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2 days ago

How to disable 2FA for the Super Admin Profile in Hexnode

Is there a way to stop Hexnode from asking for 2FA every time an admin signs in or performs portal actions? I found the technician profile settings and tried creating another profile with 2FA disabled, but that did not help…

2 days ago

luke

Discussion

2 days ago

Android kiosk closes Mobile Networks settings when enabling data roaming

Android devices are locked in multi-app kiosk mode. Users need to enable data roaming from Settings > Connections > Mobile Networks, but when they tap Mobile Networks the settings page immediately closes and they are returned to kiosk. What needs…

2 days ago

wilma

Discussion

4 days ago

Cannot select a profile while adding a new super admin in Hexnode

I’m trying to add a new super admin in Hexnode, but when setting up the user I can’t select a profile. The profile dropdown doesn’t show anything usable. Is there a separate place where admin-access profiles need to be created…

Technicians & Roles (58)

4 days ago

grace_t

Discussion

2 weeks ago

Custom attributes not saving in Hexnode portal with no error

I’m trying to add a new custom attribute in the Hexnode portal, but after saving it, nothing shows up on the custom attributes page. I was able to create one the previous day, so this started suddenly. There’s no error…

Technicians & Roles (58)

2 weeks ago

eleanor_a

Discussion

2 weeks ago

Can I edit the Department field for local users in Hexnode?

I’m managing local users in Hexnode without any directory integration connected. I wanted to add a department or team value to a user profile so I could assign policies based on that. I tried creating a custom attribute called Department…

2 weeks ago

luke

Discussion

2 weeks ago

Hexnode portal URL not working on office network but opens on mobile data

Our Hexnode MDM portal URL suddenly stopped loading from our office network. I tried different browsers and multiple laptops/mobiles, but the page still would not open. The same URL works when using mobile data. Does this mean the Hexnode portal…

2 weeks ago

schyler-scott

Discussion

2 weeks ago

Device limit reached while enrolling new devices in Hexnode

I’m trying to enroll new devices in Hexnode, but the enrollment fails with a message saying the device limit has been reached. Where can I check the total device limit for the portal and how many devices are currently enrolled?…

2 weeks ago

bram

Discussion

2 weeks ago

Technician gets “Oops!” on every Hexnode dashboard page after role setup

I created a new technician in Hexnode and assigned a custom role that was cloned from an Admin-type role. The technician completed the password setup, but when they log in, every dashboard page shows an “Oops!” error. I checked the…

2 weeks ago

bram

Discussion

2 weeks ago

Technician gets “Oops!” on every Hexnode dashboard page after role setup

2 weeks ago

haniel

Discussion

3 weeks ago

Android location tracking and Wi-Fi policy setup in Hexnode

I’m setting up Hexnode for Android devices across a few locations and have two related questions. For location tracking, I enabled it in the policy and set an update interval, but location history did not show up right away for…

Android (835)

3 weeks ago

maevee

Discussion

3 weeks ago

iOS APN profile installation fails on supervised iPad with MDM restrictions

An enrolled iPad needed a carrier APN profile to activate cellular service. The APN profile was provided as a file from the carrier, so the plan was to download it on the iPad, open it, and install it manually. When…

iOS (631) Location (49)

3 weeks ago

bram

Discussion

3 weeks ago

Android multi-app kiosk keeps reinstalling old sideloaded APK after update

We’re updating a sideloaded APK on Android devices in multi-app kiosk mode. The app vendor changed how the APK is signed, so installing the newer build over the older one fails with an app conflict unless the old version is…

3 weeks ago

mawrigley

Ideation

1 week ago

Location data not reporting

I would like to see a policy or a report that lets me know when a device stops updating its location data. So i do not have to go thru the painful process of spot checking each device to verify…

Custom Reports (7)

1 week ago

bryang

Ideation

1 year ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a…

1 year ago

livewot

Ideation

2 years ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

2 years ago

Assign to groups within Devices

I do a lot of group changes when we upgrade iPads. Adding to groups, removing from groups, but it isn't in batches (all these ipads need to be added, though it does happen as well). What I'm proposing is that…

maxanschuetz

Ideation

2 years ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (115)

2 years ago

kklein

Ideation

2 years ago

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"

Compliance (58)

2 years ago

andres-corella

Ideation

2 years ago

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

2 years ago

james2001

Ideation

3 years ago

Request: Ability to add to device group from device screen.

Current have to manage groups then add device. Would like to be able to add to group from the device page itself. Thanks.

3 years ago

philip-cohen

Ideation

3 years ago

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add…

3 years ago

cforster

Ideation

3 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are…

Android (835) iOS (631)

3 years ago

jean-claude-lopez

Ideation

3 years ago

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

3 years ago

jean-claude-lopez

Ideation

3 years ago

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload…

3 years ago

General

How to disable 2FA for the Super Admin Profile in Hexnode

Android kiosk closes Mobile Networks settings when enabling data roaming

Cannot select a profile while adding a new super admin in Hexnode

Custom attributes not saving in Hexnode portal with no error

Can I edit the Department field for local users in Hexnode?

Hexnode portal URL not working on office network but opens on mobile data

Device limit reached while enrolling new devices in Hexnode

Technician gets “Oops!” on every Hexnode dashboard page after role setup

Technician gets “Oops!” on every Hexnode dashboard page after role setup

Android location tracking and Wi-Fi policy setup in Hexnode

iOS APN profile installation fails on supervised iPad with MDM restrictions

Android multi-app kiosk keeps reinstalling old sideloaded APK after update

Location data not reporting

Turn off 2FA for actions that require password when we are already logged in

Remember my selection

Assign to groups within Devices

Reinitiation button for Failed actions

Fix compliance button

Script Frequency

Request: Ability to add to device group from device screen.

Subscribe to Help Center Docs Feature Request

Feature Request - Reset Users Data Allowance

store policies in folders ...

Add comments on scripts list

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