iOS

Explore the nuances of iOS management with fellow administrators.

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Discussion

16 hours ago

Unable to wipe DEP enrolled Iphone

Hello, Recently, I've been unable to wipe iPhones (DEP enrolled). The Wipe action remains in the "pending" state.This was working until recently, and I haven't changed anything in the configuration that could cause this problem. Do you have any idea about this problem ? Thank's for your help, JC.

iOS (281)

16 hours ago

schyler-scott

Discussion

7 days ago

Can you use VPP and regular store apps together?

Hello everyone, I’m looking for some clarity regarding app deployment for iOS and iPadOS devices in our organization. We are planning to deploy a mix of free and paid apps to our devices, and I’m trying to understand the best approach. Like I mentioned in the title, can we use VPP and regular store apps…

ryker

Discussion

4 weeks ago

Stopwatch notification missing after dismissing it

I’m using an iPhone 16 Pro Max on iOS 18.4. After pausing the stopwatch and swiping away the notification from the lock screen, it never came back. Not showing up in the Lock screen, dynamic island, or notification center - even after restarting the phone. Only way to control it now is from the clock…

iOS (281)

4 weeks ago

sybylla

Discussion

1 month ago

Wipe device without erasing eSIM

Hi, We manage a fleet of iPhones for our remote employees to keep them connected on the go. Lately, some users have reported device performance issues that might require a full device reset to resolve. The problem is, a factory reset typically wipes everything—including the eSIM, that will cause service disruptions and delays in getting…

iOS (281)

1 month ago

luuk

Discussion

2 months ago

Converting application as a Managed App for User Enrolled

Hi everyone, I have many iOS devices with apps installed manually from App Store. Now I want to convert those unmanaged apps to managed apps without having to uninstall and reinstall them again. Is there any way in Hexnode to achieve this?

harold

Discussion

2 months ago

Disable screen capture of emails

Hey, we use outlook as our official email app for our organization, and we were wondering if there’s a way to disable screen capture on iPhones. We don’t want our employees to take screenshots of any sensitive information from emails.

tomas

Discussion

2 months ago

How to put iPad in Single App Mode a Safari and limit it to only open a specific page?

Hey everyone, I’m looking for a bit of help setting up an iPad for a specific task at work. We want to have visitors in our organization to fill out a Google Form on the iPad, but we don’t want them browsing around or using any other apps. Is there a way to lock down…

iOS (281) iPadOS (64)

2 months ago

harold

Discussion

2 months ago

Customize Home Screen Layout

I came across the Home screen layout feature in hexnode for iOS devices, and it looks really useful! We're planning to add a few more devices to hexnode, and I’d love some guidance on how to set this up. Also, most of our devices are iPads—does this feature work only for iPhones, or is it…

iOS (281) iPadOS (64)

2 months ago

famk_e

Discussion

2 months ago

Screen Recording not available on Shared iPads

Hi, our fleet of iPads, when configured as shared iPads, can no longer use the screen recording feature in Control Center. Has anyone else encountered this problem or found a solution?

iOS (281) iPadOS (64)

2 months ago

skylar-a

Discussion

3 months ago

Unable to access contacts via CardDAV

Hey Community, I have been trying to configure CardDAV and sync the corporate contacts in Google Contacts with our employees’ iPhone devices. As we are managing the devices using Hexnode we used the CardDAV policy for iPhones to push the configuration into the devices. However, we’ve been facing an issue where end-users are unable to…

iOS (281)

3 months ago

nizzy

Discussion

3 months ago

iOS Updates Best Practice

I was just wondering how everyone deals with iOS Updates obviously for the update to install "The user needs to type in the password on password-protected devices to further approve the update." we are audited regularly on ensuring devices (Windows, iOS, iPad OS & Android) are updated in a timely manner, iOS seems to be…

luuk

Discussion

3 months ago

Using AirTags to track shared office equipment

Hey, Our organization uses AirTags to keep track of shared office assets like portable projectors, and other frequently used equipment. Since multiple team members need access to these items, we’re considering using AirTag sharing in Find My (iOS 17) to allow multiple employees to locate them when needed. Has anyone tried this in a workplace…

iOS (281)

3 months ago

livewot

Ideation

3 months ago

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a device.

DEP (35)

3 months ago

livewot

Ideation

4 months ago

Adding a device to multple groups

On a specific project, I have 3 groups I deal with. Corporate iPads Canada USA All devices are a member of Corporate iPads. None are duplicated between USA and Canada. 1) It would be nice if I could nest groups. 2) It would also be nice if I could Open Manage Open Device Groups Select…

kevin_rios

Ideation

7 months ago

Policies

I think it would be extremely useful if in the criterias of Policies you could add the "Type" identifier in Hardware Info. Like this I could seperate iPhones from iPads

Configurations (23)

7 months ago

ooida

Ideation

2 years ago

Manual Entry in iOS

Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.

jeremy

Ideation

5 years ago

Select Devices within Group

I have a lot of iPads, and need to group them according to the location they are deployed. Management within the group selection is limited, and cannot select individual devices within the group. More management abilities should be available from the group instead of limiting them all to the general screen which is a mess.

5 years ago

ctmorrison

Ideation

5 years ago

Install application specific file

We use FileMaker Go on our iOS devices to access our hosted database. In order to simplify granting users access to our hosted database and avoid having to manually enter the URL for the host on in the application on each device, we can install a file in the FileMaker Go's "Documents" folder on the iOS…

5 years ago

travis-jacobson-2

Ideation

7 years ago

Feature Request

* Remote Viewing for iOS. * Scheduled report for app licenses.

7 years ago

brennan

Ideation

8 years ago

Include Keyboard settings that are remembered for each iPad

How about the feature to include Keyboard settings so they are remembered for each iPad. Does that also go into the profile somehow? Sorry for the newbiew questions but Im very new to the software

8 years ago

iOS

Unable to wipe DEP enrolled Iphone

Can you use VPP and regular store apps together?

Stopwatch notification missing after dismissing it

Wipe device without erasing eSIM

Converting application as a Managed App for User Enrolled

Disable screen capture of emails

How to put iPad in Single App Mode a Safari and limit it to only open a specific page?

Customize Home Screen Layout

Screen Recording not available on Shared iPads

Unable to access contacts via CardDAV

iOS Updates Best Practice

Using AirTags to track shared office equipment

DEP information and setting from the device

Adding a device to multple groups

Policies

Manual Entry in iOS

Select Devices within Group

Install application specific file

Feature Request

Include Keyboard settings that are remembered for each iPad

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