macOS

All posts with the macOS tag

Discussion
4 days ago Mar 05, 2026

Unable to create user accounts remotely on macOS devices

We’re running into an issue while trying to create new user accounts remotely on our managed Mac devices. The action keeps failing even though we’re using the correct administrator credentials.  Another thing we noticed is that the Last check-in time shown in the portal seems outdated for many of these Macs. These devices are actively being used, but the timestamp…

Discussion
1 week ago Mar 01, 2026

Hide policy details

Hi, we’re currently managing a number of macOS devices through Hexnode, and I noticed that users can see the policy names and descriptions when they open the Profiles section in System Settings. Some of our policies include internal naming conventions that are mainly meant for our IT team. Is there any way to hide the…

Discussion
1 week ago Feb 27, 2026

Pushing preconfigured RDP files to macOS?

Hi everyone, I’m looking for a way to push a preconfigured RDP file to our macOS devices using Hexnode. Has anyone done this successfully? We need to get these shortcuts onto the user desktops without manual setup.

Discussion
2 weeks ago Feb 26, 2026

App Bundle Configuration Issue

Hi everyone, I’m running into a bit of a snag with App Bundles. I’ve successfully added an app to my app inventory, but when I go to create an App Bundle, I can’t select it as the “principal app”. It simply doesn't show up on the list. Is there a specific step I’m missing to make it visible? 

Discussion
3 weeks ago Feb 18, 2026

Anyone updating just specific apps on macOS?

Hey everyone,  I need to update only a few specific apps across my macOS devices, mainly for security reasons.   I know that Install application remote action would work, but I don't have the time to manually select devices and execute the action each time there’s an update.  I’m also not looking to update everything automatically, since a few teams rely on specific app versions for compatibility.  Is there a better…

Discussion
3 weeks ago Feb 14, 2026

Scan device location fails

Hi, I tried running the scan device location action on a Mac that’s currently in our warehouse. I was just testing it before deploying the device. The action is showing as failed in the action history though the device is physically there. Any idea why this would happen?

Ideation
1 year ago Sep 16, 2024

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform SSO on MacOS for Intune & EntraID. I was wondering if Hexnode is having a…

Ideation
2 years ago Nov 03, 2023

Disabling Office Macros

My company requires Office Macros are disabled. For Winodws and MacOS, this is not a built in setting in Hexnode policies. I cannot find any Powershell scripts or batch files to run and enable this setting. Can this be built in?

Ideation
3 years ago Jun 13, 2023

Allow local user to auto promote/demote

We use tools to allow local user to promote to admin for a short period of time (1h), they must provide reason and this action is sent to our SIEM for monitoring. We use : Privilege (https://github.com/SAP/macOS-enterprise-privileges) for macOS MakeMeAdmin (https://github.com/pseymour/MakeMeAdmin) for Windows Now that you added local users management on Hexnode, offering a similar…

Ideation
3 years ago Mar 27, 2023

Feature Request: Ability to use custom scripts within a policy for Mac/Windows

Hello Hexnode peoples, We are hoping to get a feature request placed to have the ability to use custom scripts within policies to force the installation and configuration of applications. Our use cases revolve around the need to be able to force software for security and other tools be installed on all existing, and new…

Ideation
3 years ago Dec 16, 2022

Add Admin user with functionality like Microsoft LAPS

I have been a long-time user of Microsoft LAPS and would like to have similar functionality in Hexnode across different operating systems. Local Administrator Password Solution (LAPS) is a function that prevents using the same administrative passwords across different endpoints/devices. It regularly changes the passwords and enables management software to retrieve the correct password for…