macOS

Want to unleash the full potential of macOS? Engage in discussions and find solutions to your queries. Managing macOS devices has never been more exciting!

Ask the community

clauss

Discussion

3 weeks ago

Remote wipe not working on Mac at login screen

Hi all, I tried executing a remote wipe action to a Mac, but it didn’t go through. The device was stuck at the login screen and I couldn’t get past it. I had to reset it manually. Just wondering if Hexnode can handle this remotely when the Mac isn’t with me.

Remote Actions (52)

3 weeks ago

ezekiel

Discussion

3 weeks ago

macOS device rename not applying properly

Hey guys, I’m trying to rename a few macOS devices using user details, but on some devices the rename just doesn’t go through. No proper error, it just doesn’t stick. Not sure what I’m missing here—any ideas?

monty

Discussion

4 weeks ago

Mac enrollment stuck in Google SSO loop

Hey folks, got a weird one. One of our users trying to enroll a mac with Google SSO, user logs in fine, but it just loops back to the start. I’ve checked console, she’s showing up like 13 times under users but no devices. Anyone seen this?

Enrollment (126)

4 weeks ago

smedt

Discussion

1 month ago

Is unattended remote access available for Mac?

Hey guys, sometimes I need to get into our Macs when nobody’s around, like fixing stuff at the login screen. Can Hexnode do unattended remote access for macOS?

Remote Access (44)

1 month ago

wilma

Discussion

1 month ago

What exactly are TCC and PPPC on macOS, and how do IT admins use them in managed environments?

Hey everyone, I’m trying to wrap my head around TCC and PPPC on macOS. I know Apple uses TCC to control app permissions (camera, mic, disk access, etc.), but how exactly does PPPC fit in when we’re managing devices with Hexnode or Jamf? Can someone explain it…

1 month ago

sophia_miller

Discussion

1 month ago

AnyDesk not working...

Hi everyone, We recently migrated our Mac fleet from Jamf to hexnode. We rely heavily on Anydesk for remote support, but ever since the migration, we are having major connectivity issues. Even though I have the permissions set up for AnyDesk (specifically Screen recording and accessibility),…

macOS (501)

1 month ago

haniel

Discussion

1 month ago

Apple DEP not syncing. New devices just won’t enroll!

Hi all, I’m running into an issue with Apple DEP in Hexnode. When I sync the ADE account, no devices appear, and new devices don’t trigger enrollment. Has anyone faced this before? Any tips would be appreciated! Thanks.

Enrollment (126)

1 month ago

benjay

Discussion

1 month ago

Want to use wildcards for macOS local user account creation. How do they work?

Hi, Can someone help me understand how to use wildcards while creating local user accounts in Hexnode?

macOS (501)

1 month ago

aitana

Discussion

1 month ago

SCEP profile not sending SAN in requests

Hi team, I am trying to deploy a Wifi profile to our macOS devices using SCEP authentication. However, the Scep requests coming from hexnode do not seem to be including the Subject alternative name in the requests. Additionally, when I go to configure the Wifi profile,…

macOS (501)

1 month ago

koushik

Discussion

2 months ago

sentinelone EDR agent through hexnode uem (macOS)

Please provide configuration details on pushing of sentinelone EDR agent through hexnode uem for macOS devices

2 months ago

im_jaymes

Discussion

2 months ago

macOS devices not syncing properly..

Hi everyone, I ran into a strange issue with a couple of our macOS devices (IDs 43 & 110). They were not syncing properly with Hexnode, which caused a few problems on our end. For example, we couldn’t elevate admin access through the self-service portal. The only action…

macOS (501)

2 months ago

im_dany

Discussion

2 months ago

How can I update Mac apps without admin prompts?

Hi folks, I tried several ways to create a policy allowing standard users on MacBook to update applications themselves (like Postman, Cursor, Kiro etc.). However, it still asks for admin credentials to update, which creates a bad user experience. How can I fix this?

