macOS

Want to unleash the full potential of macOS? Engage in discussions and find solutions to your queries. Managing macOS devices has never been more exciting!

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koushik

Discussion

1 day ago

sentinelone EDR agent through hexnode uem (macOS)

Please provide configuration details on pushing of sentinelone EDR agent through hexnode uem for macOS devices

1 day ago

im_jaymes

Discussion

2 days ago

macOS devices not syncing properly..

Hi everyone, I ran into a strange issue with a couple of our macOS devices (IDs 43 & 110). They were not syncing properly with Hexnode, which caused a few problems on our end. For example, we couldn’t elevate admin access through the self-service portal. The only action that seemed to work was the Scan Device command. However, actions like running custom scripts…

macOS (485)

2 days ago

im_dany

Discussion

2 days ago

How can I update Mac apps without admin prompts?

Hi folks, I tried several ways to create a policy allowing standard users on MacBook to update applications themselves (like Postman, Cursor, Kiro etc.). However, it still asks for admin credentials to update, which creates a bad user experience. How can I fix this?

App Management (368)

2 days ago

lucaas

Discussion

4 days ago

Can Hexnode block Zoom on Mac?

Hi all, does Hexnode block Zoom on macOS? One of my users says they can’t open the app.

App Management (368)

4 days ago

elliot

Discussion

4 days ago

Migration issue on macOS

Hi, I tried using Migration Assistant on my Mac to move data to a new device, but I kept running into device unlocking issues during the process. It’s like the MDM restrictions are still in place. Both Macs are on the latest macOS version, and I even removed all policies from the source device in…

macOS (485)

4 days ago

sloane

Discussion

1 week ago

ABM device enrollment

Hello everyone, I had a question regarding enrollment through Apple Business Manager. I have successfully linked Hexnode to Apple Business Manager (ABM) and assigned my MacBook to the MDM server. It’s showing up in the Hexnode portal under Automated Device Enrollment (ADE), but there hasn’t been any change on the device. What is the next…

ADE (52)

1 week ago

eduardo

Discussion

2 weeks ago

Anyone used Apple’s Migration Assistant to move a Hexnode-managed user to a new Mac?

Hello everyone, I’m looking for the best way to move a managed account from one Mac to another. The user’s current Mac is broken, so we’re setting them up with a replacement. Both Macs are already enrolled in Hexnode, and instead of manually copying files and settings, I’m planning to use Apple’s Migration Assistant to transfer the user account, apps, and data…

ABM (55) ADE (52) macOS (485) Migration (4)

2 weeks ago

mila_beck

Discussion

2 weeks ago

Unable to create user accounts remotely on macOS devices

We’re running into an issue while trying to create new user accounts remotely on our managed Mac devices. The action keeps failing even though we’re using the correct administrator credentials. Another thing we noticed is that the Last check-in time shown in the portal seems outdated for many of these Macs. These devices are actively being used, but the timestamp…

macOS (485)

2 weeks ago

mees

Discussion

2 weeks ago

Screenshots blocked on Macs

Hi team, I’m facing an error on my macs when trying to take a screenshot. The message says: “Your screenshot can’t be saved. Screenshots are not allowed.” Could you help me figure out why this is happening?

Restrictions (56)

2 weeks ago

vance_j

Discussion

3 weeks ago

Is there a way to let users approve the restart after macOS updates?

Hey everyone, we manage a fleet of Macs using Hexnode UEM, and we try to keep updates under control, so users don’t get interrupted while working. Most of our employees have critical work running on their machines, so sudden restarts are a real problem. We prefer manual update installation and want to avoid automatic restarts. Ideally, updates should install only when…

Automation (50) OS Updates (79)

3 weeks ago

tommym

Discussion

3 weeks ago

Need Uninstall script to fully remove Hexnode from Mac

I have deployed a new MDM to my devices using Hexnode- now I need to deploy a script to remove Hexnode from the devices. Can you please help me figure this out.

