ADE

All posts with the ADE tag

Discussion
2 weeks ago Feb 06, 2026

The department name is not automatically mapping during enrollment?

I’ve tried enrolling iOS devices through ADE enrollment and created enrollment profiles for the same. I had given a department name under General settings in the enrollment profile for the devices during enrollment. But now, after enrollment I find that the department name is not mapped to the Department field under device details for the corresponding enrolled devices. We…

Discussion
2 weeks ago Feb 05, 2026

Unable to Uninstall Applications on ADE-Enrolled iPads

Hy everyone, We’re facing an issue with uninstalling apps from our iPads that are enrolled via Apple ADE. The Remove Apps option is enabled under Advanced Restrictions in Hexnode. When we try to remove an app, the option to remove apps is visible, but the Delete App option never appears. We only have a single policy applied to these devices.…

Discussion
3 weeks ago Feb 03, 2026

Expired ADE account

Hi team, I’m facing an issue with one of my Apple devices. The device seems to be syncing, and I can see that the device’s last check-in was about 7minutes ago, but when I try to assign a device or push a configuration, it keeps failing and says that the configuration couldn’t be downloaded.  I’m not sure what’s going wrong here. Could you please help? 

Discussion
1 month ago Jan 21, 2026

ADE sync issue

Hey folks, I’m hitting a wall here. My DEP sync keeps failing, and the error says something about the latest Apple DEP terms not being accepted. I’m not sure if I missed something or if another admin already handled it. Anyone else run into this?

Discussion
2 months ago Jan 06, 2026

Device enrollment issues

Hi everyone, I’m trying to enroll 2 new iOS devices via ADE into my device fleet, but I can’t seem to do that. I’m fairly certain there’s still available space for enrollment in the portal, so I’m not sure what’s blocking it. Any ideas?

Discussion
2 months ago Jan 05, 2026

Unable to Edit or Remove ADE-Created Local Admin Account on macOS Devices

We are enrolling macOS laptops using Apple Automated Device Enrollment for our enterprise rollout. As part of the ADE profile, we have configured a local admin account for first-time setup. Now we have a few operational concerns. For already enrolled laptops, we want to manage or remove existing local accounts and also change the admin…

Discussion
3 months ago Nov 24, 2025

Automated Device Enrollment (ADE) now extends to visionOS!

We’re excited to announce that Hexnode now supports ADE for visionOS devices, bringing Apple’s immersive ecosystem seamlessly into your enterprise management workflow. For anyone new to ADE, it’s Apple’s onboarding framework that automates device setup, enforces supervision, and ensures every corporate device is configured exactly the way your organization needs, right out of the box.…

Ideation
1 year ago Jan 24, 2025

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a device.