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Discussion

2 months ago

Apple TV Devices Showing Blank Screen and Stuck in Kiosk Mode

We recently deployed a batch of Apple TVs with a Kiosk policy applied. However, a few of the devices are only showing a blank screen after the policy was pushed. The rest are working as expected. We are unsure why only certain devices are affected. Could you help us understand what might be causing this?

2 months ago

ezekiel

Discussion

8 months ago

Clear app data on Apple TV

Hey all, we’re using Hexnode to manage our Apple TVs, and one of our requirements is to clear app data for specific apps from time to time. Is there a way to do this directly through Hexnode, perhaps via a custom configuration profile or any other supported method?

Apple TV (33)

8 months ago

tomas

Discussion

9 months ago

Trouble deploying Ditto receiver on Apple TV

Hey everyone! I’m trying to deploy the Ditto Receiver on our organization’s Apple TVs using Hexnode UEM, but I’m not seeing any digital signage on the device end. Has anyone successfully done this before?

josiah

Discussion

1 year ago

Prevent user from setting parental controls on Apple TV

Hi, is there a way to prevent users from setting parental control passcodes on an Apple TV? People keep setting passcodes, and it's frustrating to wipe the devices every time just to reset them.

Apple TV (33) Configurations (35)

1 year ago

bram

Discussion

1 year ago

Can't deploy store app to apple tv

Hey there, I've been using hexnode to manage a couple of Apple Tvs. I can add store apps to the inventory, but I can't deploy them to the devices. I've tried both the install application action and the required apps policy. The option to add Store apps doesn’t even show up. I also tried adding…

Apple TV (33) Kiosk (218)

1 year ago

amelia

Discussion

1 year ago

Can I set up a Start-up application on Apple TV?

Hey all! We have a few Apple TVs set up on our production line to display instructions for the line workers. Our enterprise application plays these instructions line by line, repeating for a set period of time. Now, we have a new requirement: we need our enterprise application to launch automatically on startup. Is there…

Apple TV (33)

1 year ago

aaron

Discussion

2 years ago

Issues with adding Apple TV to ABM or supervising via Apple Configurator

Hi there, I'm having trouble enrolling my Apple TV, which is a Wi-Fi model and doesn't have a USB C or Ethernet port, into Apple Business Manager or making it supervised through Apple Configurator. Is this a limitation of the device itself, or is there a way to work around it?

ABM (53) ADE (49) Apple TV (33)

2 years ago

joe-marr

Discussion

2 years ago

Deploying Apps on Apple TV

Hello, I'm getting the impression that it's not supported, but is it possible to deploy apps from the app store?

App Management (359) Apple TV (33)

2 years ago

helpdesk

Discussion

2 years ago

Apple TV - Kiosk Mode - delayed app after restart

Kiosk mode would work perfectly for our manufacturing plant if after reboot, the app would delay from opening for a specified amount of time. The problem we are facing is the app opens before networking (wifi) is established and the app goes into an error which requires the end-user to click retry. If we had…

Apple TV (33)

2 years ago

mikaela

Discussion

4 years ago

Solved

Display message on apple tv Solved

Hey guys, we really wanna find a way to display custom messages on the apple tvs we have in our conference rooms. All we want is to configure something sort of a custom welcome message when the device has internet connectivity and it should display that message even when the tv is offline...If anyone got…

Apple TV (33)

4 years ago

isabis

Discussion

5 years ago

Identifying multiple Apple Tv

Is there a way to add some identifier for Apple TV devices. We use multiple apple tv for our programs and users are assigned a device for the duration of the program. Now, we just stick a paper with some number and we direct users to their allocated apple tv. Any feature to help users…

Apple TV (33)

5 years ago

emi

Discussion

5 years ago

Wipe multiple Apple TVs at once

We have some Apple TV devices in our possession which we need to reset frequently after deploying them in events. It consumes a lot of time, and doing it from a single place without manual involvement would be a great improvement for us. Does Hexnode have the feature?

Apple TV (33)

5 years ago

Apple TV

Apple TV Devices Showing Blank Screen and Stuck in Kiosk Mode

Clear app data on Apple TV

Trouble deploying Ditto receiver on Apple TV

Prevent user from setting parental controls on Apple TV

Can't deploy store app to apple tv

Can I set up a Start-up application on Apple TV?

Issues with adding Apple TV to ABM or supervising via Apple Configurator

Deploying Apps on Apple TV

Apple TV - Kiosk Mode - delayed app after restart

Display message on apple tv Solved

Identifying multiple Apple Tv

Wipe multiple Apple TVs at once

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