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maevee

Discussion

1 day ago

Device-based Activation Lock failed with 403 Forbidden T_C_NOT_SIGNED after ABM terms update

I’m seeing a “Failed to activate” notification for device-based Activation Lock on an Apple device managed in Hexnode. In Device Info > Activation Lock, the status was showing as disabled even after I clicked Retry. Is there something specific that…

iOS (455)

1 day ago

diane_

Discussion

1 day ago

macOS policy still showing as associated after removing user from target group

I removed a macOS user from the user group targeted by a policy and also added the user to an exclusion group. However, the MacBook still showed the policy as applied. I already tried running a Scan Device action, but…

macOS (543)

1 day ago

luke

Discussion

1 day ago

Android kiosk device wakes every few seconds after pressing power button

I enrolled an Android phone in Hexnode and applied a Kiosk Lockdown policy. The kiosk part works, but the power button behavior is not normal. When I press the power button, the screen turns off for a moment and then…

Android (607) Kiosk (292)

1 day ago

_ashur

Discussion

1 day ago

How to check the enrollment type used for an Android device in Hexnode?

I’m trying to identify how some of our existing Android devices were enrolled in Hexnode. For example, I need to confirm whether a specific Android device was enrolled using Android Enterprise or another enrollment method. Is there a place in…

Best Practices (80) Enrollment (164)

1 day ago

zayn_nj

Discussion

2 days ago

Enable Apps access for a custom role and deploy apps to Android Enterprise and macOS devices

I have a custom technician role in Hexnode and want to give that role access to the Apps section. I am also trying to understand the correct workflow for installing apps on Android Enterprise devices. Some of our devices are…

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tomas

Discussion

2 days ago

Android kiosk web app refreshes when scrolling up in Hexnode Kiosk Browser

We have an Android device running a web app in kiosk mode through Hexnode Kiosk Browser. When users scroll upward inside the web app, the page refreshes unexpectedly, almost like a pull-to-refresh action is being triggered. Has anyone seen this…

2 days ago

lila_ace

Discussion

2 days ago

How to add a second admin or technician in the Hexnode UEM portal?

I’m trying to add a second admin user to our Hexnode portal, but I don’t see an Administrators option or something similar. Where is the correct place to add another admin or technician?

Technicians & Roles (25)

2 days ago

laura123

Discussion

2 days ago

Cannot uninstall pre-installed YouTube app from Android device in Hexnode

I’m managing Android phones with Hexnode and want to remove YouTube from one of the devices. I checked the policy, but I only see apps that were added through Hexnode. I also checked the device’s Applications tab, but for YouTube…

noor_k

Discussion

2 days ago

iOS VPP app not installing after Install Application action in Hexnode

I pushed an iOS app from Hexnode using the Install Application action, but the app did not install on the device. The device was showing as non-compliant because the app was missing, and the activity feed looked delayed for a…

noah-blake

Discussion

3 days ago

Windows vs macOS app allowlist/blocklist behavior in Hexnode and why Windows app list is empty

I’m trying to understand how Hexnode app allowlist and blocklist policies work on Windows and macOS. From what I’ve read, it sounds like an app that is not on the allowlist may only make a Windows device non-compliant, while macOS…

Welcome to Hexnode Connect!

Device-based Activation Lock failed with 403 Forbidden T_C_NOT_SIGNED after ABM terms update

macOS policy still showing as associated after removing user from target group

Android kiosk device wakes every few seconds after pressing power button

How to check the enrollment type used for an Android device in Hexnode?

Enable Apps access for a custom role and deploy apps to Android Enterprise and macOS devices

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Android kiosk web app refreshes when scrolling up in Hexnode Kiosk Browser

How to add a second admin or technician in the Hexnode UEM portal?

Cannot uninstall pre-installed YouTube app from Android device in Hexnode

iOS VPP app not installing after Install Application action in Hexnode

Windows vs macOS app allowlist/blocklist behavior in Hexnode and why Windows app list is empty

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Welcome to Hexnode Connect!

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Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

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