Location

All posts with the Location tag

Discussion
2 weeks ago Jan 22, 2026

Location Tracking Disabled on iOS Devices when Hexnode UEM App is not installed

Hi everyone, I’m running into an issue with location tracking on newly deployed iPhones. In the Hexnode portal, the devices show as online, but under Recent Location it says, “Location Tracking Disabled as UEM app is not installed.”  Has anyone else seen this? I just want to confirm if this is expected or if I’m missing a step during deployment. 

Discussion
4 months ago Sep 26, 2025

Lost mode automation not responding when device returns to geofence

Hey guys, We’re running into a small issue with one of our geofencing automations in Hexnode. We’ve got a manufacturing setup where devices are geofenced around the plant premises. The automation works like this, when a device moves out of the geofence, it turns non-compliant and Lost Mode gets enabled. Once the device comes back…

Discussion
1 year ago Jan 29, 2025

Take control: Location tracking on co-managed Windows devices

Hola! We’re thrilled to introduce a new remote action for co-managed Windows devices - Enable Location Tracking! With this latest update, you can remotely enable or disable location tracking on your co-managed Windows devices. Need to enforce tracking discreetly? Consider it done. Prefer to request user permission first? That works too. The decision is yours.…

Discussion
2 years ago Jun 04, 2024

Can I get a Custom Shape for a Geofence?

Hey all! Our organization has a strict no-cameras policy within the building. We typically enroll a Bring Your Own Device (BYOD) policy for every device that enters the premises and apply camera restrictions during device configuration using geofencing. However, our building is not a standard rectangular shape, and there are still a few corners that…

Discussion
2 years ago May 02, 2024

Location Services

For whatever reason Hexnode is not reporting back each half hour with our devices locations. We have it set up so that it should be updating us on the location every half hour, just in case a device happens to get lost. We have Hexnode running in the background for each phone, each phone is…