macOS

Want to unleash the full potential of macOS? Engage in discussions and find solutions to your queries. Managing macOS devices has never been more exciting!

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stishanok

Discussion

2 weeks ago

“The dmg file resolved has a different identifier” error when uploading app that has the same BundleIdentifier

Hi all, Scenario in short I distribute enterprise apps as DMG files. The usual workflow is to open the existing app entry, click Edit -> Upload, and drop in a newer DMG whose BundleIdentifier is identical but whose version is higher. But this process doesn't work for me: the portal claims that the BundleIdentifier…

stishanok

Discussion

3 weeks ago

How to clean up user-level leftovers on uninstall?

Hi all, When I deploy our macOS app via Apps → Add → Enterprise App (DMG) and later run Actions → Uninstall Application, the .app bundle in /Applications disappears, but user-specific data remains, for example: /Users/<username>/Library/Containers/MyCompany /Users/<username>/Library/Application Scripts/MyCompany These folders contain sandbox datapreferences, daata stores, caches, etc. Questions 1. Does Hexnode have a built-in…

macOS (366)

3 weeks ago

stishanok

Discussion

3 weeks ago

Duplicate app entries after deploying DMG

Hi everyone, I’m seeing a puzzling behaviour when I push our corporate macOS app via Hexnode as an Enterprise App (Apps → Add → Enterprise App → Upload DMG).Immediately after the install finishes the device inventory shows two separate records for what is effectively the same app: Name Size Version Identifier Status APPNAME 215.93 MB 1.1.1…

macOS (366)

3 weeks ago

clauss

Discussion

3 weeks ago

Generate an MDM report on a Mac client, equivalent to mdmdiagnostictool.exe on Windows.

Hi everyone. Is there a simple way to generate an MDM report on a macOS, similar to what mdmdiagnostictool.exe does on Windows? Any built-in tool or script suggestions?

otis

Discussion

4 weeks ago

How to block specific Wi-Fi networks on macOS?

Hi, everyone! Our organization uses Hexnode for device management, and I was wondering if there’s a way to block specific Wi-Fi networks from being accessed on our team’s macOS devices. Is this something that can be done via macOS system settings, or does Hexnode offer a solution for this?

macOS (366) Scripts (77)

4 weeks ago

reggie

Discussion

1 month ago

‘The app could not be installed’ prompt when trying to install the DMG app

Hey everyone, We’re trying to deploy “PDFsam” application to a fleet of macOS devices in our organization. Since the app is not available on the App Store, we have added the DMG file as an enterprise app. However, on the Hexnode portal, the install attempt fails with the message “The app could not be installed”…

App Management (286)

1 month ago

emersyn

Discussion

1 month ago

macOS devices compliant despite different password policy?

Hi everyone, We’ve enforced a passcode policy on our macOS devices with a minimum password length of 12 characters. But I’m seeing a few devices with 8-character passwords still marked as compliant in the portal. Does anyone know how this is possible? Is the system checking all user accounts or only specific ones?

macOS (366)

1 month ago

jean-claude-lopez

Discussion

2 months ago

DEP sync ...

Hi ! Since yesterday, DEP synchronization has stopped working. I have this error message: The latest sync at 07:11:39 has failed since Your organization is yet to accept the latest terms and conditions of the Apple DEP program. When I log in to Apple Business Manager, I don't get a prompt to accept the new…

DEP (36)

2 months ago

roger

Discussion

2 months ago

macOS enrollment profile issue

Hi everyone, We’re trying to enroll some macOS devices in our organization using ADE. We have created and assigned the appropriate enrollment profiles, but during setup, the devices fail to install the profile with the error: “Profile installation failed.” Has anyone encountered this before or have any suggestions on how to resolve it?

arthur

Discussion

2 months ago

Remove default signature from Outlook mails

Hey folks, we’ve noticed that the emails sent from Outlook on Macs are automatically including a default signature like the one shown below: Is there any way to remove this default signature in the Outlook app for all the Macs enrolled in our organization?

gnishilda

Discussion

3 months ago

Block CLI tools installation

Hi community. Is there a way to completely block the installation of CLI tools on my managed macOS devices? Specifically, I want to ensure users cannot trigger installations via Terminal commands like git, gcc, or others that prompt the system to download and install developer tools.

arthur

Discussion

3 months ago

How to skip setup for manually enrolled Macs?

