Wipe multiple Apple TVs at once

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We have some Apple TV devices in our possession which we need to reset frequently after deploying them in events. It consumes a lot of time, and doing it from a single place without manual involvement would be a great improvement for us. Does Hexnode have the feature?

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  • Zach Goodman

    Zach Goodman

    Moderator

    Zach Goodman

    Moderator

    Hi @Emi, Hexnode UEM supports remote wipe for Apple TV devices starting with tvOS 10.2 and up. Wiping the device will reset the device to its factory settings.
    To wipe multiple Apple TV devices from Hexnode UEM follow these steps –
    1. Navigate to Manage > Devices and filter out the Apple TV devices.
    2. Mark the checkbox for the devices you need to wipe.
    3. Click on the Actions drop-down button and select Wipe device from the list.
    4. Confirm your action.

    Note:
    ● When a DEP-enrolled device is wiped, the device will be re-enrolled if the option “Enroll devices in MDM” is enabled in the default DEP policy associated with your DEP account.
    ● On non-DEP devices, the device will have to be manually re-enrolled once this action is initiated.

    Find out more about the Wipe device action from our Help Center documentation.

    Cheers!
    Zach Goodman
    Hexnode UEM

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    Emi

    Participant

    Emi

    Participant

    I’ll run a trail on some device and check.

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    Max Joey

    Participant

    Max Joey

    Participant

    @emi did the feature work for you? We are also looking on some solution for Apple tv device management (tvOs version 14.5)

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    Emi

    Participant

    Emi

    Participant

    Yes, it works. Shouldn’t be a problem for you as well but I think it is supported from their Enterprise plan.

  • Zach Goodman

    Zach Goodman

    Moderator

    Zach Goodman

    Moderator

    Hi @Max-Joey, Wipe device action for Apple TV is supported on our Enterprise, Ultimate and Ultra plans.

    Cheers!
    Zach Goodman
    Hexnode UEM