macOS

All posts with the macOS tag

Discussion
2 days ago Dec 11, 2025

Non-compliance issue in app installation

Hey Hexnode Community,  I've got an enrolled device flagged as Non-Compliant, and I think the issue seems to be with one of the Required Apps policy I pushed out.  The app is definitely installed on the device, so I'm confused about why the compliance check is failing. Does anyone know why this might be happening and what I can do to clear this compliance status? 

Discussion
4 days ago Dec 10, 2025

Change user name

Hello everyone, I have few macOS devices enrolled in Hexnode, but it currently displays the default username. I’d like to update it to the real username. I can’t find any option to change the name.

Discussion
6 days ago Dec 08, 2025

API - macOS Update payload

End-state: I want to use the API to create a macOS update policy with the download only requirement and the preferences and deferal. But...I made a macOS update policy that included the scheduling so that I can see what the payload looks like to be able to create it through the API but I'm only…

Discussion
1 week ago Dec 07, 2025

macOS Updates not being deployed

Hey people, I’m trying to force install updates on some Macs. I’d used a policy for this with the update settings set to Download and Install and manually triggered the updates. But the devices remained on the current version, which is weird as in the Action history as I see the action status as Initiated. Anyone got any thoughts on how to fix this issue?

Discussion
2 weeks ago Dec 03, 2025

How can I show a maintenance message on all managed devices?

Hey everyone, We’ve got some scheduled maintenance coming up, and I need a way to send a message to all our managed devices, so users know what to expect. Ideally something quick that shows up on the device without us having to push a full policy. Is there a built-in way to send a message…

Discussion
2 weeks ago Dec 03, 2025

Unable to apply Hexnode Access policy

Hi guys, I’m trying to apply the Hexnode Access policy on a few Macs in our organization, but it keeps failing. I feel like I’m missing something obvious here. Any ideas what might be causing it?

Discussion
2 weeks ago Dec 01, 2025

SentinelOne install keeps failing with 1603 and now my device is non-compliant

Hey folks, Running into something odd. One of our macOS devices is now flagged non-compliant because SentinelOne refuses to install. Deployment keeps failing with error 1603, and after adding the SITE_TOKEN (twice… just in case), it still fails. Hexnode just says “missing required app,” SentinelOne says “1603,” and I’m somewhere in the middle staring at…

Discussion
3 weeks ago Nov 24, 2025

Error while enrolling macOS devices

Hey, I tried enrolling one of my macOS devices into Hexnode using the portal URL, but I got this error: “Profile-driven enrollment is currently blocked by your organization. Please contact your IT admin for further assistance.” Is there a way to troubleshoot this? Any guidance would be appreciated. Thanks.

Ideation
1 year ago Sep 16, 2024

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform SSO on MacOS for Intune & EntraID. I was wondering if Hexnode is having a…

Ideation
2 years ago Nov 03, 2023

Disabling Office Macros

My company requires Office Macros are disabled. For Winodws and MacOS, this is not a built in setting in Hexnode policies. I cannot find any Powershell scripts or batch files to run and enable this setting. Can this be built in?

Ideation
3 years ago Jun 13, 2023

Allow local user to auto promote/demote

We use tools to allow local user to promote to admin for a short period of time (1h), they must provide reason and this action is sent to our SIEM for monitoring. We use : Privilege (https://github.com/SAP/macOS-enterprise-privileges) for macOS MakeMeAdmin (https://github.com/pseymour/MakeMeAdmin) for Windows Now that you added local users management on Hexnode, offering a similar…

Ideation
3 years ago Mar 27, 2023

Feature Request: Ability to use custom scripts within a policy for Mac/Windows

Hello Hexnode peoples, We are hoping to get a feature request placed to have the ability to use custom scripts within policies to force the installation and configuration of applications. Our use cases revolve around the need to be able to force software for security and other tools be installed on all existing, and new…

Ideation
3 years ago Dec 16, 2022

Add Admin user with functionality like Microsoft LAPS

I have been a long-time user of Microsoft LAPS and would like to have similar functionality in Hexnode across different operating systems. Local Administrator Password Solution (LAPS) is a function that prevents using the same administrative passwords across different endpoints/devices. It regularly changes the passwords and enables management software to retrieve the correct password for…

Ideation
3 years ago Oct 19, 2022

Slack Integration

Dear Team, A slack integration could be really useful for generating alerts. All alerts and notifications can be easily notified to a channel or an IT admin.Saves the time to check emails or Hexnode dashboard. Cheers Ceetus