ADE

All posts with the ADE tag

Discussion
1 week ago Jan 21, 2026

ADE sync issue

Hey folks, I’m hitting a wall here. My DEP sync keeps failing, and the error says something about the latest Apple DEP terms not being accepted. I’m not sure if I missed something or if another admin already handled it. Anyone else run into this?

Discussion
4 weeks ago Jan 06, 2026

Device enrollment issues

Hi everyone, I’m trying to enroll 2 new iOS devices via ADE into my device fleet, but I can’t seem to do that. I’m fairly certain there’s still available space for enrollment in the portal, so I’m not sure what’s blocking it. Any ideas?

Discussion
4 weeks ago Jan 05, 2026

Unable to Edit or Remove ADE-Created Local Admin Account on macOS Devices

We are enrolling macOS laptops using Apple Automated Device Enrollment for our enterprise rollout. As part of the ADE profile, we have configured a local admin account for first-time setup. Now we have a few operational concerns. For already enrolled laptops, we want to manage or remove existing local accounts and also change the admin…

Discussion
2 months ago Nov 24, 2025

Automated Device Enrollment (ADE) now extends to visionOS!

We’re excited to announce that Hexnode now supports ADE for visionOS devices, bringing Apple’s immersive ecosystem seamlessly into your enterprise management workflow. For anyone new to ADE, it’s Apple’s onboarding framework that automates device setup, enforces supervision, and ensures every corporate device is configured exactly the way your organization needs, right out of the box.…

Discussion
3 months ago Nov 09, 2025

macOS enrollment stuck for hours turns out it wasn’t the network

Enrollment on a MacBook keeps getting stuck in a strange loop. Profile installation starts, then just… waits. Sometimes an hour, sometimes five. Eventually it moves forward on its own. Sometimes it throws a vague “network connection lost” message. What’s odd is that normal browsing works fine. We’ve tried office Wi-Fi, home Wi-Fi, even a mobile…

Discussion
4 months ago Oct 07, 2025

DEP sync fails “Your organization is yet to accept the latest terms and conditions”

Hey, has anyone else been running into this issue recently? We’ve been getting an email that says: DEP Sync Failed Hi, We could not sync the DEP account, [account name]. The latest sync at 00:03:01 has failed since your organization is yet to accept the latest terms and conditions of the Apple DEP program. Please…

Discussion
8 months ago Jun 10, 2025

DEP sync ...

Hi ! Since yesterday, DEP synchronization has stopped working. I have this error message: The latest sync at 07:11:39 has failed since Your organization is yet to accept the latest terms and conditions of the Apple DEP program. When I log in to Apple Business Manager, I don't get a prompt to accept the new…

Ideation
1 year ago Jan 24, 2025

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a device.