Self-Service Management -is it worth it?
Hey peeps, I’ve been having a burning question lately about self-service management. I’ve heard the term come up in my circles quite a lot of times and am thinking about adopting it into our company’s ecosystem. Giving users the freedom to solve their issues seems like a good idea, but I have doubts about whether it's just a hype train. I don’t want to make any decisions that I may regret in the future. Any thoughts on…