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carter

Discussion

4 days ago

Locking app remotely on Android TV

Hey people, does anyone know if apps on Android TV can be remotely locked through Hexnode?

verbnigge

Discussion

5 days ago

Wi-Fi hotspot under peripheral settings not working as expected

Hey everyone! I wanted to share something we have encountered with Android 16 devices in kiosk mode. When we try to enable the Wi-Fi Hotspot through the peripheral settings, it turns on but immediately turns off again. However, once we exit kiosk mode, the hotspot stays on and works as expected. We have noticed the…

verbnigge

Discussion

1 week ago

App configuration for Hexnode Kiosk Browser

Hey everyone, I’m managing Android tablets in a school where students are taking exams. I need to make sure they can’t use Incognito mode to bypass browsing restrictions during the test. Is there a way to completely disable Incognito mode in Hexnode Kiosk Browser?

elliot

Discussion

2 weeks ago

Disabling RAM Plus on Android Devices

Hey folks, Has anyone figured out how to disable RAM Plus on Samsung devices? We’re using a mix of Galaxy S22 and S23 phones, and RAM Plus keeps eating up a few GBs of internal storage for virtual memory. Honestly, it doesn’t seem to improve performance at all, and I’d rather have that storage free…

margaret

Discussion

3 weeks ago

Android kiosk app flickers on the device end

Hey folks, I’ve added an app to my Android Kiosk policy, and the screen on the device occasionally flickers. This policy is applied to approximately 100 devices, and all of them are experiencing the same issue. Has anyone faced this before or know a fix?

jennifer

Discussion

1 month ago

How to check if a device is Zero Touch Enrollment (ZTE) compatible?

Hey everyone, I’m setting up Android Zero Touch Enrollment for our organization and was wondering how can I check if a device is ZTE compatible before purchasing or enrolling it? Some of our devices are from different OEMs (Samsung, Lenovo, etc.), so I want to make sure they all support Zero Touch Enrollment before adding…

monty

Discussion

2 months ago

Unable to use Google family link in kiosk

Hi team, We’re trying to make use of Google family link on Samsung devices that are in kiosk. The app installs fine through hexnode, but when we open it and complete the setup, we get this prompt: “Security policy prevents turning on device administrators.” We’re not sure why this is happening. Any insights would be…

jphillips

Discussion

2 months ago

How to update existing contacts without losing manually saved contacts on android phones

Hey, I'm using hexnode UEM and whenever I go to update existing contacts on android phones I usually need to delete the contacts first before importing them. Now the problem I'm running into is that some users will have manually saved contacts on their phone that end up getting deleted due to this. How can…

Android (358)

2 months ago

cameron

Discussion

2 months ago

How to prepare for Android Device Admin deprecation?

Hi all, Our fleet still has a number of Android devices enrolled using the legacy Device Admin approach. I’ve been hearing that Google has been deprecating Device Admin for years and that modern management should be Android Enterprise, but I’m unclear what exactly breaks, how urgent this is, and what a realistic migration plan looks…

bram

Discussion

3 months ago

Is there any way to reset a device stuck in kiosk?

Hey guys, I’m kinda in a pickle here. Among the bunch of devices we manage, one particular device stopped communicating with the portal. The issue is, it’s in multi-app kiosk mode, and we need to reset the device. We changed the global exit password some time back, and it looks like the device stopped communicating…

raelynn

Discussion

4 months ago

Hiding Caller ID in Android devices in kiosk mode

Hey Community, I am looking to hide the caller ID of calls that are outgoing from Android devices that are in kiosk mode. The engineers in our organization make calls with the customers using these devices and the phone numbers associated with them. If anyone can chip in on how to hide the caller ID across a fleet…

luke

Discussion

4 months ago

Wi-Fi SSID for device shows up as unknown SSID

Hey people, recently I’ve noticed that after enrolling a few Android devices, the SSID of the network to which the device is connected is shown as under the Devices tab. I tried scanning the device again after enrollment but it remained the same. Does anyone know a fix for this?

adamsurak

Ideation

4 days ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (31)

4 days ago

my_lizard

Ideation

1 month ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that you have a place for this information in your API "Search Apps" results, but for…

miquelclar_sjd

Ideation

5 months ago

Request : user admin only read permission

now it's only possible general users , a reading permission user will be useful.

