Permission per app to write to home screen in kiosk modeSolved

Participant
Ideation
11 months ago

Goodday,

Our drivers made in the past, before Hexnode, addresses in the Gmap app and through the 3 dot option in maps they put the route on the home screen:

https://www.androidauthority.com/wp-content/uploads/2022/02/adding-route-to-home-screen-on-google-maps.jpg

This option in maps disappeared since the device is put in Device owner mode.

Is it possible for Hexnode that they can give the maps app the permission to write to the home screen?

I think this is the problem in combination with being a device owner.

Replies (4)

Marked SolutionPending Review
Hexnode Expert
11 months ago
Marked SolutionPending Review

Hello @LB_Crew,

We’ll see to it. Will get back to you soon!

Best regards,
Chloe Edison
Hexnode UEM

Marked SolutionPending Review
Hexnode Expert
11 months ago
Marked SolutionPending Review

Hello @LB_Crew,

Please be informed that it is currently not possible to add shortcuts to the home screen of kiosk-enabled Android devices via Hexnode. This applies to every mode of enrollment; it is not specific to devices enrolled as Device Owner in the Android Enterprise program.

Hope this clears your query, please feel to reach out anytime!

Best regards,
Chloe Edison
Hexnode UEM

Marked SolutionPending Review
Participant
11 months ago
Marked SolutionPending Review

Hi Chloe,

Thanks for the reply.

It ‘s a pitty. I will request it as a feature request on the forum.

Best regards,

Roberto

Marked SolutionPending Review
Hexnode Expert
11 months ago
Marked SolutionPending Review

Yes, absolutely! Your suggestions are highly valued.

Once a feature request is raised, we can take it up with the respective teams, check its feasibility and start working on the same.

Best regards,
Chloe Edison
Hexnode UEM