Remote Actions Archives - Unified Endpoint Management Community

Discussion

3 days ago

Wipe command is stuck in "Pending" for a lost device

Hi everyone, I issued a Wipe device action to one of our managed devices, but the action has been stuck in “Pending” for quite some time. The device hasn’t been wiped yet. Is the portal lagging or am I missing something?

Remote Actions (14)

3 days ago

josiah

Discussion

4 days ago

Mac locked out after too many password attempts

Hello, I need some help with the MacBook we manage. The device has initiated a lockout because the user tried signing in too many times with the wrong password. I also tried committing actions using the device’s action options, but in the Action History window I see several pending actions. What can I do? How do I get the…

teglon99

Discussion

2 weeks ago

Strategy for getting a lost/stolen laptop online to receive lock command

I am just wondering what people's strategies are for allowing a lost or stolen laptop to get online so the lost/lock command can be recieved? My thoughts are: Create a wifi policy with a specific SSID/pwrd that can set up to enable a recovered laptop to get back online so the password can be changed.…

haanaa

Discussion

2 weeks ago

Will lock device action work without internet connection?

Hey, is it mandatory that the device should be connected to the internet for actions like shutting down or locking device in Hexnode?

Remote Actions (14)

2 weeks ago

eliiza

Discussion

3 weeks ago

How to retrieve the system PIN for a locked Mac in Hexnode?

Hi everyone, one of our MacBooks got locked after an employee left the company. We don’t know the system PIN that was used. Is there any way to retrieve it?

macOS (449) Remote Actions (14)

3 weeks ago

sarahmiller

Discussion

3 weeks ago

Improper disenrollment

Hi everyone, I’m seeing some strange behaviour in Hexnode portal. Our enrolled devices count suddenly jumped from 673 to 735, but we haven't added any new device. When I checked closer, I noticed multiple entries showing the same serial numbers. It looks like there are several duplicate entries for the same devices. I know for a fact that these devices were manually factory reset/wiped, but they keep reappearing in the list. Is this a bug?

Enrollment (96) Remote Actions (14)

3 weeks ago

carter

Discussion

2 months ago

Clear Safari browser cache on iOS devices

I need help clearing the browser cache in the Safari browsers of iOS devices. We got a lot of devices at the workplace, so we’re essentially looking for a remote action to apply across all of the devices at once. Any ideas on this would be great!

iOS (346) Remote Actions (14)

2 months ago

alice_grey

Discussion

2 months ago

How to delete a device group in Hexnode UEM?

Hey folks! I have a quick question; can I delete a device group that I created myself?

Remote Actions (14)

2 months ago

eliiza

Discussion

2 months ago

Xiaomi Tablet kiosk mode activation error

We’ve got a bunch of Xiaomi tablets we're trying to put into kiosk mode. I’ve configured the policy and pushed it into the devices. However, when we hit the Enable Kiosk Mode action from the Hexnode portal, nothing happens on the device. The kiosk only starts up after someone presses the power button on the device-end and swipes up. Does anyone know how I can solve this problem and put the devices into kiosk mode?

_janet

Discussion

2 months ago

Mac with Intel (no T2 chip), Is full device wipe possible?

Hello, We’ve been trying to perform a full wipe on some of our Intel-based Macs running Monterey, that’s around 12 and above. These are older machines without the T2 security chip. When we trigger Wipe Device from Hexnode, instead of erasing the machine completely, the device just ends up getting locked with a Find My…

macOS (449) Remote Actions (14)

2 months ago

qj_sam

Ideation

2 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to upload .apk files directly to your API for distribution. Due to this restriction, it…

Remote Actions

Wipe command is stuck in "Pending" for a lost device

Mac locked out after too many password attempts

Strategy for getting a lost/stolen laptop online to receive lock command

Will lock device action work without internet connection?

How to retrieve the system PIN for a locked Mac in Hexnode?

Improper disenrollment

Clear Safari browser cache on iOS devices

How to delete a device group in Hexnode UEM?

Xiaomi Tablet kiosk mode activation error

Mac with Intel (no T2 chip), Is full device wipe possible?

Add ability to update or create apps with manifest paths

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