iOS

Explore the nuances of iOS management with fellow administrators.

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Discussion

2 days ago

Apple device stuck on Activation Lock after ABM release

An Apple device was wiped and removed from MDM and Apple Business Manager, but it still stops at the Activation Lock screen. Entering the Apple ID and password shows a server not responding error, and the MDM bypass key does…

2 days ago

wilma

Discussion

2 days ago

Allow Bluetooth access in iOS multi-app kiosk without exposing all Settings

I’m setting up an iOS device in multi-app kiosk mode and need users to be able to connect freely to Bluetooth accessories. I can add the Settings app, but I don’t want users changing critical device settings. Is there a…

2 days ago

luke

Discussion

2 days ago

Can Hexnode set iPad Camera to JPEG instead of HEIC through policy?

We manage a group of iPads with Hexnode policies and noticed that photos taken with the Camera app are being saved as HEIC files. Is there a way to change the iPad camera setting through policy so it uses “Most…

2 days ago

clauss

Discussion

5 days ago

iOS enrollment stuck with scan in progress and Hexnode app not appearing

A newly enrolled iPhone shows as enrolled, but the Hexnode app has not appeared on the device and the Scan Device action has been running for a long time. The enrollment steps were completed correctly on the phone, and APNs…

5 days ago

mees

Discussion

6 days ago

Set up macOS Account-Driven User Enrollment in Hexnode without self-hosted service discovery

I’m trying to enable Apple Account-Driven User Enrollment for macOS through Hexnode. The users have Managed Apple IDs in Apple Business Manager, but the Macs themselves are not pre-registered in ABM. When a user tries to enroll from System Settings,…

6 days ago

skyler

Discussion

1 week ago

iOS VPP app won’t update in Single App Kiosk mode

We have an iOS app used for employee clock-in/out that is deployed through Apple Business Manager/VPP and locked with Hexnode Single App Kiosk mode. The app needs an update, but the update does not complete while the device is locked…

1 week ago

wilma

Discussion

1 week ago

Cannot manually install carrier APN profile on MDM-enrolled iPad

An enrolled iPad needed a carrier APN profile to activate cellular service. The provider gives us a file that we normally download and install manually on the iPad. With the Hexnode policy applied, iOS first showed that profile installation was…

1 week ago

wilma

Discussion

1 week ago

iOS ADE device stuck on Pending after wipe and Hexnode app missing

An iPad enrolled through Apple Business Manager using Apple Configurator is still showing in Hexnode, but any policy I associate stays in Pending and nothing happens on the device. The Hexnode app is also missing from the device. This started…

1 week ago

vance_j

Discussion

2 weeks ago

iOS profile enrollment shows active but missing device name and model

An iPhone was enrolled using profile-driven enrollment from the browser enrollment URL. The device showed as Active in the Hexnode portal, but the device name and model were blank, and it did not seem manageable yet. The enrollment profile appeared…

iOS (626)

2 weeks ago

im_jaymes

Discussion

2 weeks ago

iPad not auto-renaming during ADE enrollment after profile sync

I’m setting up iPads with Apple Business Manager/ADE in Hexnode and want the device name to be applied automatically during enrollment using a prefix and an appended number, like <prefix>-IPAD101, <prefix>-IPAD102, etc. The ADE enrollment profile has the device naming…

Automation (102) iOS (626)

2 weeks ago

grace_t

Discussion

2 weeks ago

iPad kiosk clock-in web app shows restricted error and wrong redirect

We have a few iPads enrolled in Hexnode and assigned to the same device group with a kiosk policy and web content filtering policy. They are used only for an employee clock-in/out web app. The setup used to work on…

Kiosk (422)

2 weeks ago

oliver_p

Discussion

2 weeks ago

iOS OpenVPN plist or mobileconfig not applying for Per-App VPN

I’m trying to push an OpenVPN configuration to an iOS device through Hexnode. The policy shows as deployed successfully and there are no errors, but the OpenVPN app still shows no configuration. I created the payload manually in Notepad++ and…

App Management (724)

2 weeks ago

ncosdsons

Ideation

6 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (626)

6 months ago

livewot

Ideation

2 years ago

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a…

ADE (79)

2 years ago

livewot

Ideation

2 years ago

Adding a device to multple groups

On a specific project, I have 3 groups I deal with. Corporate iPads Canada USA All devices are a member of Corporate iPads. None are duplicated between USA and Canada. 1) It would be nice if I could nest groups.…

kevin_rios

Ideation

2 years ago

Policies

I think it would be extremely useful if in the criterias of Policies you could add the "Type" identifier in Hardware Info. Like this I could seperate iPhones from iPads

Configurations (46)

2 years ago

ooida

Ideation

3 years ago

Manual Entry in iOS

Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.

iOS (626) iPadOS (151) Kiosk (422)

3 years ago

jeremy

Ideation

6 years ago

Select Devices within Group

I have a lot of iPads, and need to group them according to the location they are deployed. Management within the group selection is limited, and cannot select individual devices within the group. More management abilities should be available from…

6 years ago

ctmorrison

Ideation

7 years ago

Install application specific file

We use FileMaker Go on our iOS devices to access our hosted database. In order to simplify granting users access to our hosted database and avoid having to manually enter the URL for the host on in the application on…

7 years ago

travis-jacobson-2

Ideation

8 years ago

Feature Request

* Remote Viewing for iOS. * Scheduled report for app licenses.

8 years ago

brennan

Ideation

9 years ago

Include Keyboard settings that are remembered for each iPad

How about the feature to include Keyboard settings so they are remembered for each iPad. Does that also go into the profile somehow? Sorry for the newbiew questions but Im very new to the software

9 years ago

iOS

Apple device stuck on Activation Lock after ABM release

Allow Bluetooth access in iOS multi-app kiosk without exposing all Settings

Can Hexnode set iPad Camera to JPEG instead of HEIC through policy?

iOS enrollment stuck with scan in progress and Hexnode app not appearing

Set up macOS Account-Driven User Enrollment in Hexnode without self-hosted service discovery

iOS VPP app won’t update in Single App Kiosk mode

Cannot manually install carrier APN profile on MDM-enrolled iPad

iOS ADE device stuck on Pending after wipe and Hexnode app missing

iOS profile enrollment shows active but missing device name and model

iPad not auto-renaming during ADE enrollment after profile sync

iPad kiosk clock-in web app shows restricted error and wrong redirect

iOS OpenVPN plist or mobileconfig not applying for Per-App VPN

iOS Business Container - System Apps

DEP information and setting from the device

Adding a device to multple groups

Policies

Manual Entry in iOS

Select Devices within Group

Install application specific file

Feature Request

Include Keyboard settings that are remembered for each iPad

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