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Discussion
1 day ago Dec 07, 2025

macOS Updates not being deployed

Hey people, I’m trying to force install updates on some Macs. I’d used a policy for this with the update settings set to Download and Install and manually triggered the updates. But the devices remained on the current version, which is weird as in the Action history as I see the action status as Initiated. Anyone got any thoughts on how to fix this issue?

Discussion
4 days ago Dec 04, 2025

Authenticator app crashes with ‘Access Denied’ when opening screen lock in kiosk mode

Hey everyone, I’m running into an issue on one of our Android devices in kiosk mode. We’re testing an authenticator app with passkeys/passwordless login. The app requires setting a screen lock to complete the login, but when the screen lock settings are opened, it shows “access denied” and the app crashes immediately. Has anyone run…

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Discussion
5 days ago Dec 03, 2025

Unable to apply Hexnode Access policy

Hi guys, I’m trying to apply the Hexnode Access policy on a few Macs in our organization, but it keeps failing. I feel like I’m missing something obvious here. Any ideas what might be causing it?

Discussion
5 days ago Dec 03, 2025

Prevent on screen keyboard

Hey all, I’m working on setting up a fleet of Samsung Galaxy tablets for a launch event coming up soon. I have already configured the tablets in kiosk mode with Hexnode, and everything is going smoothly, except that the default on-screen keyboard keeps popping up whenever someone interacts with the app. Since it's a high-traffic…

Discussion
6 days ago Dec 02, 2025

Xiaomi Tablet kiosk mode activation error

We’ve got a bunch of Xiaomi tablets we're trying to put into kiosk mode. I’ve configured the policy and pushed it into the devices. However, when we hit the Enable Kiosk Mode action from the Hexnode portal, nothing happens on the device. The kiosk only starts up after someone presses the power button on the device-end and swipes up.  Does anyone know how I can solve this problem and put the devices into kiosk mode?