Compliance

All posts with the Compliance tag

Discussion
2 weeks ago Apr 16, 2026

Devices being flagged as non-compliant (even with required apps)

Hey guys, could use some help here. A bunch of our iPads are getting flagged as non-compliant in the portal. The weird thing is, they definitely have the 3 required apps installed, so application compliance shouldn't be the issue.  I was looking through our compliance config and I'm wondering if it's the passcode requirement tripping it up. Should I just remove the password rule from the list? Anyone run…

Discussion
2 months ago Mar 10, 2026

Client wants physical proof we destroyed their cloud data, but we are a multi-tenant SaaS. Is crypto shredding enough?

We have a major enterprise client leaving our SaaS platform, and their legal team is demanding absolute proof that their data is permanently destroyed. We use AWS, so obviously I cannot just walk into a cloud data center and smash a hard drive. To make it harder, their data is sitting on the same storage drives as…

Discussion
2 months ago Mar 05, 2026

How to clear password for Android device?

Hey everyone, I’m in a bit of a bind with one of our Android devices. The device is currently stuck on the lock screen showing: “Too many incorrect unlock attempts. Try again in...” and the lockout timer is reaching several hours. The device is enrolled in the “Device Owner” mode in Hexnode UEM. Is there any way to get the user back in…

Discussion
2 months ago Mar 03, 2026

What to do with the Encrypted but Unprotected Status?

Hi everyone! We have two Windows devices showing the BitLocker status in the Hexnode portal as "Encrypted but unprotected." I found this article: “Protect Verification Key for BitLocker Encryption” suggesting we might need to modify our Windows policy to address this issue. However, we’re worried that changing the policy might mess with our other devices that are already showing as "Encrypted." We also can't figure…

Discussion
2 months ago Feb 20, 2026

Are we relying too much on full device wipes?

Hey everyone,  I was doing some late-night reading on incident response frameworks and stumbled across this documentation on building a Data Neutralization Strategy.  It got me thinking, are we all just relying way too heavily on the basic remote wipe command when a device goes missing?  I manage a fleet of about 400 devices (a messy…

Ideation
2 years ago Oct 07, 2024

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"