Best Practices Archives - Unified Endpoint Management Community

Discussion

5 days ago

Mac locked out after too many password attempts

Hello, I need some help with the MacBook we manage. The device has initiated a lockout because the user tried signing in too many times with the wrong password. I also tried committing actions using the device’s action options, but in the Action History window I see several pending actions. What can I do? How do I get the…

noor_k

Discussion

6 days ago

Associate policy to user

Hi team, I created a policy and now I want to assign it to users. Can anyone guide me on how to do this?

Best Practices (39)

6 days ago

jennifer

Discussion

3 weeks ago

Revert policy association

Hi team, A policy was assigned accidentally to a bunch of devices. Can we undo this action quickly? Additionally, I would like to know the technician who made that policy assignment. Is that possible?

Best Practices (39)

3 weeks ago

remi

Discussion

3 weeks ago

How Does Hexnode Handle Conflicting Policies Assigned to the Same Device?

We are assigning multiple policies to the same set of devices, and I want to clearly understand how Hexnode resolves conflicts. For example, if a device is part of two different policies with overlapping restrictions, what determines which policy actually applies? I want to avoid unexpected behavior in production.

Best Practices (39)

3 weeks ago

skylar-a

Discussion

4 weeks ago

Self-healing workflows-what's the buzz all about?

Hi all, I’ve been hearing about self-healing workflows in device management. What does that actually mean, and how useful can it be?

Best Practices (39) Customization (15)

4 weeks ago

leo_scott

Discussion

4 weeks ago

How to assign a new user to an existing device?

We’ve had a few employees leave the organization, and their devices are now being reassigned to new users. What’s the best way to change the device owner and assign these devices to the new users using Hexnode?

Best Practices (39)

4 weeks ago

cullen

Discussion

4 weeks ago

What to do with a Broken or Unresponsive Device enrolled in Hexnode?

One of our managed devices is physically damaged and cannot be powered on anymore. Since the device is no longer usable or reachable, we are unable to perform any actions directly on it. We would like to know the correct way to remove this device from the Hexnode console and ensure that the associated license…

Best Practices (39)

4 weeks ago

schyler-scott

Discussion

4 weeks ago

Self-Healing Scripts vs. Admin Visibility: Where Do We Draw the Line?

We have been experimenting with self-healing workflows on our managed endpoints, such as scripts that automatically re-enroll devices, fix common compliance drifts, or restart critical services without manual intervention. While this has reduced operational overhead, it also raises a concern. In some cases, issues get resolved before our team even notices them, which feels like…

Best Practices (39)

4 weeks ago

gnishilda

Discussion

1 month ago

Solved

Can I make the dashboard show only what my team needs? Solved

Quick check, is the Hexnode UEM dashboard customizable? Also, does every technician see the same dashboard layout, or does it change based on their role/permissions?

Best Practices (39)

1 month ago

otis

Discussion

1 month ago

Is there a way to batch-edit or import large policies?

Hey everyone, I’m dealing with a pretty large policy in Hexnode, lots of configurations, restrictions, and conditions bundled together. Making changes directly in the console has started to feel a bit risky. One wrong click and something breaks. I was wondering if there’s any way to define or edit a policy offline using some sort…

Best Practices (39)

1 month ago

shai

Ideation

12 months ago

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems. A big one is making sure that de disks are encrypted and the encryption key…

livewot

Ideation

1 year ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

1 year ago

Adding a device to multple groups

On a specific project, I have 3 groups I deal with. Corporate iPads Canada USA All devices are a member of Corporate iPads. None are duplicated between USA and Canada. 1) It would be nice if I could nest groups. 2) It would also be nice if I could Open Manage Open Device Groups Select…

maxanschuetz

Ideation

1 year ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (39)

1 year ago

thomasburris

Ideation

1 year ago

Windows Firewall policies

As an admin user, I'd like the ability to control Windows firewall settings by policy instead of through scripts so that we can automate and standardize our firewall settings.

james-hoang-nguyen

Ideation

1 year ago

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform SSO on MacOS for Intune & EntraID. I was wondering if Hexnode is having a…

Best Practices

Mac locked out after too many password attempts

Associate policy to user

Revert policy association

How Does Hexnode Handle Conflicting Policies Assigned to the Same Device?

Self-healing workflows-what's the buzz all about?

How to assign a new user to an existing device?

What to do with a Broken or Unresponsive Device enrolled in Hexnode?

Self-Healing Scripts vs. Admin Visibility: Where Do We Draw the Line?

Can I make the dashboard show only what my team needs? Solved

Is there a way to batch-edit or import large policies?

Disk encryption option for Linux (debian/ubuntu)

Remember my selection

Adding a device to multple groups

Reinitiation button for Failed actions

Windows Firewall policies

Platform SSO for macOS on Hexnode MDM with Google Workspace

Popular Tags

Categories

Leaderboard

Best Practices

Can I make the dashboard show only what my team needs? Solved

Popular Tags

Categories

Leaderboard

Login to Hexnode Community