Remote Actions

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Remote Actions

noor_k

Discussion

2 days ago

Enable Remote disabled on Android scanner due to Hexnode Assist restricted settings

I have an enrolled Android scanner where remote access was working before, but now the Enable Remote option is disabled. When I try to activate it, the device says I do not have enough permissions. The scanner is enrolled and…

arthur

Discussion

3 days ago

Cannot delete active devices in Hexnode UEM

I’m trying to remove a few devices from Hexnode UEM, but the delete option does not seem to work for some of them. These devices were added earlier and now appear as registered/enrolled in the portal. Is there a different…

3 days ago

towhid

Discussion

6 days ago

Wiping an offline lost iPad

We have an iPad that went missing and is still enrolled. Lost mode activation has been attempted but not gone through, the iPad hasn't checked in for a while too. If I attempted to wipe the device, I understand that…

jaxon_r

Discussion

3 weeks ago

Windows remote lock only goes to login screen — can Hexnode reset the password remotely?

I’m testing remote lock before sending laptops out to users. For Windows, I expected the lock action to show a custom message/phone number and require some temporary PIN to unlock. Instead, it looks like the device just goes back to…

macOS (648) Windows (480)

3 weeks ago

harold

Discussion

3 weeks ago

Remove broken offline devices stuck in Disenrollment Pending in Hexnode

I’m trying to delete a few broken devices from Hexnode, but they won’t power on anymore. I tried using the Disenroll action from the portal, but nothing seems to happen. These devices are a mix of managed mobile devices, and…

3 weeks ago

penelope

Discussion

4 weeks ago

Cannot start Windows Remote View/Control until Remote Assist installs

I’m trying to remote control a Windows desktop from Hexnode. The device is enrolled and has the Hexnode UEM app installed, but I don’t see how the Hexnode Remote Assist app gets installed on the target device. When I go…

benjay

Discussion

1 month ago

Remove an offline Android device stuck at Disenrollment initiated

I have an Android device in Hexnode that is faulty and cannot be powered on anymore. When I try to disenroll it, the status just stays at “Disenrollment initiated” and nothing else happens. Is there a way to remove or…

Android (791) Remote Actions (194)

1 month ago

leo_scott

Discussion

1 month ago

Android Remote View app not acknowledged and stuck on Initiated in Hexnode

I’m trying to use Remote View on two Android devices from Hexnode. The portal said Remote View needed to be installed, so I installed it, but Hexnode still didn’t acknowledge the app on the device. When I tried installing the…

im_jaymes

Discussion

1 month ago

Lost Mode disable command not responding though iOS device is online

I’m trying to disable Lost Mode from Hexnode on a managed iOS device. The device is online and checking in, but the Disable Lost Mode action is not completing. I already confirmed the network connection and restarted the device, but…

iOS (598) Remote Actions (194)

1 month ago

lucaas

Discussion

1 month ago

Where to find Change Owner for Hexnode devices

Several enrolled devices are showing up under the same default user, which makes inventory tracking confusing. I’m trying to reassign a different user to each device, but I can’t find a “Change User” option under device actions. The Actions panel…

gareyy

Discussion

1 month ago

macOS bulk wipe from device group not showing in device history

I bulk wiped a group of macOS devices from a device group. The action shows on the main dashboard/activity area, but when I open each device, I don’t see the wipe listed in the device action history or activity feed.…

macOS (648) Remote Actions (194)

1 month ago

maevee

Discussion

3 months ago

Wipe a locked offline iOS device without the passcode

We have an iPhone assigned to a former employee. The device is locked, we do not have the passcode, and it has not checked in with Hexnode for about 3 months. Since it is offline, the wipe command from the…

iOS (598) Remote Actions (194)

3 months ago

shalom_carmel

Ideation

2 years ago

Execute scripts on devices in reports

It would be excellent to be able to execute remote scripts on devices from reports.

Automation (93) Scripts (119)

2 years ago

bas-leunissen

Ideation

7 years ago

Delete Pending actions.

Hi! So i had the following problem. I created around 20 different policies. I used 80 tablets quite a lot, so these tablets would get the new policy updates as they should. however, now i have another 50 tablets.…

7 years ago

Remote Actions

Enable Remote disabled on Android scanner due to Hexnode Assist restricted settings

Cannot delete active devices in Hexnode UEM

Wiping an offline lost iPad

Windows remote lock only goes to login screen — can Hexnode reset the password remotely?

Remove broken offline devices stuck in Disenrollment Pending in Hexnode

Cannot start Windows Remote View/Control until Remote Assist installs

Remove an offline Android device stuck at Disenrollment initiated

Android Remote View app not acknowledged and stuck on Initiated in Hexnode

Lost Mode disable command not responding though iOS device is online

Where to find Change Owner for Hexnode devices

macOS bulk wipe from device group not showing in device history

Wipe a locked offline iOS device without the passcode

Execute scripts on devices in reports

Delete Pending actions.

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