macOS

Want to unleash the full potential of macOS? Engage in discussions and find solutions to your queries. Managing macOS devices has never been more exciting!

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clauss

Discussion

8 hours ago

How to configure macOS OS updates in Hexnode

Is there a way to configure a policy in Hexnode to update macOS devices? I’m looking for options to either notify users, download updates, install them automatically, or trigger updates manually on selected Macs.

skyler

Discussion

3 days ago

Mac initial setup without internet using Hexnode Access local login

I’m remotely helping a new user set up a provisioned Mac. During first-time setup, the device is having trouble connecting to the network, so the user can’t get past the initial login/work account step smoothly. Is there a way to…

3 days ago

v_collins

Discussion

6 days ago

FileVault policy automation not applying to existing Macs in Hexnode

We’re trying to tighten FileVault enforcement across our Mac fleet in Hexnode. Some users enabled FileVault manually before we started managing it through Hexnode, so we changed the policy to allow those users to turn FileVault off manually and then…

Automation (98) macOS (657)

6 days ago

aurora

Discussion

6 days ago

Do failed macOS Recovery Lock PIN attempts appear in Hexnode Action History?

We’re setting up Recovery Lock on Apple silicon Macs using Hexnode. If a user boots into macOS Recovery and enters the wrong Recovery Lock PIN, should that failed attempt show up in Hexnode Action History? I checked Action History but…

6 days ago

penelope

Discussion

2 weeks ago

macOS ADE PSSO during Setup Assistant with FileVault and Entra ID

I’m trying to set up macOS Automated Device Enrollment so Platform SSO registration happens during Setup Assistant, not after enrollment. Target flow: New or erased Mac starts ADE enrollment User authenticates with Entra ID during Setup Assistant PSSO registers the…

macOS (657) Microsoft Entra ID (34)

2 weeks ago

itsme_aoi

Discussion

2 weeks ago

Locked Mac asks for system PIN after reset — where is the PIN in Hexnode?

I’m resetting a MacBook Pro so it can be assigned to a new employee. On startup, it shows: “This Mac is Locked. The system PIN is required to use this Mac.” Is this PIN stored anywhere in Hexnode, or is…

macOS (657) Remote Actions (203)

2 weeks ago

it_christo

Discussion

2 weeks ago

Will Hexnode Mac Migration remove Intune if it is not in the current MDM dropdown?

We’re moving macOS devices from Intune to Hexnode using Mac Migration. In the migration setup, the option to remove the device from the existing MDM automatically asks for the current MDM, portal URL, and API key. The issue is that…

Automation (98)

2 weeks ago

miliie

Discussion

3 weeks ago

Block local admins from bypassing Gatekeeper on macOS

We manage macOS devices with Hexnode and have set the app installation restriction so users should only install apps from approved sources. The problem is that some employees have local administrator access because they need it for other tasks. When…

App Management (697) macOS (657)

3 weeks ago

bram

Discussion

3 weeks ago

Automatically enable FileVault during macOS ADE enrollment and escrow recovery keys

I’m setting up new Macs through Automated Device Enrollment and want FileVault to be enabled automatically as part of enrollment. Does Hexnode also save the personal recovery key somewhere in the portal? I’m mainly looking for the right macOS policy/ADE…

3 weeks ago

finn

Discussion

3 weeks ago

macOS passcode policy also prompts managed admin account to change password

We create a managed admin account during Mac enrollment. I tested a macOS passcode policy to make users change their passwords and eventually want to enable password history. The standard user account can change its password fine, but the managed…

macOS (657)

3 weeks ago

hugo_l

Discussion

4 weeks ago

macOS LAPS tab empty after ADE enrollment

I’m testing Basic LAPS on an ADE-enrolled Mac. The local admin account gets created and the LAPS action shows Success in Action History, but the device page still shows nothing under Local Accounts > LAPS, so I can’t retrieve the…

liam_vance

Discussion

4 weeks ago

Remote Assist app stuck at "No (installation initiated)" on macOS

The Hexnode Remote Assist app is not showing as installed on a macOS device. On the device summary page, the Remote Assist app status says "No (installation initiated)", but under Action History the install action shows "Success". Has anyone seen…

aglaza

Ideation

1 year ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would…

App Management (697)

1 year ago

mattrizzo

Ideation

2 years ago

Filevault report

I see a possible report for Bitlocker, but it would be incredibly helpful to know which macs have Filevault enabled and the status of the encryption key (Is it is the cloud, or "Unable to fetch the recovery key" errors.

