Android

Indulge in discussions with experts and optimize your Android device fleet like never before.

1,401 Replies
492 Topics
Discussion
5 days ago Dec 31, 2025

Android Enterprise Profile Owner enrollment failing with Google Workspace authentication

Hey everyone, I’m posting this on behalf of our admin team because we’ve hit a blocker while enrolling Samsung devices as Profile Owner using Android Enterprise. Here’s what’s happening in our setup: We’re enforcing authentication using Google Workspace during enrollment. The flow starts off fine — we install Hexnode for Work, scan the Profile Owner…

Discussion
2 weeks ago Dec 22, 2025
Solved

When the Android Enterprise owner account disappears.......what really happens? Solved

We’ve been hit by a strange and stressful situation. Our Android Enterprise organization was originally set up using a Gmail account, and that account was suddenly deleted by Google. It’s not recoverable anymore. The devices are still in use, but now we’re unsure how this affects management going forward. Is there any way to replace…

Discussion
3 weeks ago Dec 18, 2025

Wipe Option Availability

Hi everyone, I’m trying to wipe an Android device from the Hexnode portal, but I can’t find the Wipe Device option. Could someone help me understand why this option is missing?

Discussion
3 weeks ago Dec 14, 2025

Enrollment - Work account creation

Hi, I need to create a work account on my Android device. Any ideas as to which enrollment type I should use? There are options like Device Owner, Profile Owner, and several others linked here: https://www.hexnode.com/mobile-device-management/help/enroll-android-mobile-devices-hexnode-mdm/

Discussion
1 month ago Dec 05, 2025
Solved

Android Enterprise registration failing with Google Workspace domain anyone seen this? Solved

Hey all, I was trying to set up Android Enterprise enrollment, but we hit a wall while registering with our Google Workspace account. The setup page simply refuses to continue after signing. We’re using a Google domain for Workspace, so I assumed it would work, but apparently the enrollment keeps looping back without registering anything.…

Discussion
1 month ago Dec 04, 2025

Authenticator app crashes with ‘Access Denied’ when opening screen lock in kiosk mode

Hey everyone, I’m running into an issue on one of our Android devices in kiosk mode. We’re testing an authenticator app with passkeys/passwordless login. The app requires setting a screen lock to complete the login, but when the screen lock settings are opened, it shows “access denied” and the app crashes immediately. Has anyone run…

Discussion
1 month ago Dec 03, 2025

Can I block automatic software updates on Android?

Hey everyone, there was an issue with scanning barcodes using the Urovo mobiles used in one of our manufacturing facilities last day and it seems like it was due to the recent Android software update that occurred. I want to stop the automatic software update from happening to the devices in the rest of our facilities. Any way of doing that using Hexnode?

Ideation
1 month ago Nov 26, 2025

Add ability to update or create apps with manifest paths

Hey team,   We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to upload .apk files directly to your API for distribution.   Due to this restriction, it…

Ideation
2 months ago Oct 29, 2025

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Ideation
2 years ago Jan 22, 2024

Use keyboard for Android Remote Control

It would be beneficial if users could use their computer keyboards to type remotely on the device, rather than having to click on the virtual keyboard. This feature would allow me, and likely many other users, to stop using TeamViewer and consider upgrading to Ultimate.

Ideation
2 years ago Nov 07, 2023

Permission per app to write to home screen in kiosk mode

Goodday, Our drivers made in the past, before Hexnode, addresses in the Gmap app and through the 3 dot option in maps they put the route on the home screen: This option in maps disappeared since the device is put in Device owner mode. Is it possible for Hexnode that they can give the maps…

Ideation
3 years ago Dec 16, 2022

Export SIM contacts remotely

Dear Hexnode, You already have the nice feature to import SIM contacts to an Android device and I love it! It would be even more great if you implement an export option to export the contacts of an Android device to a network location, preferable with a verify option to be sure that the contact…

Ideation
4 years ago Nov 15, 2021

Different Lock- and homescreen wallpapers

Hi,   Is it possible to assign a different wallpaper to the lock screen than the one for the homescreen from the MDM? If not, is it possible to request the feature, because I am currently doing it by hand and that goes right until there is a policy update.

Ideation
4 years ago Jul 22, 2021

Direct policy enrolment feature request.

Is it possible to enrol an Android device directly to a policy? currently the enrolment process is hectic, for instance we were using Esper.io previously, the enrolment process is very simple in esper. In Esper we can create a policy template, which will generate a QR code for that policy, so when we enrol a…