Automation

All posts with the Automation tag

Discussion
3 weeks ago Mar 05, 2026

Can we automate the "Scan Device" action?

Hey everyone! I’m managing a fleet of tablets for a delivery service, and I’ve noticed the battery and storage info on my dashboard is often days old unless I manually click "Scan Device" for each one. Is there a better way to keep this data fresh without me having to manually initiate scan all day?

Discussion
3 weeks ago Mar 05, 2026

How do I automate the Update OS Action?

We manage a fleet of corporate laptops and mobile devices across different regions. One challenge we keep facing is ensuring that devices stay on supported OS versions without relying on users to manually install updates.  Is there a way to automate OS updates so devices update themselves when needed? Also curious to know in what scenarios organizations typically automate…

Discussion
3 weeks ago Mar 03, 2026

Is anyone automating contact imports on devices?

We’ve been exploring the Import Contacts action in Hexnode UEM Automations, but I’m curious how others are actually using it.  Our idea was to automatically push a shared contact list to company phones, so employees always have key numbers like IT support, HR, and emergency contacts saved.  Has anyone tried automating this? Does it work well at scale? 

Discussion
3 weeks ago Mar 03, 2026

Anyone using automated remote actions for Android log collection?

We just started looking into the Automate feature for remote actions, specifically for gathering Android bug reports across our logistics fleet. Historically, when a driver reports a device crash, we have to manually trigger a log collection, wait for the device to be online, and then pull the data. By the time we get the logs, the "smoking gun"…

Discussion
3 weeks ago Mar 02, 2026

Is there a way to let users approve the restart after macOS updates?

Hey everyone, we manage a fleet of Macs using Hexnode UEM, and we try to keep updates under control, so users don’t get interrupted while working. Most of our employees have critical work running on their machines, so sudden restarts are a real problem.   We prefer manual update installation and want to avoid automatic restarts. Ideally, updates should install only when…

Discussion
4 weeks ago Feb 26, 2026

Automating set friendly names for devices?

Hey everyone! We’re currently managing about 500 iPads and Windows laptops. Right now, the "Device Name" in our portal is just a string of serial numbers or "iPad." It’s a nightmare when trying to find a specific user’s device during a support call.  I know Hexnode has a way to automate "Friendly Names," but I’m curious—what are the actual best-use cases for this beyond…

Ideation
4 months ago Nov 26, 2025

Add ability to update or create apps with manifest paths

Hey team,   We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to upload .apk files directly to your API for distribution.   Due to this restriction, it…