App Management

All posts with the App Management tag

Discussion
6 days ago Feb 05, 2026

Unable to Uninstall Applications on ADE-Enrolled iPads

Hy everyone, We’re facing an issue with uninstalling apps from our iPads that are enrolled via Apple ADE. The Remove Apps option is enabled under Advanced Restrictions in Hexnode. When we try to remove an app, the option to remove apps is visible, but the Delete App option never appears. We only have a single policy applied to these devices.…

Discussion
1 week ago Feb 04, 2026

How to avoid multiple notifications when deploying SentionelOne on macOS?

I recently deployed the SentinelOne app to macOS devices. The installation works fine, but after that, users see multiple notification prompts from different SentinelOne components such as: “SentinelOne Extensions” added items that can run in the background....”. Is there a way to suppress these notifications so the installation feels completely silent for the end user?

Discussion
1 week ago Feb 03, 2026

App catalog Inquiry

Hi team, I’ve created an App Catalog and associated it with a policy to all my macOS devices. However, on my macOS devices, I can see only one app listed in the Hexnode UEM App.  The policy is correctly associated, and the catalog seems fine. Am I missing anything here? 

Discussion
1 week ago Feb 02, 2026

Apps showing “Restricted by administrator” in App Catalog

Hi everyone, We’re noticing an issue on some Samsung Android devices where a few apps in the App Catalog show “Restricted by administrator.” We haven’t blocked anything, and users were able to install these apps earlier without issues. Now users can’t install apps like Microsoft Authenticator, OpsGenie, and OneLogin Protect on their own. We have…

Discussion
1 week ago Feb 01, 2026

TeamViewer app deployment status

Hey, I’m having an issue with TeamViewer application deployment on macOS devices. Even though the app is installed and the file path success criteria are met, Hexnode portal shows the action as Failed. Additionally, the Privacy Preferences policy is failing to associate with the device, returning an error: “The key ‘CodeRequirement’ has an invalid value.”…

Ideation
5 months ago Sep 09, 2025

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would allow you to update the software. I spoke with support today and their recommendation was…

Ideation
2 years ago Dec 08, 2023

Feature request: Enable custom scripts auto-trigger for the new group members.

We're currently trying to create a proper Windows PC onboarding mechanics. During this phase we need to have several applications installed depending on a group membership. Because of the Hexnode limitations we aren't able to properly configure auto-deployment for some applications. Those ones can be installed via ps1 script for sure, but we need to…

Ideation
2 years ago Dec 04, 2023

IOS Auto App Updates

We would like the feature to allow IOS apps to auto update. The current methods do not work reliably or scale well. We have tried relying on the devices to have the apps auto update and it does not work. Making an app mandatory does work but it is not feasible to scale. We would…

Ideation
2 years ago Nov 14, 2023

IOS Auto App Updates

We need an auto update feature for non mandatory applications or a way for users to update applications from the app catalog? This is a major pain point from our previous mdm. We can not feasibly make all the different apps mandatory for all the different users needs. We would end up with hundreds of…

Ideation
3 years ago Jun 06, 2023

Feature Request: Remote Access for Family Members of Telemarie.de

Dear Hexnode Customer Service Team, I hope this email finds you well. As a long-time customer of Hexnode, I would like to start by expressing my appreciation for the excellent software and top-notch customer service you provide. Your solutions have greatly improved our workflows. Today, I would like to submit a feature request that I…

Ideation
3 years ago Nov 11, 2022

Scheduled Enterprise App Updates

Please create an option on the "Edit" screen for enterprise apps where we can schedule a new .ipa or .apk file to be put into production at a future date/time. Maintenance windows are usually overnight, so having to get up in the middle of the night to update an enterprise app is very frustrating. Thank…