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I removed a screensaver policy from multiple Macs in Hexnode, but the screensaver still starts after some idle time. The policy is no longer associated with the devices, and I don’t see the screensaver profile listed under Device Management on the Macs. Is there another setting that needs to be cleared after removing the policy?
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Hexnode Expert
4 weeks ago
Oct 16, 2026
Marked SolutionPending Review
Hello @im_jaymes ,
Once a macOS screensaver policy is removed, first confirm whether the Mac has regained local control over the Lock Screen or Screen Saver settings.
Check the following on one affected Mac:
- Go to System Settings > Wallpaper > Screen Saver. On older macOS versions, check Desktop & Screen Saver.
- Verify whether the screensaver timeout and related options are editable.
- If the options are still greyed out, another configuration profile or active Hexnode policy may still be managing the setting.
- If the options are editable, the Hexnode restriction has been removed successfully. However, macOS may retain the previously configured local timeout value. In that case, manually change the timeout to the preferred value, such as Never.
Also review other active policies assigned to the same devices to make sure no other policy contains a screensaver or Lock Screen configuration.
Regards,
Simon. Scott
hexnode UEM
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