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Discussion
3 days ago Mar 03, 2026

Screenshots blocked on Macs

Hi team, I’m facing an error on my macs when trying to take a screenshot. The message says: “Your screenshot can’t be saved. Screenshots are not allowed.” Could you help me figure out why this is happening?

Discussion
3 days ago Mar 03, 2026

What to do with the Encrypted but Unprotected Status?

Hi everyone! We have two Windows devices showing the BitLocker status in the Hexnode portal as "Encrypted but unprotected." I found this article: “Protect Verification Key for BitLocker Encryption” suggesting we might need to modify our Windows policy to address this issue. However, we’re worried that changing the policy might mess with our other devices that are already showing as "Encrypted." We also can't figure…

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Discussion
3 days ago Mar 03, 2026

Bulk renaming ~200 devices – is there an easier way?

Hi everyone, We recently enrolled around 200 devices into our Hexnode portal. Right now, they all show up with their default names, which isn’t very helpful when we try to identify them. What we actually want is something simple like: DEVICE-1, DEVICE-2, DEVICE-3, so each one is easier to recognize. The problem is that when…

Discussion
5 days ago Mar 01, 2026

Hide policy details

Hi, we’re currently managing a number of macOS devices through Hexnode, and I noticed that users can see the policy names and descriptions when they open the Profiles section in System Settings. Some of our policies include internal naming conventions that are mainly meant for our IT team. Is there any way to hide the…