Remote Actions (42) Scripts (90)

3 weeks ago

amy_taylor

Discussion

3 weeks ago

Hide policy details

Hi, we’re currently managing a number of macOS devices through Hexnode, and I noticed that users can see the policy names and descriptions when they open the Profiles section in System Settings. Some of our policies include internal naming conventions that are mainly meant for our IT team. Is there any way to hide the…

macOS (485)

3 weeks ago

aglaza

Ideation

6 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would allow you to update the software. I spoke with support today and their recommendation was…

App Management (368)

6 months ago

mattrizzo

Ideation

2 years ago

Filevault report

I see a possible report for Bitlocker, but it would be incredibly helpful to know which macs have Filevault enabled and the status of the encryption key (Is it is the cloud, or "Unable to fetch the recovery key" errors.

2 years ago

james-hoang-nguyen

Ideation

2 years ago

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform SSO on MacOS for Intune & EntraID. I was wondering if Hexnode is having a…

thomasburris

Ideation

2 years ago

Streamline Hexnode Access Login

As an admin user, I'd like Hexnode Access to streamline the number of login authentications when logging into a device. When using Hexnode Access currently, a user has to authenticate multiple times to get into their workstation. On macOS with FileVault enabled, it's three times: drive decryption login, local user login, Google/M365 login. This…

Hexnode Access (17)

2 years ago

andres-corella

Ideation

2 years ago

Policy to limit device assigned per user

Hello, It would be nice to have a policy to limit the number of registered devices for users. For example, I would only like to limit 1 macbook per user. This way the user is not able to register another device until we remove them as owner of their current device.

mayuresh-todankar

Ideation

2 years ago

Run Script in DEP Configuration Profile

Hey Team, Can an option to run a script be added while enrolling via DEP Configuration Profile like we have the option to create a user?

Enrollment (111)

2 years ago

sparrow

Ideation

3 years ago

Slack Integration

Dear Team, A slack integration could be really useful for generating alerts. All alerts and notifications can be easily notified to a channel or an IT admin.Saves the time to check emails or Hexnode dashboard. Cheers Ceetus

macOS (485)

3 years ago

jeremy-ah-kim

Ideation

4 years ago

Google Workspace binding with Hexnode for Mac OS devices

Integrate Google Workspace with Hexnode so we can use our Google Credentials to login to the Mac OS devices.

4 years ago

daniel-2

Ideation

5 years ago

Terminal for macOS or / Remote Desktop

It would be great to have a terminal / remote desktop for mac to directly control the user device. Because have a little troublesome when using Custom Script to fix/install software for user.

5 years ago

tim-gratz

Ideation

6 years ago

MacOS AppCatalog - Download / Install progressbar

It would be really nice to have a progress bar for the macOS App Catalog. So when i click on the desired App i can see the installation progress and also a confirmation once it is done. Just like the Managed Software Update application for Munki. Also the "installed" banner is not really appealing.

6 years ago

ecardcjdelacruz

Ideation

6 years ago

Policies/Custom Profiles for macOS & iOS Devices

Will there be changes to reflect the new profile customizations in Mojave, Catalina, and Big Sur in policies? Will there be a roadmap to be able to import custom profile configurations in to a policy so that we can further lock down and customize the look and feel to the end user?

6 years ago

janmari

Ideation

8 years ago

Terminal - Shell Commands

Hi, We would like to have Terminal feature in Hexnode portal. So we could able to monitor devices deployed remotely. e.g. Running logcat command to check device/app performance, manage files in storage, etc. Thanks

8 years ago

macOS

sentinelone EDR agent through hexnode uem (macOS)

macOS devices not syncing properly..

How can I update Mac apps without admin prompts?

Can Hexnode block Zoom on Mac?

Migration issue on macOS

ABM device enrollment

Anyone used Apple’s Migration Assistant to move a Hexnode-managed user to a new Mac?

Unable to create user accounts remotely on macOS devices

Screenshots blocked on Macs

Is there a way to let users approve the restart after macOS updates?

Need Uninstall script to fully remove Hexnode from Mac

Hide policy details

Update option in HexNode UEM App Catalog software

Filevault report

Platform SSO for macOS on Hexnode MDM with Google Workspace

Streamline Hexnode Access Login

Policy to limit device assigned per user

Run Script in DEP Configuration Profile

Slack Integration

Google Workspace binding with Hexnode for Mac OS devices

Terminal for macOS or / Remote Desktop

MacOS AppCatalog - Download / Install progressbar

Policies/Custom Profiles for macOS & iOS Devices

Terminal - Shell Commands

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