Remote Actions

All posts with the Remote Actions tag

Discussion
2 days ago Feb 19, 2026

Query on BitLocker startup screen

Hi Team,  I’m working with a customer who requires BitLocker encryption on Windows devices. The key requirement is that the BitLocker startup screen must be the first prompt after powering on the devices, and the user must enter a PIN before the Windows login screen appears.  Encryption is completed successfully, but after reboot, the device goes straight to the Windows login screen and…

Discussion
5 days ago Feb 16, 2026

How to temporarily remove a policy from a device

Hi team,    One of my devices has a policy applied through a User Group, and I need to remove it from the device temporarily. However, I only see the option to associate policies, and there doesn’t seem to be a direct option to remove it.   Could you please guide me on how to remove the policy from the device?  

Discussion
1 week ago Feb 14, 2026

iOS update issue

Hey guys! I have several iPhones currently running iOS 18.6.2 that need to be upgraded to iOS 26.3. I first tried updating them through the Automate tab, but that didn’t work. When I attempted to update them manually, I noticed there’s no update OS option available in the Actions menu. Has anyone encountered this?

Discussion
1 week ago Feb 14, 2026

Scan device location fails

Hi, I tried running the scan device location action on a Mac that’s currently in our warehouse. I was just testing it before deploying the device. The action is showing as failed in the action history though the device is physically there. Any idea why this would happen?

Discussion
2 weeks ago Feb 05, 2026

Bulk Actions, Now With Guardrails

One click shouldn’t change everything. A new control adds a safety layer to bulk device actions, helping teams avoid large-scale mistakes while keeping technicians free to work on individual devices.  Disable Bulk Actions Using Custom Roles   Hexnode now provides an option to limit whether technicians can execute actions on multiple devices using a permission in Custom Roles.  While creating or editing a role, the “Execute actions…

Discussion
2 weeks ago Feb 05, 2026

Say Hello to Lost Mode for macOS devices

We are thrilled to announce a major security update for macOS device management. You can now remotely lock and track lost or stolen macOS devices directly from the Hexnode console, ensuring your corporate data remains protected even when hardware goes missing. Key Benefits Enable/Disable Lost Mode: A dedicated workflow to Enable Lost Mode for macOS…

Discussion
2 weeks ago Feb 05, 2026

Elevate your ROM devices to Device Owner Status in a Single Click

Hey everyone! We are absolutely thrilled to pull back the curtain on a game-changing addition to the Hexnode Remote Action toolkit! We know how much you love the power of remote actions—that "single-click magic" that turns complex configurations into a swift, seamless task. Today, we’re taking that efficiency to a whole new level for your…

Discussion
3 weeks ago Feb 02, 2026

How does the console handle mass actions so fast?

I need a sanity check here. We just migrated our last batch of 5,000 iPads over from our old on-prem system. With the old system, anytime we pushed a policy update to more than 500 devices at once, the console would basically freeze for 10 minutes while it processed the "write" commands. Yesterday, I pushed…

Ideation
3 months ago Nov 26, 2025

Add ability to update or create apps with manifest paths

Hey team,   We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to upload .apk files directly to your API for distribution.   Due to this restriction, it…