App Management (303)

5 months ago

marcusbager

Ideation

7 months ago

Make Webhooks for Android

Would be cool to be able to make custom automations based on actions in hexnode...Fx: When phone is enrolled, send webhook When phone is going out of kiosk - Send webhook

Android Enterprise (89)

7 months ago

nacspace

Ideation

1 year ago

Control enrollment type without scanning a QR code

We're transitioning from one mdm software to hexnode, and running into an issue with our Network Certificates. If there was a way to specify enrollment type without having the scan the QR code to ensure that the devices are going to Android Enterprise mode so we can push the cert, that would be incredibly helpful.…

lachezar

Ideation

2 years ago

Use keyboard for Android Remote Control

It would be beneficial if users could use their computer keyboards to type remotely on the device, rather than having to click on the virtual keyboard. This feature would allow me, and likely many other users, to stop using TeamViewer and consider upgrading to Ultimate.

Android (358)

2 years ago

lb_crew

Ideation

2 years ago

Permission per app to write to home screen in kiosk mode

Goodday, Our drivers made in the past, before Hexnode, addresses in the Gmap app and through the 3 dot option in maps they put the route on the home screen: This option in maps disappeared since the device is put in Device owner mode. Is it possible for Hexnode that they can give the maps…

2 years ago

egon

Ideation

2 years ago

Android Schedule turn off / turn on /

For us it would be a very nice feature if we could schedule the device to be active in spesific time range. Either with scheduled power off and on, or schedlue the screen to be turned off or on at specific times.

Android (358) Kiosk (173)

2 years ago

lb_crew

Ideation

3 years ago

Export SIM contacts remotely

Dear Hexnode, You already have the nice feature to import SIM contacts to an Android device and I love it! It would be even more great if you implement an export option to export the contacts of an Android device to a network location, preferable with a verify option to be sure that the contact…

3 years ago

shaeme

Ideation

4 years ago

Different Lock- and homescreen wallpapers

Hi, Is it possible to assign a different wallpaper to the lock screen than the one for the homescreen from the MDM? If not, is it possible to request the feature, because I am currently doing it by hand and that goes right until there is a policy update.

Android (358)

4 years ago

gurupriyan

Ideation

4 years ago

Direct policy enrolment feature request.

Is it possible to enrol an Android device directly to a policy? currently the enrolment process is hectic, for instance we were using Esper.io previously, the enrolment process is very simple in esper. In Esper we can create a policy template, which will generate a QR code for that policy, so when we enrol a…

4 years ago

darrin

Ideation

5 years ago

Display Serial Number on Floating Display of Settings

It would be very helpful with devices to be able to show the serial number on the display that pops up when you click the floating icon in Android. Under "Show floating icon for peripheral settings" it could be a "Show serial number" choice. This would be for support situations where the location/identity is not…

5 years ago

Android

Locking app remotely on Android TV

Wi-Fi hotspot under peripheral settings not working as expected

App configuration for Hexnode Kiosk Browser

Disabling RAM Plus on Android Devices

Android kiosk app flickers on the device end

How to check if a device is Zero Touch Enrollment (ZTE) compatible?

Unable to use Google family link in kiosk

How to update existing contacts without losing manually saved contacts on android phones

How to prepare for Android Device Admin deprecation?

Is there any way to reset a device stuck in kiosk?

Hiding Caller ID in Android devices in kiosk mode

Wi-Fi SSID for device shows up as unknown SSID

View policy version history

Fill out Android Content Rating and Categories

Request : user admin only read permission

Make Webhooks for Android

Control enrollment type without scanning a QR code

Use keyboard for Android Remote Control

Permission per app to write to home screen in kiosk mode

Android Schedule turn off / turn on /

Export SIM contacts remotely

Different Lock- and homescreen wallpapers

Direct policy enrolment feature request.

Display Serial Number on Floating Display of Settings

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