Hi Community, we're planning to enroll several newly purchased MacBooks into our organization using Hexnode. To streamline the process, we're looking for a way to skip the setup assistant steps during enrollment, so users don’t have to go through them manually. I would really appreciate any tips on how to make this work!

mattrizzo

Ideation

10 months ago

Filevault report

I see a possible report for Bitlocker, but it would be incredibly helpful to know which macs have Filevault enabled and the status of the encryption key (Is it is the cloud, or "Unable to fetch the recovery key" errors.

10 months ago

james-hoang-nguyen

Ideation

10 months ago

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform SSO on MacOS for Intune & EntraID. I was wondering if Hexnode is having a…

thomasburris

Ideation

11 months ago

Streamline Hexnode Access Login

As an admin user, I'd like Hexnode Access to streamline the number of login authentications when logging into a device. When using Hexnode Access currently, a user has to authenticate multiple times to get into their workstation. On macOS with FileVault enabled, it's three times: drive decryption login, local user login, Google/M365 login. This…

Hexnode Access (10)

11 months ago

andres-corella

Ideation

1 year ago

Policy to limit device assigned per user

Hello, It would be nice to have a policy to limit the number of registered devices for users. For example, I would only like to limit 1 macbook per user. This way the user is not able to register another device until we remove them as owner of their current device.

mayuresh-todankar

Ideation

1 year ago

Run Script in DEP Configuration Profile

Hey Team, Can an option to run a script be added while enrolling via DEP Configuration Profile like we have the option to create a user?

Enrollment (65)

1 year ago

sparrow

Ideation

3 years ago

Slack Integration

Dear Team, A slack integration could be really useful for generating alerts. All alerts and notifications can be easily notified to a channel or an IT admin.Saves the time to check emails or Hexnode dashboard. Cheers Ceetus

macOS (366)

3 years ago

jeremy-ah-kim

Ideation

3 years ago

Google Workspace binding with Hexnode for Mac OS devices

Integrate Google Workspace with Hexnode so we can use our Google Credentials to login to the Mac OS devices.

3 years ago

daniel-2

Ideation

4 years ago

Terminal for macOS or / Remote Desktop

It would be great to have a terminal / remote desktop for mac to directly control the user device. Because have a little troublesome when using Custom Script to fix/install software for user.

4 years ago

tim-gratz

Ideation

5 years ago

MacOS AppCatalog - Download / Install progressbar

It would be really nice to have a progress bar for the macOS App Catalog. So when i click on the desired App i can see the installation progress and also a confirmation once it is done. Just like the Managed Software Update application for Munki. Also the "installed" banner is not really appealing.

5 years ago

ecardcjdelacruz

Ideation

5 years ago

Policies/Custom Profiles for macOS & iOS Devices

Will there be changes to reflect the new profile customizations in Mojave, Catalina, and Big Sur in policies? Will there be a roadmap to be able to import custom profile configurations in to a policy so that we can further lock down and customize the look and feel to the end user?

5 years ago

janmari

Ideation

7 years ago

Terminal - Shell Commands

Hi, We would like to have Terminal feature in Hexnode portal. So we could able to monitor devices deployed remotely. e.g. Running logcat command to check device/app performance, manage files in storage, etc. Thanks

7 years ago

macOS

“The dmg file resolved has a different identifier” error when uploading app that has the same BundleIdentifier

How to clean up user-level leftovers on uninstall?

Duplicate app entries after deploying DMG

Generate an MDM report on a Mac client, equivalent to mdmdiagnostictool.exe on Windows.

How to block specific Wi-Fi networks on macOS?

‘The app could not be installed’ prompt when trying to install the DMG app

macOS devices compliant despite different password policy?

DEP sync ...

macOS enrollment profile issue

Remove default signature from Outlook mails

Block CLI tools installation

How to skip setup for manually enrolled Macs?

Filevault report

Platform SSO for macOS on Hexnode MDM with Google Workspace

Streamline Hexnode Access Login

Policy to limit device assigned per user

Run Script in DEP Configuration Profile

Slack Integration

Google Workspace binding with Hexnode for Mac OS devices

Terminal for macOS or / Remote Desktop

MacOS AppCatalog - Download / Install progressbar

Policies/Custom Profiles for macOS & iOS Devices

Terminal - Shell Commands

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