[wyatt Participant 5 April 2024 wyatt Participant]

Hello guys,

We’ve encountered the same issues you mentioned when adding the Apple TV Wi-Fi model to ABM or supervising it via Apple Configurator. In our experience, this issue is specific to the Wi-Fi model without USB-C or Ethernet ports. We’ve found that using an Apple TV model that does have these ports can be added to ABM or supervise it via Configurator.

[Aaron Participant 5 April 2024 Aaron Participant]

I don’t know why Apple did not mention this. As a turnaround do we have another solution on how to add this kind of Apple TV to ABM?

[Gael Participant 8 April 2024 Gael Participant]

Hello @Aaron,

You can add Apple TV Wi-Fi models to ABM if the device was purchased from an Apple authorized reseller. This is the only way as of now for the Apple TV Wi-Fi models to be added to the ABM.