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Connect with other Hexnode users. Discover tips & tricks, share your thoughts, check out new feature releases and much more!

Discussion
6 hours ago Jan 20, 2026

Hexnode MDM app crashing in kiosk mode

We’re running a multi-app kiosk and after some time the kiosk just dies. The Hexnode MDM app seems to stop working and doesn’t come back unless we manually fix it.  This is a big issue for us because the kiosk is supposed to run 24/7. Does anyone have an idea what might be causing this? 

Discussion
6 hours ago Jan 20, 2026

Strategy for getting a lost/stolen laptop online to receive lock command

I am just wondering what people's strategies are for allowing a lost or stolen laptop to get online so the lost/lock command can be recieved? My thoughts are: Create a wifi policy with a specific SSID/pwrd that can set up to enable a recovered laptop to get back online so the password can be changed.…

Discussion
2 days ago Jan 18, 2026

Password policy

Hello everyone, I’ve noticed that within the password policy settings, the options “Password never expires” and “User cannot change password” are disabled. Could someone explain why this occurs? 

Discussion
3 days ago Jan 17, 2026

Disable 2FA and password change

Hi, is there any way to remove the 2FA and password changes across the portal? We already have a password manager in place, and not being able to remove this is frustrating.

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Discussion
3 days ago Jan 17, 2026

Device locked with unknown password

I’m losing my mind here. My MacBook Pro M1 got locked through Hexnode, I used the unlock code they gave me, but the device still isn’t checking in. I can’t log in, can’t update the password, and all the actions are stuck pending. Support told me to restart, switch networks, open the Hexnode app, and sync..but nothing works. I even asked about disenrollment, and…

Discussion
4 days ago Jan 16, 2026

Unable to Enroll Windows Device

We’re trying to enroll a Windows device into Hexnode, but during enrollment it throws an error saying the device is already enrolled and asks for co-management.  We double-checked and there’s no other MDM configured on the device. Has anyone faced this before? How do we fix it?

Discussion
4 days ago Jan 16, 2026

Changing macOS passwords without local admin credentials

I know this sounds silly, but I’ve forgot my local admin credentials on some enrolled Macs at my workplace. I was assigned to change the passwords of some devices and that’s when I hit a brick wall knowing that I’ve forgot the admin credentials. Is there any way I could overcome this?