iOS

Explore the nuances of iOS management with fellow administrators.

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Discussion

17 hours ago

iPad manual enrollment shows Hexnode app reinstall prompt

I’m trying to manually enroll an iPad in Hexnode, but the Hexnode UEM app keeps showing: “Please reinstall the app via Hexnode UEM portal. Contact your administrator for further assistance”. I reinstalled the app a few times, but the same…

17 hours ago

desmond

Discussion

2 days ago

iOS ADE device not showing in Manage after ABM sync and missing Actions menu items

I assigned an iPhone in Apple Business Manager and ran the ADE sync in Hexnode. The device shows up under the Enroll tab in the Apple Business/ADE list, but it does not appear under Manage > Devices even after refreshing.…

2 days ago

mila_beck

Discussion

3 days ago

iOS Web Clip deployment and Hexnode UEM app configuration limitations

I’m trying to configure the Hexnode UEM app on iPads without requiring users to do anything after enrollment. Is there an app configuration payload that can make the app fully configured and recognized as installed without the user opening it?…

App Management (628) iOS (552)

3 days ago

bram

Discussion

3 days ago

iOS location tracking enabled but no history appears in Hexnode

I enabled Location Tracking for our enrolled iPhones, but the Hexnode portal is not showing any location history. The devices have moved since enrollment, and the location tracking policy is assigned. Is there anything else that needs to be done…

3 days ago

yasmin_farooq

Discussion

3 days ago

iOS policy apps prompt for Apple ID and settings not applying in Hexnode

I created an iOS policy in Hexnode and pushed it to a few new iPads/tablets. The policy shows as associated, but the required app did not install and the device is asking for an Apple ID before installing the app.…

App Management (628) iOS (552)

3 days ago

bram

Discussion

4 days ago

FaceTime on managed iPhones asks for Apple ID when personal iCloud is blocked

We manage our iPhones with Hexnode and personal iCloud accounts are not allowed by our organization. The devices are up to date, but when a user opens FaceTime, it prompts them to sign in with an Apple account. Is there…

4 days ago

silent_core

Discussion

4 days ago

Bypass activation lock Ios 26.6 ip 12 pro max

I need help removing the Activation Lock from my device. It is currently linked to someone else's iCloud account, but I am the legitimate owner

Windows (459)

4 days ago

astrid

Discussion

5 days ago

iOS Store app keeps asking for iTunes sign-in when pushed from Hexnode

I’m pushing an iOS app from Hexnode to a few iPhones, but the devices keep showing an iTunes/Apple ID sign-in prompt. Even after signing in once, the same prompt appears again when I push another install. I also tried syncing…

App Management (628) iOS (552)

5 days ago

porter

Discussion

6 days ago

Supervised iPhone not showing in Hexnode portal by serial or IMEI

I have a supervised iPhone that shows a message like “This iPhone is supervised and managed by <organization>.” I tried searching for the device in Hexnode using the serial number and IMEI, but it does not appear in the portal.…

6 days ago

maatthew

Discussion

6 days ago

Prevent iOS devices from being unenrolled by users in Hexnode

Is there a Hexnode policy setting that stops users from removing management from an iPhone or iPad? I want our iOS devices to stay supervised and managed, and I don’t want users to be able to unenroll them by deleting…

iOS (552)

6 days ago

it_christo

Discussion

6 days ago

Can Hexnode block App Store access on unsupervised iPads without removing an existing VPN?

We have several iPads already in use as field/dispatch screens. They were configured before enrollment with a VPN app and a dispatch-related app, and the VPN/server settings are managed by another administrator. The iPads are now enrolled in Hexnode, but…

App Management (628)

6 days ago

ethan_

Discussion

7 days ago

iOS VPP app install failed in Hexnode and shows cloud icon on iPad

I added a managed iOS app to a policy for an iPad, but the installation status showed as failed. I already synced the device and synced Apple VPP. The app is visible under the Apps tab, but I was not…

App Management (628) VPP Apps (57)

7 days ago

ncosdsons

Ideation

4 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (552)

4 months ago

livewot

Ideation

2 years ago

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a…

ADE (73)

2 years ago

livewot

Ideation

2 years ago

Adding a device to multple groups

On a specific project, I have 3 groups I deal with. Corporate iPads Canada USA All devices are a member of Corporate iPads. None are duplicated between USA and Canada. 1) It would be nice if I could nest groups.…

kevin_rios

Ideation

2 years ago

Policies

I think it would be extremely useful if in the criterias of Policies you could add the "Type" identifier in Hardware Info. Like this I could seperate iPhones from iPads

Configurations (45)

2 years ago

ooida

Ideation

3 years ago

Manual Entry in iOS

Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.

iOS (552) iPadOS (142) Kiosk (352)

3 years ago

jeremy

Ideation

6 years ago

Select Devices within Group

I have a lot of iPads, and need to group them according to the location they are deployed. Management within the group selection is limited, and cannot select individual devices within the group. More management abilities should be available from…

6 years ago

ctmorrison

Ideation

7 years ago

Install application specific file

We use FileMaker Go on our iOS devices to access our hosted database. In order to simplify granting users access to our hosted database and avoid having to manually enter the URL for the host on in the application on…

7 years ago

travis-jacobson-2

Ideation

8 years ago

Feature Request

* Remote Viewing for iOS. * Scheduled report for app licenses.

8 years ago

brennan

Ideation

9 years ago

Include Keyboard settings that are remembered for each iPad

How about the feature to include Keyboard settings so they are remembered for each iPad. Does that also go into the profile somehow? Sorry for the newbiew questions but Im very new to the software

9 years ago

iOS

iPad manual enrollment shows Hexnode app reinstall prompt

iOS ADE device not showing in Manage after ABM sync and missing Actions menu items

iOS Web Clip deployment and Hexnode UEM app configuration limitations

iOS location tracking enabled but no history appears in Hexnode

iOS policy apps prompt for Apple ID and settings not applying in Hexnode

FaceTime on managed iPhones asks for Apple ID when personal iCloud is blocked

Bypass activation lock Ios 26.6 ip 12 pro max

iOS Store app keeps asking for iTunes sign-in when pushed from Hexnode

Supervised iPhone not showing in Hexnode portal by serial or IMEI

Prevent iOS devices from being unenrolled by users in Hexnode

Can Hexnode block App Store access on unsupervised iPads without removing an existing VPN?

iOS VPP app install failed in Hexnode and shows cloud icon on iPad

iOS Business Container - System Apps

DEP information and setting from the device

Adding a device to multple groups

Policies

Manual Entry in iOS

Select Devices within Group

Install application specific file

Feature Request

Include Keyboard settings that are remembered for each iPad

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