Remote Actions

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101 Replies
33 Topics
Discussion
3 weeks ago Feb 16, 2026

How to temporarily remove a policy from a device

Hi team,    One of my devices has a policy applied through a User Group, and I need to remove it from the device temporarily. However, I only see the option to associate policies, and there doesn’t seem to be a direct option to remove it.   Could you please guide me on how to remove the policy from the device?  

Discussion
4 weeks ago Feb 06, 2026

Remote View Removed from Device Summary Page

Looking to find out why the Remote View box was removed from the Device Summary page for a device such as an Android Tablet. I understand that a whole separate tab was created but it was very efficient to have the Remote View option right there when you jumped into a device. Can this be…

Discussion
2 months ago Jan 15, 2026

Need help to keep a continuous eye on our application inventory

We manage a large fleet of corporate devices, and one recurring problem is visibility into the actual application inventory on devices. Sometimes required apps get removed by users, or installations silently fail, but we only discover it when a user reports an issue or during a manual audit. Running a full Scan Device every time…

Discussion
1 year ago Jan 11, 2025

Missing newly created user account on a locked Mac

I have a Mac enrolled in Hexnode UEM that is in a locked state due to an unknown password for the sole user account. FileVault is enabled, but the recovery key was not escrowed. I used the Create User Account remote action to add a new user account. The action was marked as successful in…

Discussion
1 year ago Dec 01, 2024

Sending custom notifications to devices

Hi everyone, I’m exploring how custom notifications can be used effectively for managing devices across different platforms. For example, how can these notifications help improve communication or device management workflows? Also, I’d love to know how this feature works in Hexnode UEM. Looking forward to insights and experiences!

Discussion
3 years ago Oct 11, 2022

Access to Tablets without Grant the access

Hi, We are using Hexnode- Tablets for old people who cant read english and who are overwhelmed when unknown popups appear. We need to have access without permitting the access to the tablets. It would be a wonderful features for our usecases. Thanks ahead! Thomas from Telemarie

Discussion
4 years ago Feb 11, 2022

send emergency alerts

Hi all, I would want to send daily alerts on the number of active COVID cases within the organizational premises. Is there any way to do this?

Ideation
7 years ago Aug 19, 2019

Delete Pending actions.

Hi!   So i had the following problem. I created around 20 different policies. I used 80 tablets quite a lot, so these tablets would get the new policy updates as they should. however, now i have another 50 tablets. that i had turned off for quite some time. Now when i turn one of…