App Management

All posts with the App Management tag

Discussion
2 days ago Jan 14, 2026

I cannot clear the history for Safari browser, even though App configuration profile is applied

Hey, I used the App configurations policy to apply a custom app configuration profile to the Safari browser, where a key was created to delete browser history older than 7 days automatically. The policy association was successful, and the key was created, but history beyond the last 7 days has not been deleted. 

Discussion
3 days ago Jan 13, 2026

iPad keeps prompting during app installation via Hexnode

Hi everyone, we have an iPad running iOS 18.6 with a Hexnode policy applied. The policy has some apps added as Required Apps, but the device keeps showing this pop-up:  “App installation – Sign in to iTunes to allow portal.hexnodemdm.com to manage and install apps.”  This keeps happening, and it’s causing trouble for users handling iPad. We don’t want users to sign in…

Discussion
4 weeks ago Dec 20, 2025

Copy policy configuration

Hey folks! I manage multiple teams, and many of them use the same app setup. Is there a way to copy an app configuration from one profile to another instead of recreating it every time?

Discussion
1 month ago Dec 16, 2025

Installation of Adobe Acrobat DC

Hi guys, I manage multiple Windows devices and recently tried installing Adobe Acrobat via the Hexnode App Store, which worked successfully. However, when I attempted to deploy Adobe Acrobat DC, the installation failed repeatedly. This made me wonder, does Hexnode support deploying specific Adobe versions like Acrobat 2024, Acrobat 2020, or Acrobat Reader 2020, beyond…

Discussion
1 month ago Dec 11, 2025

Non-compliance issue in app installation

Hey Hexnode Community,  I've got an enrolled device flagged as Non-Compliant, and I think the issue seems to be with one of the Required Apps policy I pushed out.  The app is definitely installed on the device, so I'm confused about why the compliance check is failing. Does anyone know why this might be happening and what I can do to clear this compliance status? 

Discussion
1 month ago Dec 04, 2025

Authenticator app crashes with ‘Access Denied’ when opening screen lock in kiosk mode

Hey everyone, I’m running into an issue on one of our Android devices in kiosk mode. We’re testing an authenticator app with passkeys/passwordless login. The app requires setting a screen lock to complete the login, but when the screen lock settings are opened, it shows “access denied” and the app crashes immediately. Has anyone run…

Ideation
4 months ago Sep 09, 2025

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would allow you to update the software. I spoke with support today and their recommendation was…

Ideation
2 years ago Dec 08, 2023

Feature request: Enable custom scripts auto-trigger for the new group members.

We're currently trying to create a proper Windows PC onboarding mechanics. During this phase we need to have several applications installed depending on a group membership. Because of the Hexnode limitations we aren't able to properly configure auto-deployment for some applications. Those ones can be installed via ps1 script for sure, but we need to…

Ideation
2 years ago Dec 04, 2023

IOS Auto App Updates

We would like the feature to allow IOS apps to auto update. The current methods do not work reliably or scale well. We have tried relying on the devices to have the apps auto update and it does not work. Making an app mandatory does work but it is not feasible to scale. We would…

Ideation
2 years ago Nov 14, 2023

IOS Auto App Updates

We need an auto update feature for non mandatory applications or a way for users to update applications from the app catalog? This is a major pain point from our previous mdm. We can not feasibly make all the different apps mandatory for all the different users needs. We would end up with hundreds of…

Ideation
3 years ago Jun 06, 2023

Feature Request: Remote Access for Family Members of Telemarie.de

Dear Hexnode Customer Service Team, I hope this email finds you well. As a long-time customer of Hexnode, I would like to start by expressing my appreciation for the excellent software and top-notch customer service you provide. Your solutions have greatly improved our workflows. Today, I would like to submit a feature request that I…

Ideation
3 years ago Nov 11, 2022

Scheduled Enterprise App Updates

Please create an option on the "Edit" screen for enterprise apps where we can schedule a new .ipa or .apk file to be put into production at a future date/time. Maintenance windows are usually overnight, so having to get up in the middle of the night to update an enterprise app is very frustrating. Thank…