iOS

Explore the nuances of iOS management with fellow administrators.

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im_jaymes

Discussion

3 days ago

Need Assistance: iPad keeps enrolling in Hexnode UEM after user disenrollment and device wipe.

Hi team, Is it possible to get back a user who has been disenrolled from Hexnode UEM?

3 days ago

timo-liam

Discussion

5 days ago

Set Different Wallpapers on Home and Lock Screen

I want to set different wallpapers for the home screen and lock screen on my iOS devices. Is that possible in Hexnode?

5 days ago

vic123456

Discussion

5 days ago

How to prevent user leaving remote management within 30 days ?

I understand user could leave remote management for device added to ABM via Apple Configurator. I saw one article in 10 years ago seems there is option available but not for now. Anyone could let me know whether we still could prevent / block user to leave the remote management? As it is existing device…

ABM (53)

5 days ago

amelia

Discussion

1 week ago

iOS update issue

Hey guys! I have several iPhones currently running iOS 18.6.2 that need to be upgraded to iOS 26.3. I first tried updating them through the Automate tab, but that didn’t work. When I attempted to update them manually, I noticed there’s no update OS option available in the Actions menu. Has anyone encountered this?

iOS (359) Remote Actions (24)

1 week ago

vance_j

Discussion

1 week ago

How can I ensure VPP apps install silently?

Hey everyone, we are setting up some enterprise VPP apps to be deployed under the “Required Apps” policy. The devices were added via Apple Configurator and are all in Supervised mode. Before I push this out to the whole fleet, can anyone confirm if these will install silently without any user prompts? I'm trying to avoid having my users deal with any pop-ups.

margaret

Discussion

1 week ago

iOS Device Disconnected from Hexnode

Hey everyone, I’m running into a sync issue. Our iOS devices have been disconnected from Hexnode since Feb 3rd. I’ve already tried rebooting the devices and switching the network to a mobile hotspot, but it still won't connect. I also tried a manual scan from the portal, but it failed. Has anyone seen this before?iOS Device Disconnected from Hexnode

iOS (359)

1 week ago

zariah

Discussion

2 weeks ago

Locking down iPad to single webpage

Hi, we have a few iPads that need to be locked down to a specific web page (or possibly two pages once loaded). A staff member will first sign in on the device and open a client sign-in portal from their account. Once the client portal is open, we need the iPad to lock to…

iOS (359) iPadOS (95) Kiosk (216)

2 weeks ago

sebastin

Discussion

2 weeks ago

Can Hexnode track location, even if the services are off?

Hey, so I recently configured the location tracking policy for my iOS devices, but Hexnode cannot locate the phones if the location services are turned off for them. Can’t Hexnode track location if the services are off from the device side?

iOS (359) Location (29)

2 weeks ago

noah-blake

Discussion

2 weeks ago

The department name is not automatically mapping during enrollment?

I’ve tried enrolling iOS devices through ADE enrollment and created enrollment profiles for the same. I had given a department name under General settings in the enrollment profile for the devices during enrollment. But now, after enrollment I find that the department name is not mapped to the Department field under device details for the corresponding enrolled devices. We…

ADE (49) Enrollment (104) iOS (359)

2 weeks ago

abel-j

Discussion

2 weeks ago

Unable to Uninstall Applications on ADE-Enrolled iPads

Hy everyone, We’re facing an issue with uninstalling apps from our iPads that are enrolled via Apple ADE. The Remove Apps option is enabled under Advanced Restrictions in Hexnode. When we try to remove an app, the option to remove apps is visible, but the Delete App option never appears. We only have a single policy applied to these devices.…

ADE (49) App Management (353) iOS (359)

2 weeks ago

cullen

Discussion

2 weeks ago

Why isn't the Jira Cloud app being visible in Hexnode after adding it to ABM?

Hola everyone, I added the Jira Cloud app to Apple Business Manager (ABM) and now I’m trying to include it in a multi-app kiosk policy. But I can’t seem to find it under the apps list in Hexnode. Am I missing a step here?

ABM (53)

2 weeks ago

merlynn

Discussion

2 weeks ago

New devices not synced in ADE

Hey, is there any reason as to why my new devices are not showing up in the Hexnode portal? I used Apple Business Manager to enroll them to my portal, and the ABM integration does not seem to have any issues.

ABM (53)

2 weeks ago

livewot

Ideation

1 year ago

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a device.

ADE (49)

1 year ago

livewot

Ideation

1 year ago

Adding a device to multple groups

On a specific project, I have 3 groups I deal with. Corporate iPads Canada USA All devices are a member of Corporate iPads. None are duplicated between USA and Canada. 1) It would be nice if I could nest groups. 2) It would also be nice if I could Open Manage Open Device Groups Select…

kevin_rios

Ideation

1 year ago

Policies

I think it would be extremely useful if in the criterias of Policies you could add the "Type" identifier in Hardware Info. Like this I could seperate iPhones from iPads

Configurations (33)

1 year ago

ooida

Ideation

3 years ago

Manual Entry in iOS

Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.

iOS (359) iPadOS (95) Kiosk (216)

3 years ago

jeremy

Ideation

5 years ago

Select Devices within Group

I have a lot of iPads, and need to group them according to the location they are deployed. Management within the group selection is limited, and cannot select individual devices within the group. More management abilities should be available from the group instead of limiting them all to the general screen which is a mess.

5 years ago

ctmorrison

Ideation

6 years ago

Install application specific file

We use FileMaker Go on our iOS devices to access our hosted database. In order to simplify granting users access to our hosted database and avoid having to manually enter the URL for the host on in the application on each device, we can install a file in the FileMaker Go's "Documents" folder on the iOS…

6 years ago

travis-jacobson-2

Ideation

7 years ago

Feature Request

* Remote Viewing for iOS. * Scheduled report for app licenses.

7 years ago

brennan

Ideation

8 years ago

Include Keyboard settings that are remembered for each iPad

How about the feature to include Keyboard settings so they are remembered for each iPad. Does that also go into the profile somehow? Sorry for the newbiew questions but Im very new to the software

8 years ago

iOS

Need Assistance: iPad keeps enrolling in Hexnode UEM after user disenrollment and device wipe.

Set Different Wallpapers on Home and Lock Screen

How to prevent user leaving remote management within 30 days ?

iOS update issue

How can I ensure VPP apps install silently?

iOS Device Disconnected from Hexnode

Locking down iPad to single webpage

Can Hexnode track location, even if the services are off?

The department name is not automatically mapping during enrollment?

Unable to Uninstall Applications on ADE-Enrolled iPads

Why isn't the Jira Cloud app being visible in Hexnode after adding it to ABM?

New devices not synced in ADE

DEP information and setting from the device

Adding a device to multple groups

Policies

Manual Entry in iOS

Select Devices within Group

Install application specific file

Feature Request

Include Keyboard settings that are remembered for each iPad

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