Enrollment

All posts with the Enrollment tag

Discussion
2 days ago Mar 27, 2026

MDM Migration Issues

I recently migrated about a dozen devices from Rippling to Hexnode. Most of the headache came from the Rippling side, but now that everyone is completely in Hexnode we're experiencing issues there, too.  The biggest issue is that one user's device in particular was rendered completely unusable. Screen flickering, apps crashing, and inability to control…

Discussion
5 days ago Mar 23, 2026

Android Enterprise Setup Removed

Hi Team,  We have accidentally removed our Android Enterprise setup from the Google Play Console. We now need to reconfigure the Android Enterprise integration with Hexnode to resume device enrollments.  We currently have 267 devices enrolled and are concerned about losing management control or triggering a mass disenrollment 😬. Is there any way to recover the setup so…

Discussion
2 weeks ago Mar 13, 2026

Android Enterprise QR Enrollment with WPA2-Enterprise Wi-Fi

Hey everyone, we’re currently rolling out Android Enterprise device owner enrollment using the 6-tap QR method, and we’ve run into a challenge when the deployment environment uses WPA2-Enterprise Wi-Fi.  During enrollment, the device tries to connect to the corporate Wi-Fi network, but authentication fails because the Root CA certificate required for WPA2-Enterprise isn’t yet installed on the device. In the normal Android Wi-Fi setup UI,…

Discussion
4 weeks ago Mar 04, 2026

Switched to authenticated enrollment and now devices won’t auto-assign to default user

Hi all!  I recently switched from open enrollment to authenticated enrollment in Hexnode UEM.  Earlier, devices were enrolling directly and getting assigned to my default user (my email).  Now, when I try to enroll another iPad, the enrollment request goes to my email, and it requires credential verification during setup. I just want this new iPad to be added under the same user account as before. I don’t want to create a new user,…

Discussion
1 month ago Feb 25, 2026

Windows devices enrolling as “Default User” instead of Google Workspace authenticated user.

Hi team, we are enrolling our Windows devices using Hexnode portal. We expect the users to authenticate it using their Google credentials during enrollment, but devices are getting enrolled under default user instead.  Is there any configuration required to enable Google Authentication? 

Ideation
3 years ago Dec 16, 2022

Add Admin user with functionality like Microsoft LAPS

I have been a long-time user of Microsoft LAPS and would like to have similar functionality in Hexnode across different operating systems. Local Administrator Password Solution (LAPS) is a function that prevents using the same administrative passwords across different endpoints/devices. It regularly changes the passwords and enables management software to retrieve the correct password for…