iOS

Explore the nuances of iOS management with fellow administrators.

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Discussion

7 days ago

“Your apple account doesn't support…”error during account driven enrollment

Hi all! I recently tried enrolling some of my employees’ iOS devices into Hexnode UEM using Account driven user enrollment, but they keep getting an error message saying: "Your apple account doesn't support the expected services on this device.” Does anyone know why this happens?

stevenhere

Discussion

1 week ago

VPN trouble while using OpenVPN Connect

I’ve been having trouble configuring VPN on iOS devices at work using the OpenVPN Connect app. I have already pushed the app on the device and configured the VPN. But upon doing it, the devices are unable to connect to the VPN through the app, as there is no toggle available to activate the VPN. Does anyone know a fix for this?

iOS (303) Network (17)

1 week ago

ryanmoore

Discussion

2 weeks ago

How to clear history in safari browser with web content filtering policy enabled?

Hi team, We have some iOS devices with a web content filtering policy applied. This disables private browsing and prevents clearing Safari history. Is there any way to clear the browsing history or website data, either manually or remotely, without removing the policy? Thanks!

iOS (303)

2 weeks ago

_janet

Discussion

2 weeks ago

Convert to managed apps prompts in iOS 26

Hey everyone! I’m running into an issue with some new devices running iOS 26. After doing a fresh wipe and enrolling them, the pre-installed system apps don’t install as smoothly as expected. Instead, the device keeps throwing “Convert to managed app” prompts for lots of pre-installed iOS apps, like over 40 prompts in one instance!…

iOS (303)

2 weeks ago

stevenhere

Discussion

2 weeks ago

Can users be restricted from adding personal Gmail accounts on iOS BYOD devices?

Hey everyone, We’ve got a few iOS devices enrolled under the BYOD setup, and I was wondering if there’s a way to stop users from signing in with their personal email accounts on the Gmail app. Basically, we only want them to access their company email there. Is that something we can do with Hexnode?

amorris

Discussion

3 weeks ago

Automation to restart a Device Group of Managed iPad tablets

I have an Automation that I have created that should reboot a group of managed iPad tablets, it has been kicking off now for 3 days, and it is only rebooting the first tablet listed in the group Alphabetically. There are 30 devices in this group. Thoughts on what might be keeping the other devices…

Automation (20)

3 weeks ago

clauss

Discussion

1 month ago

Option to allow Bundle IDs to work with Allowlist

Hi, we’re having a problem on iOS devices where AirDrop functionality is not working properly when an Allowlist policy is applied. I can hear the pinging sound, but the prompt to accept the transfer never appears on the receiving device. Has anyone else run into this issue or found a workaround?

iOS (303)

1 month ago

elliot

Discussion

1 month ago

What's in iOS 26 for the enterprise admin?

So, the Apple event was packed this time. New devices, new software, and did anyone else also feel that AirPods stole the show? New designs, better noise cancellation, even a heart rate sensor. But what really caught my attention was the live translation powered by Apple Intelligence. I know mobile phones have had translation tricks…

iOS (303) iPadOS (70)

1 month ago

tinomen

Discussion

2 months ago

IPad enrollment via apl configurator, ABM/DEP/MDM

It appears that the Docs for ios enrollment via Apple Configurator are out of date for ios 18. I haven't added a device in the past 11 months (education cycle), so the following items feel much different from before. First, the wifi profile never gets applied in any scenario I've walked thru for new devices,…

sybylla

Discussion

3 months ago

Restricting screenshot and pictures download on Slack

We're enrolling iPhones using Account-driven User Enrollment in Hexnode, which creates a separate iCloud drive folder for managed data. When we install Slack as a managed app, any files (except images) are saved to the that iCloud Drive, which can’t be accessed by apps like WhatsApp and that works as expected. However, images from Slack…

iOS (303)

3 months ago

gifemhenk

Discussion

4 months ago

WITHOUT ABM THAT IS APPLE BUSINESS MANAGER

I WANT TO KNOW, WITHOUT ABM ACCOUNT I CAN NOT ENROLL IPHONES UNTO HEXNODE

ABM (35)

4 months ago

raelynn

Discussion

5 months ago

Detecting jailbroken/rooted devices in the workplace

In recent times, my mind has been occupied with a pressing question. Detecting jailbroken/rooted devices. Sure, it sounds pretty simple but here’s the catch—it’s actually not. So, if everyone could chime in on their takes and solutions for detecting jailbroken/rooted devices, I’m sure it would be really helpful in making mobile devices foolproof.

livewot

Ideation

9 months ago

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a device.

DEP (37)

9 months ago

livewot

Ideation

10 months ago

Adding a device to multple groups

On a specific project, I have 3 groups I deal with. Corporate iPads Canada USA All devices are a member of Corporate iPads. None are duplicated between USA and Canada. 1) It would be nice if I could nest groups. 2) It would also be nice if I could Open Manage Open Device Groups Select…

kevin_rios

Ideation

1 year ago

Policies

I think it would be extremely useful if in the criterias of Policies you could add the "Type" identifier in Hardware Info. Like this I could seperate iPhones from iPads

Configurations (27)

1 year ago

ooida

Ideation

3 years ago

Manual Entry in iOS

Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.

jeremy

Ideation

5 years ago

Select Devices within Group

I have a lot of iPads, and need to group them according to the location they are deployed. Management within the group selection is limited, and cannot select individual devices within the group. More management abilities should be available from the group instead of limiting them all to the general screen which is a mess.

5 years ago

ctmorrison

Ideation

6 years ago

Install application specific file

We use FileMaker Go on our iOS devices to access our hosted database. In order to simplify granting users access to our hosted database and avoid having to manually enter the URL for the host on in the application on each device, we can install a file in the FileMaker Go's "Documents" folder on the iOS…

6 years ago

travis-jacobson-2

Ideation

7 years ago

Feature Request

* Remote Viewing for iOS. * Scheduled report for app licenses.

7 years ago

brennan

Ideation

8 years ago

Include Keyboard settings that are remembered for each iPad

How about the feature to include Keyboard settings so they are remembered for each iPad. Does that also go into the profile somehow? Sorry for the newbiew questions but Im very new to the software

8 years ago

iOS

“Your apple account doesn't support…”error during account driven enrollment

VPN trouble while using OpenVPN Connect

How to clear history in safari browser with web content filtering policy enabled?

Convert to managed apps prompts in iOS 26

Can users be restricted from adding personal Gmail accounts on iOS BYOD devices?

Automation to restart a Device Group of Managed iPad tablets

Option to allow Bundle IDs to work with Allowlist

What's in iOS 26 for the enterprise admin?

IPad enrollment via apl configurator, ABM/DEP/MDM

Restricting screenshot and pictures download on Slack

WITHOUT ABM THAT IS APPLE BUSINESS MANAGER

Detecting jailbroken/rooted devices in the workplace

DEP information and setting from the device

Adding a device to multple groups

Policies

Manual Entry in iOS

Select Devices within Group

Install application specific file

Feature Request

Include Keyboard settings that are remembered for each iPad

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