deployment available in my current Hexnode subscription tier?

manage Chrome on macs

Anyone updating just specific apps on macOS?

Update option in HexNode UEM App Catalog software

Filevault report

Platform SSO for macOS on Hexnode MDM with Google Workspace

Streamline Hexnode Access Login

Policy to limit device assigned per user

Run Script in DEP Configuration Profile

Slack Integration

Google Workspace binding with Hexnode for Mac OS devices

Terminal for macOS or / Remote Desktop

MacOS AppCatalog - Download / Install progressbar

Policies/Custom Profiles for macOS & iOS Devices

Terminal - Shell Commands

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