App Management (400)

2 months ago

aglaza

Ideation

8 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would…

App Management (400)

8 months ago

mattrizzo

Ideation

2 years ago

Filevault report

I see a possible report for Bitlocker, but it would be incredibly helpful to know which macs have Filevault enabled and the status of the encryption key (Is it is the cloud, or "Unable to fetch the recovery key" errors.

2 years ago

james-hoang-nguyen

Ideation

2 years ago

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform…

thomasburris

Ideation

2 years ago

Streamline Hexnode Access Login

As an admin user, I'd like Hexnode Access to streamline the number of login authentications when logging into a device. When using Hexnode Access currently, a user has to authenticate multiple times to get into their workstation. On macOS…

Hexnode Access (19)

2 years ago

andres-corella

Ideation

2 years ago

Policy to limit device assigned per user

Hello, It would be nice to have a policy to limit the number of registered devices for users. For example, I would only like to limit 1 macbook per user. This way the user is not able to register another…

mayuresh-todankar

Ideation

2 years ago

Run Script in DEP Configuration Profile

Hey Team, Can an option to run a script be added while enrolling via DEP Configuration Profile like we have the option to create a user?

Enrollment (126)

2 years ago

sparrow

Ideation

4 years ago

Slack Integration

Dear Team, A slack integration could be really useful for generating alerts. All alerts and notifications can be easily notified to a channel or an IT admin.Saves the time to check emails or Hexnode dashboard. Cheers Ceetus

macOS (501)

4 years ago

jeremy-ah-kim

Ideation

4 years ago

Google Workspace binding with Hexnode for Mac OS devices

Integrate Google Workspace with Hexnode so we can use our Google Credentials to login to the Mac OS devices.

4 years ago

daniel-2

Ideation

5 years ago

Terminal for macOS or / Remote Desktop

It would be great to have a terminal / remote desktop for mac to directly control the user device. Because have a little troublesome when using Custom Script to fix/install software for user.

5 years ago

tim-gratz

Ideation

6 years ago

MacOS AppCatalog - Download / Install progressbar

It would be really nice to have a progress bar for the macOS App Catalog. So when i click on the desired App i can see the installation progress and also a confirmation once it is done. Just like the…

6 years ago

ecardcjdelacruz

Ideation

6 years ago

Policies/Custom Profiles for macOS & iOS Devices

Will there be changes to reflect the new profile customizations in Mojave, Catalina, and Big Sur in policies? Will there be a roadmap to be able to import custom profile configurations in to a policy so that we can further…

6 years ago

janmari

Ideation

8 years ago

Terminal - Shell Commands

Hi, We would like to have Terminal feature in Hexnode portal. So we could able to monitor devices deployed remotely. e.g. Running logcat command to check device/app performance, manage files in storage, etc. Thanks

8 years ago

macOS

Remote wipe not working on Mac at login screen

macOS device rename not applying properly

Mac enrollment stuck in Google SSO loop

Is unattended remote access available for Mac?

What exactly are TCC and PPPC on macOS, and how do IT admins use them in managed environments?

AnyDesk not working...

Apple DEP not syncing. New devices just won’t enroll!

Want to use wildcards for macOS local user account creation. How do they work?

SCEP profile not sending SAN in requests

sentinelone EDR agent through hexnode uem (macOS)

macOS devices not syncing properly..

How can I update Mac apps without admin prompts?

Update option in HexNode UEM App Catalog software

Filevault report

Platform SSO for macOS on Hexnode MDM with Google Workspace

Streamline Hexnode Access Login

Policy to limit device assigned per user

Run Script in DEP Configuration Profile

Slack Integration

Google Workspace binding with Hexnode for Mac OS devices

Terminal for macOS or / Remote Desktop

MacOS AppCatalog - Download / Install progressbar

Policies/Custom Profiles for macOS & iOS Devices

Terminal - Shell Commands

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