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2 days ago

Keep getting "Invalid Token" error during ADE/ABM sync?

I’m running into a wall here and could use some help. I'm trying to get my Apple Business Manager (ABM) synced up with Hexnode for Automated Device Enrollment (ADE). But every single time I try to upload the ABM token into…

2 days ago

clauss

Discussion

7 days ago

Why are geofence-based policies delayed or inconsistent in Hexnode, and how can we fix it?

Hi, We recently implemented geofencing in Hexnode for a small group of devices as part of a security setup. The idea was to restrict access when users move outside our office premises. It’s mostly working, but we’re seeing a few issues: Some users inside…

7 days ago

schyler-scott

Discussion

1 week ago

How to monitor app usage and duration on managed devices?

I am looking for a way to monitor app activity on our managed devices. Specifically, I need to see which apps are being used and exactly how much time is being spent on them. How can I access these insights?

1 week ago

harold

Discussion

1 week ago

Self Service App portal on Hexnode

Quick question for the group, is there a way to set up a self-service app portal on Hexnode? I’ve got devices out in the field, and I don't want to just deploy every single app to every single person. I'd…

App Management (407)

1 week ago

jimena

Discussion

1 week ago

Migration of enrolled devices that lost connection with their previous MDM

Hi everyone, we are trying to migrate Macs to Hexnode via ABM. One device is stuck in a loop trying to remove the existing MDM profile. We tried re-enrolling, but no success so far. I got this error: “An error…

ABM (60) Enrollment (129) macOS (503)

1 week ago

alice_grey

Discussion

1 week ago

Lost in the void between Purchasing and AP: spreadsheet nightmare

Hey everyone, our company has been scaling fast lately, but our purchasing pipeline is an absolute bottleneck. Right now, our teams are basically running everything through manual spreadsheets and endless email chains just to get a piece of hardware or…

1 week ago

bram

Discussion

1 week ago

How can we enforce role-based access using geofencing and AD attributes in Hexnode?

Hey everyone, We were setting up corporate devices for our IT team and ran into a bit of a design challenge. We wanted certain roles (like system admins) to have elevated access only when they’re physically inside our data center.Initially, we tried static…

1 week ago

laura123

Discussion

1 week ago

Best way to automate hardware replacements for dying batteries?

Hey everyone. I'm trying to get ahead of our hardware lifecycle because waiting for laptop batteries to swell or completely die mid-shift is causing way too much downtime for us right now. I know I can push custom scripts to get the battery…

1 week ago

skylar-a

Discussion

1 week ago

How to pull actual battery health (cycle counts/max capacity), not just charge %?

Quick question about battery reporting. I’m trying to get ahead of hardware replacements before batteries start swelling or dying on my users mid-shift. The standard MDM telemetry usually just shows me the current charge percentage (like 85%), which doesn't really tell me if the…

macOS (503) Windows (369)

1 week ago

ethan_

Discussion

2 weeks ago

BitLocker policy greyed out

I can’t see the BitLocker policy option in the portal. It’s just got greyed out.

Windows (369)

2 weeks ago

mees

Discussion

2 weeks ago

How can we troubleshoot multiple devices at once using UEM?

Hey everyone, We recently had a situation where an internal app update went wrong and suddenly a bunch of our field devices stopped working properly. The issue wasn’t limited to one or two devices, it affected a large number across different locations. Our IT team had to…

2 weeks ago

arthur

Discussion

2 weeks ago

Combining views in Patches dashboard?

Hi, I’m trying to get a consolidated view in the Patches dashboard where I can see device counts both device-wise (like laptops and mobiles by OS) and group-wise (for example, different branch companies) all in one place. Right now, I’m unable to find a way to…

Patch Management (27)

2 weeks ago

bryang

Ideation

12 months ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a…

12 months ago

livewot

Ideation

1 year ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

1 year ago

Assign to groups within Devices

I do a lot of group changes when we upgrade iPads. Adding to groups, removing from groups, but it isn't in batches (all these ipads need to be added, though it does happen as well). What I'm proposing is that…

maxanschuetz

Ideation

1 year ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (66)

1 year ago

kklein

Ideation

2 years ago

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"

Compliance (53)

2 years ago

andres-corella

Ideation

2 years ago

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

2 years ago

james2001

Ideation

2 years ago

Request: Ability to add to device group from device screen.

Current have to manage groups then add device. Would like to be able to add to group from the device page itself. Thanks.

2 years ago

philip-cohen

Ideation

2 years ago

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add…

2 years ago

cforster

Ideation

2 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are…

Android (516) iOS (388)

2 years ago

jean-claude-lopez

Ideation

2 years ago

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

2 years ago

jean-claude-lopez

Ideation

3 years ago

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload…

3 years ago

jeffgelb

Ideation

3 years ago

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at…

3 years ago

General

Keep getting "Invalid Token" error during ADE/ABM sync?

Why are geofence-based policies delayed or inconsistent in Hexnode, and how can we fix it?

How to monitor app usage and duration on managed devices?

Self Service App portal on Hexnode

Migration of enrolled devices that lost connection with their previous MDM

Lost in the void between Purchasing and AP: spreadsheet nightmare

How can we enforce role-based access using geofencing and AD attributes in Hexnode?

Best way to automate hardware replacements for dying batteries?

How to pull actual battery health (cycle counts/max capacity), not just charge %?

BitLocker policy greyed out

How can we troubleshoot multiple devices at once using UEM?

Combining views in Patches dashboard?

Turn off 2FA for actions that require password when we are already logged in

Remember my selection

Assign to groups within Devices

Reinitiation button for Failed actions

Fix compliance button

Script Frequency

Request: Ability to add to device group from device screen.

Subscribe to Help Center Docs Feature Request

Feature Request - Reset Users Data Allowance

store policies in folders ...

Add comments on scripts list

Feature Request: Search and Multi-Select Action History

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