VPP Apps

All posts with the VPP Apps tag

Discussion
2 weeks ago Nov 26, 2025

How do I update a VPP app on my iPads?

Hey everyone, our school’s iPads use apps purchased through the Volume Purchase Program and suddenly one of the apps notified us that it required to be updated to continue working. Since our iPads are managed through Hexnode, should I delete and purchase the app through School Manager again and add to Hexnode for the update to happen? Or is there some other way to do it? 

Discussion
1 month ago Nov 12, 2025

Unable to use WhatsApp as update was not done on time

Hey everyone, one of my colleague’s WhatsApp was blocked out from access because he was unable to update it on time. The app was deployed as a VPP app from Hexnode in our organization.  Can someone help me find a solution to this problem? WhatsApp is an integral part of my colleague’s work as he works in Sales. 

Discussion
1 year ago Aug 02, 2024

Issue with managed Apple IDs on macOS – apps and updates not accessible

We are currently managing macOS devices using Hexnode UEM with DEP setup and Managed Apple IDs. While everything seems to be working well with pushing assigned apps and configurations, we’re encountering a challenge with application installations and updates on macOS devices. The “Get” buttons in the App Store are greyed out, and users are unable…

Discussion
1 year ago Jun 21, 2024

VPP token expired

Hey, I've been attempting to deploy Microsoft Teams on our managed macOS devices using Install Application action, but the installation failed with the error message: “App installation could not be completed as the VPP token has expired. Renew the VPP token and try again.” I am unfamiliar with the process of renewing a VPP token…

Discussion
3 years ago May 17, 2023

Large number of app installation in pending

Hi all, I have been trying to install an application onto Apple devices, but they are stuck in ‘Pending’ status in the Action History Tab across all devices. The action is for the Slack app which is shown as installed already within the application sub-tab (added as VPP). Is anybody facing the same issue?

Ideation
2 years ago Dec 04, 2023

IOS Auto App Updates

We would like the feature to allow IOS apps to auto update. The current methods do not work reliably or scale well. We have tried relying on the devices to have the apps auto update and it does not work. Making an app mandatory does work but it is not feasible to scale. We would…

Ideation
2 years ago Oct 04, 2023

End User App Updates

At my company we have IOS devices. These IOS devices are amanged by us and each user is assigned a managed apple ID that cannot make purchases on the app store. Therefore, we rely on apple buisness manager and Hexnode to work together to divy out licenses for applications to each user. This function works…