Issues with adding Apple TV to ABM or supervising via Apple Configurator

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Hi there,

I’m having trouble enrolling my Apple TV, which is a Wi-Fi model and doesn’t have a USB C or Ethernet port, into Apple Business Manager or making it supervised through Apple Configurator. Is this a limitation of the device itself, or is there a way to work around it?

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  • Participant



    Hello guys,

    We’ve encountered the same issues you mentioned when adding the Apple TV Wi-Fi model to ABM or supervising it via Apple Configurator. In our experience, this issue is specific to the Wi-Fi model without USB-C or Ethernet ports. We’ve found that using an Apple TV model that does have these ports can be added to ABM or supervise it via Configurator.