Compliance

All posts with the Compliance tag

Discussion
3 weeks ago Mar 10, 2026

Client wants physical proof we destroyed their cloud data, but we are a multi-tenant SaaS. Is crypto shredding enough?

We have a major enterprise client leaving our SaaS platform, and their legal team is demanding absolute proof that their data is permanently destroyed. We use AWS, so obviously I cannot just walk into a cloud data center and smash a hard drive. To make it harder, their data is sitting on the same storage drives as…

Discussion
4 weeks ago Mar 05, 2026

How to clear password for Android device?

Hey everyone, I’m in a bit of a bind with one of our Android devices. The device is currently stuck on the lock screen showing: “Too many incorrect unlock attempts. Try again in...” and the lockout timer is reaching several hours. The device is enrolled in the “Device Owner” mode in Hexnode UEM. Is there any way to get the user back in…

Discussion
1 month ago Mar 03, 2026

What to do with the Encrypted but Unprotected Status?

Hi everyone! We have two Windows devices showing the BitLocker status in the Hexnode portal as "Encrypted but unprotected." I found this article: “Protect Verification Key for BitLocker Encryption” suggesting we might need to modify our Windows policy to address this issue. However, we’re worried that changing the policy might mess with our other devices that are already showing as "Encrypted." We also can't figure…

Discussion
1 month ago Feb 20, 2026

Are we relying too much on full device wipes?

Hey everyone,  I was doing some late-night reading on incident response frameworks and stumbled across this documentation on building a Data Neutralization Strategy.  It got me thinking, are we all just relying way too heavily on the basic remote wipe command when a device goes missing?  I manage a fleet of about 400 devices (a messy…

Discussion
2 months ago Feb 01, 2026

Help! Picking a SOC 2 auditor feels like a blind date gone wrong

We’re finally starting our SOC 2 journey. For those who don't know, it's basically a "trust audit" to prove we aren't being reckless with customer data.  The problem? I’m getting quotes that are all over the place. One guy sounded like he was reading from a script, and another firm was so "corporate" I felt like I was being interviewed for a loan. How…

Ideation
1 year ago Oct 07, 2024

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"