2 years ago

james-hoang-nguyen

Ideation

2 years ago

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform…

thomasburris

Ideation

2 years ago

Streamline Hexnode Access Login

As an admin user, I'd like Hexnode Access to streamline the number of login authentications when logging into a device. When using Hexnode Access currently, a user has to authenticate multiple times to get into their workstation. On macOS…

Hexnode Access (20)

2 years ago

andres-corella

Ideation

2 years ago

Policy to limit device assigned per user

Hello, It would be nice to have a policy to limit the number of registered devices for users. For example, I would only like to limit 1 macbook per user. This way the user is not able to register another…

mayuresh-todankar

Ideation

2 years ago

Run Script in DEP Configuration Profile

Hey Team, Can an option to run a script be added while enrolling via DEP Configuration Profile like we have the option to create a user?

Enrollment (184)

2 years ago

sparrow

Ideation

4 years ago

Slack Integration

Dear Team, A slack integration could be really useful for generating alerts. All alerts and notifications can be easily notified to a channel or an IT admin.Saves the time to check emails or Hexnode dashboard. Cheers Ceetus

macOS (657)

4 years ago

jeremy-ah-kim

Ideation

4 years ago

Google Workspace binding with Hexnode for Mac OS devices

Integrate Google Workspace with Hexnode so we can use our Google Credentials to login to the Mac OS devices.

4 years ago

daniel-2

Ideation

6 years ago

Terminal for macOS or / Remote Desktop

It would be great to have a terminal / remote desktop for mac to directly control the user device. Because have a little troublesome when using Custom Script to fix/install software for user.

6 years ago

tim-gratz

Ideation

6 years ago

MacOS AppCatalog - Download / Install progressbar

It would be really nice to have a progress bar for the macOS App Catalog. So when i click on the desired App i can see the installation progress and also a confirmation once it is done. Just like the…

6 years ago

ecardcjdelacruz

Ideation

6 years ago

Policies/Custom Profiles for macOS & iOS Devices

Will there be changes to reflect the new profile customizations in Mojave, Catalina, and Big Sur in policies? Will there be a roadmap to be able to import custom profile configurations in to a policy so that we can further…

6 years ago

janmari

Ideation

8 years ago

Terminal - Shell Commands

Hi, We would like to have Terminal feature in Hexnode portal. So we could able to monitor devices deployed remotely. e.g. Running logcat command to check device/app performance, manage files in storage, etc. Thanks

8 years ago

macOS

How to configure macOS OS updates in Hexnode

Mac initial setup without internet using Hexnode Access local login

FileVault policy automation not applying to existing Macs in Hexnode

Do failed macOS Recovery Lock PIN attempts appear in Hexnode Action History?

macOS ADE PSSO during Setup Assistant with FileVault and Entra ID

Locked Mac asks for system PIN after reset — where is the PIN in Hexnode?

Will Hexnode Mac Migration remove Intune if it is not in the current MDM dropdown?

Block local admins from bypassing Gatekeeper on macOS

Automatically enable FileVault during macOS ADE enrollment and escrow recovery keys

macOS passcode policy also prompts managed admin account to change password

macOS LAPS tab empty after ADE enrollment

Remote Assist app stuck at "No (installation initiated)" on macOS

Update option in HexNode UEM App Catalog software

Filevault report

Platform SSO for macOS on Hexnode MDM with Google Workspace

Streamline Hexnode Access Login

Policy to limit device assigned per user

Run Script in DEP Configuration Profile

Slack Integration

Google Workspace binding with Hexnode for Mac OS devices

Terminal for macOS or / Remote Desktop

MacOS AppCatalog - Download / Install progressbar

Policies/Custom Profiles for macOS & iOS Devices

Terminal - Shell Commands

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