ADE

All posts with the ADE tag

Discussion
2 weeks ago Mar 12, 2026

ABM device enrollment

Hello everyone, I had a question regarding enrollment through Apple Business Manager. I have successfully linked Hexnode to Apple Business Manager (ABM) and assigned my MacBook to the MDM server. It’s showing up in the Hexnode portal under Automated Device Enrollment (ADE), but there hasn’t been any change on the device. What is the next…

Discussion
3 weeks ago Mar 09, 2026

Anyone used Apple’s Migration Assistant to move a Hexnode-managed user to a new Mac?

Hello everyone,  I’m looking for the best way to move a managed account from one Mac to another. The user’s current Mac is broken, so we’re setting them up with a replacement.  Both Macs are already enrolled in Hexnode, and instead of manually copying files and settings, I’m planning to use Apple’s Migration Assistant to transfer the user account, apps, and data…

Discussion
2 months ago Feb 06, 2026

The department name is not automatically mapping during enrollment?

I’ve tried enrolling iOS devices through ADE enrollment and created enrollment profiles for the same. I had given a department name under General settings in the enrollment profile for the devices during enrollment. But now, after enrollment I find that the department name is not mapped to the Department field under device details for the corresponding enrolled devices. We…

Discussion
2 months ago Feb 05, 2026

Unable to Uninstall Applications on ADE-Enrolled iPads

Hy everyone, We’re facing an issue with uninstalling apps from our iPads that are enrolled via Apple ADE. The Remove Apps option is enabled under Advanced Restrictions in Hexnode. When we try to remove an app, the option to remove apps is visible, but the Delete App option never appears. We only have a single policy applied to these devices.…

Discussion
2 months ago Feb 03, 2026

Expired ADE account

Hi team, I’m facing an issue with one of my Apple devices. The device seems to be syncing, and I can see that the device’s last check-in was about 7minutes ago, but when I try to assign a device or push a configuration, it keeps failing and says that the configuration couldn’t be downloaded.  I’m not sure what’s going wrong here. Could you please help? 

Discussion
2 months ago Feb 01, 2026

Devices Not Connecting to Macs, issue with iTunes pairing?

Our devices are enrolled through Apple Business Manager using Apple Configurator, and while creating the enrollment profile we unchecked the “Allow iTunes Pairing” option. After deploying this profile, we noticed that our iPads and iPhones are no longer able to connect to our Macs. What’s confusing is that the UI mentions this option only affects…

Discussion
2 months ago Jan 21, 2026

ADE sync issue

Hey folks, I’m hitting a wall here. My DEP sync keeps failing, and the error says something about the latest Apple DEP terms not being accepted. I’m not sure if I missed something or if another admin already handled it. Anyone else run into this?

Discussion
3 months ago Jan 06, 2026

Device enrollment issues

Hi everyone, I’m trying to enroll 2 new iOS devices via ADE into my device fleet, but I can’t seem to do that. I’m fairly certain there’s still available space for enrollment in the portal, so I’m not sure what’s blocking it. Any ideas?

Ideation
1 year ago Jan 24, 2025

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a device.